Delivery was fine BUT the garment was a. definitely not the correct size and b. stained or otherwise marked. They seem to have some ideas about customer service - contact phone number is completely ab... See more
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They collected GST on my order in Australia then failed to provide their NZ GST number to customs. Now I have to pay GST on the whole total. I am being charged GST on the GST because Superdry Australi... See more
Fast delivery, as ordered for a decent price. Size fits as per website. Would have been 5 stars if my item was also available in yellow or orange.
Size is smaller than other brands. When ordering from Norway from a site in Norwegian the merchandise actually comes from Belgium. Toll and return must be paid by customer - this was not specified on... See more
Company details
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
Unit 60 The Runnings, GL51 9NW, Cheltenham, United Kingdom
- +44 333 3212222
- care@superdry.com
- www.superdrystore.no
2.5
Poor
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dufficult to send back items
Wrong size at item and dobble order with dobbel payment. Difficult to fix this with the administration. The products are very cool and hard to find in local stores.
September 25, 2016
Unprompted review
Super superdry
Been a fan of the brand for 10yrs. Good quality, smart designs.
September 16, 2016
Unprompted review
Buying online
Great service, great prices and really fast delivery time. Well recomended 😀
August 24, 2016
Unprompted review
too late, one item missing
items arrive too late, one item missing, had to chase several times before I received my stuff :-(, they did arrive eventually...
August 1, 2016
Unprompted review
Did not received all the products that I bought
I just send the second email regarding my purchase. I bought 2 itens on Superdry website on June 21. On the very Next day I was very surprise that DHL was about to delivery my pack..wow..just 1 day!!! amazing...but...for my surprise it was just 1 pack (the surf shorts). The guy from DHL told me that he only had that pack and I needed to get in contact With Superdry...well, here I am, again...trying to receive my second pack!!!
June 29, 2016
Unprompted review
Fast and convenient
Ordered on a sunday, had the goods on monday. Incredibly fast and no hiccups. Couldn't be more pleased.
May 29, 2016
Unprompted review
It's Superdry! Needless to say more!
Quick delivery to Norway. Highly recommeded!
May 27, 2016
Unprompted review
Super
Super, rask levering, hygglige folk, bra klær, super komfortable og fine!
May 27, 2016
Unprompted review
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