sushisushi ltd Reviews 

160
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I placed my first order with SushiSushi recently because I wnated to try out an online Japanese cooking course. Goods arrived swiftly, well packed and just as ordered. Delivery charges are compar... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I’ve been using SushiSushi.co.uk for over 5 years now, and they’ve consistently delivered top-quality products and outstanding service. Their rice vinegar, soy sauce, and other Japanese... See more

Rated 5 out of 5 stars

I ordered some really beautiful ‘rustic cups’ online, which were speedily and efficiently dispatched by sushisushi Ltd. They are so lovely. I'm very pleased with them. Through no fault of the company,... See more

Rated 5 out of 5 stars

I had some Ramen Noodles in a restaurant and decided to research and make my own at home. I didn't fancy ready-made Dashi Kombu so had a go at making my own with ingredients from SushiSushi. High Stre... See more

Company details

  1. Supermarket

Information provided by various external sources

sushisushi are the UK's leading sushi specialist and one of the top retailers of Oriental foods, catering equipment and tableware. Great range, great prices and a safe easy to use website.


Contact info

4.9

Excellent

TrustScore 5 out of 5

160 reviews

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4.9

All reviews

(160)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Just excellent

Bought Sen-cha Green Tea, had no problems with your web site, excellent product, excellent for money, excellent service and delivery.

March 18, 2013
Unprompted review
Rated 5 out of 5 stars

A Place to Buy Some Difficult to Find Items

I had some Ramen Noodles in a restaurant and decided to research and make my own at home. I didn't fancy ready-made Dashi Kombu so had a go at making my own with ingredients from SushiSushi. High Street shops don't really sell Bonito Flakes or Kelp so now I have some interesting items to experiment with in the kitchen.

March 15, 2013
Unprompted review
Rated 5 out of 5 stars

Great, easy-to-use and fast delivery!

The prices are a little high, but considering there is major under-provision of Japanese food products in supermarkets in the UK, it's not a big deal. The delivery was fast, the items good quality, and website/transaction smooth and simple! Will be ordering again.

February 28, 2013
Unprompted review
Rated 4 out of 5 stars

Good Company, Good experiences but missing an item.

I have ordered a few times from SushiSushi and it was usually very good, This time I ordered the sweet hamper which I have enjoyed in the past but this time I was not sent the Kasugai Gummies which are described and pictured on the product's page. This is a shame as I was very much looking forward to these as they were my favourite from last time. Instead I was sent some completely different sweets which I did not enjoy at all. Such a shame.

February 21, 2013
Unprompted review
Rated 3 out of 5 stars

A little concerned about the smooth running of their website

Several attempts at making online purchases before my order was finally accepted . There is a problem with the shopping cart . I received no e-mail notice of a tracking number and was left guessing as to the date of arrival . When my order did arrive i was short of two items and have had no notice that the missing items are on back order . I was over charged for delivery to Ireland .
Andrew Smith
Kyo-Sushi
Ireland
Missing Items arrived on Monday 11th Feb by postage Thank you,,

February 10, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent service.

This was my first time using the site. One of the items I ordered was not delivered in the correct quantity (a small 15g jar instead of a larger 300g packet) but the service team responded quickly and sent the correct packet out free-of-charge. Excellent service and the products are great.

February 9, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant products, brilliant service.

Made my purchase of buying Sushi products really easy and beats other competitive shops I had come across. Delivery was prompt and the products as described, I've now got my Sushi on! Thanks

February 8, 2013
Unprompted review
Rated 5 out of 5 stars

would recommend

nice site, good prices, and delivered to my brother in time for his birthday in a few days.

February 5, 2013
Unprompted review
Rated 5 out of 5 stars

QUICK FREE DELIVERY

GOOD CUSTOMER SERVICE,REASONABLE SELECTION OF ITEMS,WITH SOME PRICES CHEAPER THAN OTHER SPECIALISTS.FREE DELIVERY WITH DPD COURIER.DELIGHTED TO BE ABLE TO PAY WITH PAYPAL.

February 1, 2013
Unprompted review
Rated 1 out of 5 stars

Don't use anymore

1. Expensive for most products. Tesco was cheaper
2. Delivered for over one week so p&p unreasonable high
3. Not all ordered have been delivered

January 31, 2013
Unprompted review
Rated 5 out of 5 stars

Great deal!

2nd order this time.
Always dispatch very quickly and we love Kintaro rice.
It's great value too.
Once we got a problem (a bag of rice arrived with the bag broken) and they sorted out very quickly with a great communication. We are total satisfied their response and items!

Thank you very much!

January 31, 2013
Unprompted review
Rated 2 out of 5 stars

Bad rice quality and late delivery

When making my first order with sushisushi, the delivery didn't come and found out after calling them up about it, it never got processed as they were out of stock! They still allowed my payment to go through and never contacted me about it. I was trading somewhere which means its vital to get the delivery on time. From its slow response costed my trading day and had to drive out my way to get the stock first hand.
They did apologize and gave extra rice packets for free on the late order. However the small 1 kilo packets of rice had black fragments of some sort which is very strange. This happened on many occasions when opening these packets. Will look somewhere else as the quality is not good and is expensive as a whole-saler in general.

January 28, 2013
Unprompted review
Rated 1 out of 5 stars

Ordered to receive it within a week for a gift. Nearly two weeks have gone by and no parcel. Phoned and promised on Monday - today is Thursday - still no delivery!!

I am sure the goods are great, but I have been waiting for over two weeks to receive the delivery. Given delivery money back but still no parcel. Very very disappointed as it was a gift for someone for their 21st - my son!! When I phoned I was promised it would be with me by Tuesday this week. This is shocking customer services.

January 24, 2013
Unprompted review

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