Sussex Mortgage Services Ltd Reviews 

185
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Paul and Paula, what an incredible duo! As first time buyers, we had no idea what to expect, but that was no problem for Paul and Paula. They were both honest, knowledgable, clear and reassuring at al... See more

Company replied

Rated 5 out of 5 stars

From the first call, excellence. Very clear about our options, used their knowledge of the lenders well and were very flexible when we had to change plans. Previously our mortgage options had been sim... See more

Rated 5 out of 5 stars

Highly recommended. Emma looked after our house move earlier this year with care, attention and speed. She was honest and realistic about our financial options but was also able to offer suggestions... See more

Rated 5 out of 5 stars

James got us exactly the mortgage we needed at a great rate despite our slightly complicated financial profile (one of us self-employed, the other with a recent job change). He also provided brilliant... See more

Company details

  1. Mortgage Broker
  2. Financial Consultant
  3. Life Insurance Agency

Information provided by various external sources

Providing whole of market Independent Mortgage & Protection Advice; that is individual, tailored and unique to your specific circumstances and needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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4.9

All reviews

(185)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Remortgage and additional borrowing

We have been delighted with the excellent service and advice from James. He has been brilliant in sorting out the re-mortgage of our property and has saved us a small fortune compared to what we were offered by our existing lender. Paula and Ali have also been fantastic making sure we were kept up to date on the progress every step of the way. Using SMS has really taken all the stress out of the process and we will definitely be using them again and recommending them to our friends and family.

November 13, 2018
Unprompted review
Rated 5 out of 5 stars

Dream House

Fantastic service from Emma Martin without her Kindness helpfulness and guidance I am sure we would not be able to buy our Dream house I would highly recommend SMS

November 13, 2018
Unprompted review
Rated 5 out of 5 stars

I cant praise Emma's' services at SMS…

I cant praise Emma's' services at SMS enough. We had a mortgage offer within days of application and were able to move far quicker than we anticipated. By listening to our needs Emma helped us secure the home we viewed, but thought we would never be in a position to move quickly on. I cant thank her enough.

November 1, 2018
Unprompted review
Rated 5 out of 5 stars

A briliant company - thank you!

A briliant company, The Sussex Mortgage Company have supported us through a difficult transition with kindness, thoughtfulness and detailed work. They were there for any query and very helpful. Emma Martin has done a fantastic job and we will continue to use the firm as we need them in the future. Thank you for all your work!

October 26, 2018
Unprompted review
Rated 5 out of 5 stars

SMS have been fantastic!

SMS have been fantastic!! I have had so much support from Emma Martin, she really went over and above in terms of offering me advise and guidance during my first purchase. Couldn't recommend enough!

October 22, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service

Paul and Paula have always been very easy to deal with and have been very proactive with our finances. I have recommended them to numerous Friends who have all had a fantastic experience with them.

October 18, 2018
Unprompted review
Rated 5 out of 5 stars

An amazing service from SMS

An amazing service from SMS

We have just remortgaged through SMS. I don't know how we would have coped without them to be honest! I would like to particularly thank James for all his expertise and wisdom and Ali for her advice, sensitivity and reassurance when I was being neurotic! They really did assist us all the way through the process, patiently explaining what was going on and keeping us updated at each stage. Thanks also to other members of the team I have spoken to along the way, who were always really helpful too. We would highly recommend SMS, especially for people (like me) who are a little daunted by things like mortgage applications ….it is reassuring to find a company who operate with such integrity. Highly recommended.

October 16, 2018
Unprompted review
Rated 5 out of 5 stars

Big thanks, great team

Emma, Paula and Alison were brilliant in helping us to finance our move. We really appreciated them going the extra mile to secure us a good deal on our home loan and insurance. Emma deserves a special mention for steering us along because we are buyers in our fifties, and that presents a whole host of issues!
Ian Moss and Jennie Hill

September 25, 2018
Unprompted review
Rated 5 out of 5 stars

James

James, Ali and the team were amazing in what ended up in being a nightmare task through no fault of their own and stuck with us, everything worked out perfectly in the end so a big thank you to all of you.
Will always recommend them to everyone we know.
Tara & Andy

September 15, 2018
Unprompted review
Rated 5 out of 5 stars

SMS...Outstanding!!

SMS went over and above. A helpful and friendly company where nothing was too much trouble. I needed a great deal of help with a re-mortgage and they took away all the stresses and strains associated with such things. I also found the degree of service was all encompassing , they dealt with the solicitors , valuers and the lenders themselves. My wife & I would heartily recommend them to anyone who needs mortgage and financial advice.

September 12, 2018
Unprompted review
Rated 5 out of 5 stars

Sussex Mortgage Services were brilliant…

Sussex Mortgage Services were brilliant at helping me secure a mortgage on one of my properties. Both Ian and Paula worked incredibly hard to source the best deal and speak to the lender when I had a credit issue. Fortunately all was resolved and we were able to complete the transaction very quickly. Well done guys and thanks again.

September 11, 2018
Unprompted review

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