Sutton Spas Reviews 92

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

If you are looking for Spa/hot tub in the UK, I can’t recommend this company enough…Our hot tub was delivered in May and we are absolutely over the moon with it. It’s a genuine UK based comp... See more

Rated 1 out of 5 stars

I wouldn't go with Rotospa(Sutton Spas), nothing but issues. I've had a tub with a hole in the shell, leaks, the headrests degraded so I have black bits floating in the tub, the air relief valve snapp... See more

Company replied

Rated 5 out of 5 stars

Looked at several companies supplying Hot Tubs and decided on this one. Everything went very smoothly. It was delivered on time and after 12 months it is running great. Would recommend this UK based c... See more

Rated 5 out of 5 stars

I live in Kent and the day my spa was due for delivery the M25 had terrible delays, up to 2hrs.I was informed by phone and text regarding new arrival time.What a lovely young man Luke was who delivere... See more

Company replied

Company details

  1. Day Spa

Written by the company

Experts in Hot Tubs and Spas. We are a leading retailer for Rotospas, the UKs only hot tub manufacturer, right here in Birmingham! Why not pop over to our website to see our fantastic range.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

92 reviews

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Rated 5 out of 5 stars

No 1 Spa Rental in the Midlands (maybe the Country)

Look no further, stop phoning round, the perfect Spa (hot tub) experience is here with Sutton Spas. This was our first rental and really didn’t know what to expect. We were really surprised and amazed by the level of customer service and quality of spa. We went for the smallest spa and it was perfect for our family of four. Delivered when they said, all explained perfectly and plenty of chemicals left for the duration of the hire. To be honest it’s going back tomorrow and the whole family is extremely sad! Such a prefect way to end the day, sitting in the spa (40 degrees) and sipping on a cold drink! Amazing service, can’t wait to book another one!

April 21, 2020
Unprompted review
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Reply from Sutton Spas

What an amazing review :) Thank you so much Nick. We are so glad that we could make this time a little easier for you and your family and provide a little escape each night.
We look forward to delivering to you again!

Rated 5 out of 5 stars

Love it!

I bought my spa last August and it’s the best thing I ever bought!
I suffer from osteoarthritis and I Honestly believe it has cured it!
I’ve been in my spa nearly every morning and most evenings and have enjoyed it alone or with friends.
I haven’t noticed much difference to my electric or water bill I ether!
I can thoroughly recommend it!

March 15, 2020
Unprompted review
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Reply from Sutton Spas

We are so glad to hear that your spa is helping to relieve some of your osteoarthritis pain. The hydrotherapy benefits really are second to none :)
Thanks again.
Sabrina - Sutton Spas

Rated 5 out of 5 stars

Excellent!!

We received our ex-display Duospa yesterday and despite deciding we weren't going to use it until the room was ready, the moment we saw it we knew we couldn't wait! So it's is now tried and tested, setting it up ourselves was easy, using the instructions provided and the Rotospa videos on YouTube. From initial enquiry to delivery it was less than a week, no hard sell, just informative advice, quick responses and customer service second to none! We simply cannot recommend Sutton Spas highly enough, what's more - the staff are top notch. We will be recommending you to everyone we meet. Thank you to all!

March 11, 2020
Unprompted review
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Reply from Sutton Spas

Thank you so much for such a lovely review! We're so glad to hear that you are already enjoying your Duo Spa. Definitely the best way to relax after a day of renovations :)
Thanks again, Sabrina & The Sutton Spas Team

Rated 5 out of 5 stars

Thoroughly enjoying our new hot tub!

Thoroughly enjoying our new hot tub! The quality and finish of the tub is a very high standard. Excellent service and amazing aftercare support from the Sutton Spas team. Would highly recommend.

March 9, 2020
Unprompted review
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Reply from Sutton Spas

Thank you very much for your great review :)

Rated 5 out of 5 stars

Brilliant service form Sutton spas…

Brilliant service form Sutton spas nothing is too much trouble for the team.
First class service.
Absolutely loving our hot tub.

Alison and Stuart Rolfe

March 7, 2020
Unprompted review
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Reply from Sutton Spas

Hi Alison,

Thank you for a fab review. We're so glad to hear that you are loving your new hot tub.

Kind regards
Sabrina & The Sutton Spas Team

Rated 5 out of 5 stars

Recommendation for Sutton Spas

I certainly recommend Sutton Spas. They are efficient and reliable. Eager to help with any queries etc. Georgie and Dan were brilliant when setting the hot tub up and explained the workings and care procedure in detail. Sabrina was also a star answering any queries raised. All in all excellent care all round.

February 25, 2020
Unprompted review
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Reply from Sutton Spas

Hi Valerie,

What lovely words :) I'll be sure to pass on your kind words to the rest of the team.
If you need anything going forward please do not hesitate to get in touch.

Thanks again
Sabrina & The Sutton Spas Team.

Rated 4 out of 5 stars

The delivery was first class.

The delivery was first class, they where on the time stated and tried their hardest to get the spar to its resting place.
Once in they went through everything and only left once we where happy. I would recommend Sutton Spas to anyone

February 24, 2020
Unprompted review

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