Sutton Spas Reviews 92

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

If you are looking for Spa/hot tub in the UK, I can’t recommend this company enough…Our hot tub was delivered in May and we are absolutely over the moon with it. It’s a genuine UK based comp... See more

Rated 1 out of 5 stars

I wouldn't go with Rotospa(Sutton Spas), nothing but issues. I've had a tub with a hole in the shell, leaks, the headrests degraded so I have black bits floating in the tub, the air relief valve snapp... See more

Company replied

Rated 5 out of 5 stars

Looked at several companies supplying Hot Tubs and decided on this one. Everything went very smoothly. It was delivered on time and after 12 months it is running great. Would recommend this UK based c... See more

Rated 5 out of 5 stars

I live in Kent and the day my spa was due for delivery the M25 had terrible delays, up to 2hrs.I was informed by phone and text regarding new arrival time.What a lovely young man Luke was who delivere... See more

Company replied

Company details

  1. Day Spa

Written by the company

Experts in Hot Tubs and Spas. We are a leading retailer for Rotospas, the UKs only hot tub manufacturer, right here in Birmingham! Why not pop over to our website to see our fantastic range.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

92 reviews

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Rated 5 out of 5 stars

Really knowledgeable and friendly team!

Really knowledgeable and friendly team. Order process very clear plus everything for site preparation and delivery. Installation and set up very straightforward. Overall the team at Sutton Spas were very helpful with our purchase from start to finish with great after care too. Highly recommended!

June 11, 2019
Unprompted review
Rated 5 out of 5 stars

Great guys

Great guys, great service, great Spa delivered on time. 5 stars

June 7, 2019
Unprompted review
Sutton Spas logo

Reply from Sutton Spas

Thank you Paul :)

It always helps having great customers!

Thanks again
Sabrina and the Sutton Spas team

Rated 5 out of 5 stars

We went to Sutton Spas after a poor…

We went to Sutton Spas after a poor experience with another company. The difference in service was incredible from first email to delivery and aftercare. I would not hesitate to recommend Sutton Spas. Special mention to Sabrina who dealt with my questions and changes of mind brilliantly.

June 5, 2019
Unprompted review
Sutton Spas logo

Reply from Sutton Spas

Thank you so much for the lovely review.
I'm so glad that we could help you following a bad previous experience. It was my pleasure helping you and you family find the right spa.

Please do not hesitate to get in touch if there is anything you need :)


Rated 5 out of 5 stars

Great hot tubs!

Love my Hot tub! I use it all the time! Highly recommend! Great service too! Thank you!

May 31, 2019
Unprompted review
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Reply from Sutton Spas

Hi Samantha,

Thanks for the great review. Its Fantastic to hear that your spa is getting plenty of use :)

Should you need anything please get in touch.

Thanks again
Sabrina and the Sutton Spas team!

Rated 5 out of 5 stars

Above and beyond

I have found Sutton Spas to be excellent from the first contact and questions that I had which Sabrina went above and beyond requirements and has continued to help after delivery of my hot tub. See who delivered it was also helpful and informative. I have no hesitation in recommending this company.

May 24, 2019
Unprompted review
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Reply from Sutton Spas

Hi Jill,

We really appreciate your lovely words. I will be sure to pass on your review to Seb also. Dont forget we are always here should you need us.

Happy Hot Tubbing :)

Sabrina and the SuttonSpas team!

Rated 5 out of 5 stars

Excellent product and service

Excellent product and service, always on the end of a phone if you need them. Nothing was too much trouble and setting up of our spa was brilliant, the process was not rushed in any way and operating system was comprehensively explained.

If you need a spa get one from here.

May 23, 2019
Unprompted review
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Reply from Sutton Spas

Thank you so much for your lovely review. Were glad to hear that you were happy with our service.
if there is anything you need please feel free to get in touch. We are always on the end of the phone.

Sutton spas :)

Rated 5 out of 5 stars

Had our DuraSpa 380 delivered today by…

Had our DuraSpa 380 delivered today by Seb & Georgie who set up and thoroughly explained the workings of the Spa. They had excellent knowledge of the Spa and nothing was to much trouble for them.

I would definitely recommend Sutton Spas, they have kept us informed at all stages of the purchase, an excellent company.

Thanks to all the Sutton Spa team,
Tony & Jane

May 3, 2019
Unprompted review
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Reply from Sutton Spas

Thank you so much for your great review. I will be sure to pass on your kind words to Seb and Georgie.

If you have any questions or anything i may be able to help with please feel free to get in touch.

Sutton spas :)

Rated 5 out of 5 stars

5 star service

Definitely going to be hiring another hot tub from Sutton Spas. We received extremely friendly customer service both on the telephone and from the delivery guy. The hot tub was very clean and in great condition and set up/removal was very quick and easy with clear instructions on how to maintain the water.

I contacted 2 other companies previously and they didn’t even bother to answer my query and I’m so glad they didn’t!

Can’t fault these guys! Thank you!

February 19, 2019
Unprompted review
Rated 5 out of 5 stars

The Orbis

We purchased our Orbis Hot Tub in September 2018. I have to say it is the best thing we have ever done! We have had several inflatable tubs over the last 10 years and always promised to buy a hard shell one some day... I wish we had done it sooner....! We are absolutely delighted with our new tub and go in it every day. Sometimes twice!.. The quality of the Orbis is fantastic and with the variable jets ,underwear light and waterfall it never fails to chill us out! The service from Sutton Spas was fantastic ,they were knowledgeable and helpful from the start. The delivery guys were friendly and very professional too.. I cannot rate this tub and Sutton Spas enough... Thank you!...The Jordans

Kind regards,

Wendy

February 6, 2019
Unprompted review

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