This dealership have been super responsive of our initial enquiry and have helped guide us through the specification and ordering process. Nothing is too much trouble for them and they have made us fe... See more
Company replied
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This dealership have been super responsive of our initial enquiry and have helped guide us through the specification and ordering process. Nothing is too much trouble for them and they have made us fe... See more
Company replied
Telephone call to make booking was very pleasant and efficient - was kept informed and reminded of booking - car collected at time stated - driver very pleasant -.was kept informed about service and... See more
Company replied
I have been coming here for a service for the last couple of years and I must say I have always been looked after by Sarah superbly . She always keeps me in the loop with updates and the service depar... See more
Company replied
"Exceptional Service! I recently had my car serviced, and I couldn’t be happier. Claire F. was professional, efficient, and courteous. They went above and beyond to ensure my car was in top conditi... See more
Company replied
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
2 Wingfoot Way,Fort Parkway, B24 9HF, Birmingham, United Kingdom
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Excellent service from Andrew Johnson and Bentley Birmingham.Offered help and guidance all the way from order to delivery,
responded to any queries immediately.

Reply from Sytner Group - Bentley Birmingham
Brilliant service...
Service reception Claire was fantastic and Done exactly what she said and went the extra mile...
Delivery chap was professional and very friendly and looked after my Lambo perf.....
(change Bentley top to Lamborghini)
Thanks to service technician ...
Thank you 😊

Reply from Sytner Group - Bentley Birmingham
Happy with the service . Prices of parts was a bit extortionate.

Reply from Sytner Group - Bentley Birmingham

Reply from Sytner Group - Bentley Birmingham
My experience with Bentley in Birmingham has been first class from start to finish and I would thoroughly recommend Bentley Birmingham to all Bentley customers.

Reply from Sytner Group - Bentley Birmingham
excellent dealership ,Andrew Johnson went above and beyond to make sure my purchase went smoothly will 100 percent buy my next Bentley from here

Reply from Sytner Group - Bentley Birmingham
Thanks very much everyone specially Nick Elvins his been very helpful and kindly explain what I need to do lovely car thanks again Nick
Salih Yalman

Reply from Sytner Group - Bentley Birmingham
This is the 3rd time we have had the pleasure of dealing with John Machin and Bentley Birmingham. Professional and Friendly staff who go out of their way to assist. Sadly on the day of collecting the entire showroom had gone down with Covid but they stayed in constant contact and made alternative arrangements for a contactless handover. Even though John was unwell, he still called at our appointment time to make sure all was good. I would highly recommend John Machin and Bentley Birmingham as a trusted supplier who goes the extra mile.

Reply from Sytner Group - Bentley Birmingham
Started well then went very rocky but finished very well at the end

Reply from Sytner Group - Bentley Birmingham
Having used various dealerships over many years Bentley Birmingham offer the highest levels of service and customer expeirence. All staff members are polite courteous and knowledgeable without exception. Even in these trying times a positive experience can be had. Cannot recommend highly enough.

Reply from Sytner Group - Bentley Birmingham
Recently had my Lamborghini Serviced at Birmingham Lamborghini.
All the Staff were Extremely Professional and Very Friendly.
The communication I had over the phone was Excellent. They kept me updated through every stage of my Service.
The Health Check on my Vehicle was Extremeley Professional and Thorough too.
The Valet On my car before having it presented back to me was to a Very High Standard.
The Staff all Treated me with the Upmost of Respect and more Importantly looked after my Car as though it was their own.
Can't Praise the Whole Team at Lamborghini Birmingham enough and it goes without saying that I will be a returning Customer for as long as I own a Lamborghini.

Reply from Sytner Group - Bentley Birmingham
Exceptional service. Efficient, welcoming, kept me informed, helpful, knowledgeable.
I am new to Bentley however this is the first time I have ever felt the post purchase service has exceeded the brand expectation.
Having set the bar so high I hope they continue to exceed expectations.

Reply from Sytner Group - Bentley Birmingham
We purchased our new Lamborghini from Sytner in Birmingham in 2018 and they have serviced it three tiimes. We have found the dealership highly professional, friendly and efficient. The "white gloves" collection and delivery service is first-rate and the car is always returned in mint condition. Overall a pleasant experience (and I cannot say the same for the Porsche dealerships which service my other cars).

Reply from Sytner Group - Bentley Birmingham
First class service well done
Very friendly and informative

Reply from Sytner Group - Bentley Birmingham
I received a call from Sarah Parsons explaining that my MOT was due, I was going to take it to an independent garage for the work to be done. She offered me a service package and MOT with a collection service. I decided to have this done and was really looked after by Sarah every step of the way. There was a few issues with some repairs but Sarah looked after my car's needs perfectly and understood my thoughts. She was polite, professional and attentive to customer needs. I would recommend her to anyone. Thanks Sarah, great job!

Reply from Sytner Group - Bentley Birmingham
I am very pleased with my purchase.
Bentley Birmingham, in particular John Machin, were very helpful, Everything was managed from my home including delivering the car to my home, and showing me around the vehicle, and explaining where everything was. I would have no hesitation in dealing with Bentley Birmingham again.

Reply from Sytner Group - Bentley Birmingham
I could not fault the service provided by James the Sales Executive who worked with me to spec my vehicle. He was first class throughout the process, right the way through handover and delivery. A first class service. I will be needing two SUV's in the next 12 months, I will be reaching out to James in the hope that he/Sytner Group get my business once again.

Reply from Sytner Group - Bentley Birmingham
Clair was very responsive and efficient
And i was very happy with her service

Reply from Sytner Group - Bentley Birmingham
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