My car has done less that 2,000 miles and has been in and out of the Leicester site for months for a multitude of problems. The car has been back with me for 3 days (after another lengthy spell f... See more
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A warm welcome and no waiting to meet the workshop head. The work was completed to time and is of a cery professional standard.
Company replied
I dealt with Alex and it was a real pleasure. Whilst discussing my Porsche repair he showed me around the new Lamborghini and Bentley cars in the showroom with real enthusiasm and interest. He pers... See more
Company replied
2nd car purchased from Tim Bentley. Absolutely 5 star service from start to finish. Nothing was to much trouble. Best dealer I've dealt with. I've purchased many cars over the years from Ferrari.. oth... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Watermead Business Park,Syston, LE7 1PF, Leicester, United Kingdom
- 0116 367 2232
4.6
Excellent
251 reviews
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Very Helpful
Very Helpful, polite & pleasant
It was a pleasure doing business with you
October 18, 2024
Reply from Sytner Group - Bentley Leicester
Dear Mr Ferguson, Thank you for your 5 star review. I am delighted to hear that you received 5 star service at Bentley Leicester. Kind Regards, Sean Cook - Managing Director
Reply from Sytner Group - Bentley Leicester
Dear Stefan, thank you for your 5 star review. I am delighted to hear that you have had an excellent experience with us. I look forward to welcoming you back to the dealership in the future. Kind Regards, Sean Cook - Managing Director.
My i7 has gone in for a recall and I…
My i7 has gone in for a recall and I have been given an M4 a 2 door car, as a courtesy car which is totally unsuitable. I have made complaints a few times but nothing is happening. I am having to take taxis everywhere. The part required for my i7 is in on back order. I WOULD NEVER EVER BUY A BMW EVER AGAIN
October 10, 2024
Unprompted review
Reply from Sytner Group - Bentley Leicester
Dear Mr Maini, We are sorry to read about your experience, however it looks like this may not be for Bentley Leicester. Please do not hesitate to contact us should you require any assistance from the team at Bentley Leicester. Kind Regards Bentley Leicester
2nd car purchased from Tim Bentley
2nd car purchased from Tim Bentley. Absolutely 5 star service from start to finish. Nothing was to much trouble. Best dealer I've dealt with. I've purchased many cars over the years from Ferrari.. other lamborghini dealers and leicester is on another level. Thanks again Tim pleasure doing business.
October 10, 2024
Unprompted review
Reply from Sytner Group - Bentley Leicester
Dear Mr Smith, Thank you for your 5 star review. I am very pleased to hear that you received 5 star service at Bentley Leicester. I shall ensure Tim receives a copy of your feedback, as he will be delighted to read this. Kind Regards, Sean Cook - Managing Director
Sean cook made entire service process…
Sean cook made entire service process painless and smooth
September 30, 2024
Reply from Sytner Group - Bentley Leicester
Dear Mr Alison, Thank you for your 5 star review and comments. I am pleased to hear that you enjoyed the process! Kind Regards, Sean Cook - Managing Director
GREAT COMMUNICATION WITH CLIENT,ALWAYS…
GREAT COMMUNICATION WITH CLIENT,ALWAYS POLITE ALWAYS HELPFUL.
September 25, 2024
Reply from Sytner Group - Bentley Leicester
Dear Mr Jolly, Thank you for your 5 star review and comments. I am pleased to hear that you continue to receive a professional service at Bentley Leicester. Kind Regards, Sean Cook - Managing Director
Great service as ever
Great service as ever. Very helpful and friendly team. Thanks again for a great job.
September 17, 2024
Reply from Sytner Group - Bentley Leicester
Dear Mr Mather, Thank you for your 5 star review and comments. I am pleased to hear that you continue to receive a professional service at Bentley Leicester. Kind Regards, Sean Cook - Managing Director
Reply from Sytner Group - Bentley Leicester
Dear Mr. Eales, thank you for your 5 star review. I am delighted to hear that you had a fantastic experience with us. I look forward to welcoming you back to the dealership in the future. Kind Regards, Sean Cook - Managing Director.
Always very professional
July 17, 2024
Reply from Sytner Group - Bentley Leicester
Dear Mr Hill, Thank you for your 5 star review and comments. I am pleased to hear that you continue to receive a professional service at Bentley Leicester. Kind Regards, Sean Cook - Managing Director
Adam dealt with the service from A to Z…
Adam dealt with the service from A to Z in a very professional organised manner and is a credit to the dealership
July 1, 2024
Reply from Sytner Group - Bentley Leicester
Dear Mr. Lallie, thank you for your review. I am delighted to hear that you received superb service from Adam. Please do let us know if there is anything that we could have done different to earn a 5* review. Kind Regards, Sean Cook - Managing Director.
Tim Reed is wonderful old school and…
Tim Reed is wonderful old school and extremely patient as I've battled cancer and the High Court but clear skies predict another NEW Bentley soon to be registered in my name.
June 15, 2024
Unprompted review
Reply from Sytner Group - Bentley Leicester
Dear Mr Frosdick, Thank you for your 5 star review and comments. I will ensure that Tim Reed receives a copy of your kind feedback. Kind Regards, Sean Cook - Managing Director
10/10 first class service
10/10 first class service by Sophie and Adam service department and head of business Sean Cook.
Best Dealership in the uk.
June 4, 2024
Reply from Sytner Group - Bentley Leicester
Thank you for your 5 star review and comments. Kind Regards Sean Cook Managing Director
Very good friendly service
Very good friendly service. Excellent handover of the vehicle. Glenn could not have been more helpful.
May 28, 2024
Reply from Sytner Group - Bentley Leicester
Dear Mr Page, Thank you for your 5 star review and comments. Kind Regards Sean Cook Managing Director
Great service especially from Martin.
May 14, 2024
Reply from Sytner Group - Bentley Leicester
Thank you for your 5 star review and comments. Kind Regards Sean Cook Managing Director
Superior Bentley
As you would always expect from Bentley Leicester a highly professional service provided from start to finish
May 6, 2024
Reply from Sytner Group - Bentley Leicester
Dear Andy, Thank you for your 5 star review and comments - I will make sure to pass them on to the team. Kind regards, Sean Cook. Managing Director.
Great service.
Great service from booking to reception and the service operative. Communication was excellent and a very pleasurable experience. Special mention to Steve Topp.
May 7, 2024
Reply from Sytner Group - Bentley Leicester
Dear Mr Muskin, thank you for your 5 star review. I am delighted to hear that you had a fantastic experience with Bentley Leicester. I will ensure that Steve receives a copy of your kind feedback. Kind Regards, Sean Cook - Managing Director
Reply from Sytner Group - Bentley Leicester
Thank you for your 5 star review. I am delighted to hear that you had a fantastic experience with us. I look forward to welcoming you back to the dealership in the future. Kind Regards, Sean Cook - Managing Director
very Nice people ,From the first at…
very Nice people ,From the first at Reception and the last Martin (taking payment)
March 21, 2024
Reply from Sytner Group - Bentley Leicester
Dear N. Hunt, thank you for your 5 star review. I am delighted to hear that you had a fantastic experience with us. I look forward to welcoming you back to the dealership in the future. Kind Regards, Sean Cook - Managing Director.
Reply from Sytner Group - Bentley Leicester
Dear Mr. Wilson, thank you for your 5 star review and comments. I am delighted to hear that you have received exceptional service from the team. Kind Regards, Sean Cook - Managing Director.
Review by Ross Ward.…
The car was returned looking very smart and well cleaned. This is always very important to me. The fact that a dud bulb (unknown to me) was replaced within the agreed total price was a further small but nice touch.
Whilst your driver, Tim, was a very pleasant chap, I was a little surprised when had departed to see that he had left 'his' car on the drive in front of one of the garages. As it so happened, I did not require access to that garage during the week or so that the Bentley was away, but I might well have done.
February 16, 2024
Reply from Sytner Group - Bentley Leicester
Dear Mr. Ward, thank you for your detailed review and comments. I am delighted to hear that you had received superb service from the team. Kind Regards, Sean Cook - Managing Director.
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