I am a TA in an SEMH school, I was lucky enough to be able to arrange a tour of the showroom for 4 of our car mad boys! what an experience! Neil and Michelle were extremely welcoming, they made us all... See more
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the service so far has been exceptional by Emily & team i have previously dealt with sytner mercedes who were amazing also i just part exchanged my Porsche Taycan with A Ferrari 458 Spider the service... See more
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Overall another very good experience. Issues that stopped me putting 5 stars:- - requested several months ago for a Levante as a replacement car (as I am looking to purchase as my next car) however... See more
Company replied
Another great service from Graypaul Nottingham. Always do their absolute best with collection and delivery service. Highly recommend this Ferrari dealer with Matt Jones being at the top of his game. E... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Lenton Lane, NG7 2NR, Nottingham, United Kingdom
- 0115 837 8037
4.8
Excellent
257 reviews
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Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Mr Singh, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Mr Smith, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham
Recently Purchased 488 GTB
I recently purchased a 488 GTB and it was a great experience. Chris went above and beyond to make the whole process easy for my wife and I, even going as far as picking us up on the day of collection so we didn't have to make our own way there. Over the past few years I've been to the dealership many times before I made my purchase, at various events, etc, and the whole team are friendly, professional, and make you feel really welcome.
April 2, 2024
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Mr Betts, Thank you for taking the time to leave such great feedback about your recent experience. We will ensure Chris receives a copy of your feedback, as he will be delighted to read this. Thank you for your continued loyalty. Kind Regards Team Graypaul Nottingham
First rate service on each and every…
First rate service on each and every aspect of servicing my car.
Thank you!
April 10, 2024
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Mr Robinson, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham
Well nothing went wrong because I don’t…
Well nothing went wrong because I don’t own a Ferrari .
I have an Aston Martin which I have already provided a review for and it was excellent.
March 18, 2024
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Mr Bindon, Thank you for bringing this to our attention. We are sorry you received a request to leave a review for Graypaul Nottingham, therefore prompting a 1 star review. We will ensure this is looked into and investigated. In the meantime, please do not hesitate to contact us should you require any assistance. Kind Regards Team Graypaul Nottingham
Excellent service and experience
Excellent service and experience from start to finish, including the Grecale loan car. Would recommentd highly but I do believe the labour cost is high compared to that of similar brand main dealers.
March 5, 2024
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Mr Smith Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham
Always a warm welcome
Always a warm welcome. The team are the best at making you feel part of the Ferrari family.
February 28, 2024
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Mr Ross, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Mr Emerton, Thank you for your 5 star review and comments. Kind Regards Team Nottingham
Excellent service
Took my car in for its MOT, and waited for the work to be done, really pleased with the way i was looked after while i waited, and would recommend them.
January 22, 2024
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Mr Sparks Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Ted, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham
Reply from Sytner Group - Graypaul Ferrari Nottingham
We express our gratitude for your generous five-star review, which serves as a testament to our commitment to delivering exceptional service. Knowing that we have met and exceeded your expectations is truly rewarding, and we look forward to continuing to provide outstanding experiences for you in the future. Thank you for choosing our services and taking the time to share your positive feedback. from the Graypaul team.
First rate service and excellent…
First rate service and excellent customer service team. Would highly recommend Graypaul.
January 4, 2024
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Mr Reidy, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham
Excellent service and communication
Excellent service and communication, as always!! Thank your Graypaul Ferrari.
December 18, 2023
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Mr Weller, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham
First rate Service Manager
Unfortunately my vehicle developed a fault and was recovered to this garage. Never having used this particular branch, the level of customer service and communication was beyond my expectations.
Special thanks to Rachel Hopkin who could not have been more helpful throughout the process of repair.
November 22, 2023
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Mr Berriman Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham
An enjoyable purchase experience
I normally hate the experience of buying a car because of all the too often ‘aggressive’ selling approach. The experience at Graypaul was the complete opposite. Very friendly and welcoming; took time to explain things about the car and the service the company provide, and did not push at all. After sales service has also been great
August 26, 2023
Reply from Sytner Group - Graypaul Ferrari Nottingham
Thank you for your 5 star review and comments about your recent experience at Graypaul Nottingham. I am delighted to read such positive comments and look forward to welcoming you back again soon. Kind Regards Nick Jessop Head of Business
Absolutely fantastic service
Absolutely fantastic service. I have been going to GP Nottingham for over to years now, always go above and beyond. Thank you.
October 13, 2023
Reply from Sytner Group - Graypaul Ferrari Nottingham
Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham
Excellent service
Excellent service, helpful, friendly and efficient. Went that extra mile to make the experience even better. Will service my car with them again.
September 6, 2023
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Mr Alleyne, Thank you for your 5 star review and comments. Kind Regards Team Nottingham
Great car handover as usual
Great car handover as usual. Everything as you would expect and great people to buy from. The staff are the companies greatest asset.
July 29, 2023
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Mr Lawson, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham
Outstanding
Outstanding. Special mention to Dan, service manager, Alex and Paul, mechanics. Nothings a problem.
September 28, 2023
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Ian, Thank you for your 5 star review and comments. Kind Regards Team Graypaul Nottingham
Professional service always
September 26, 2023
Reply from Sytner Group - Graypaul Ferrari Nottingham
Dear Michael, Thank you for your 5 star review and comments. Kind Regards Team Nottingham
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