Sytner Group - Maranello Maserati Ascot Reviews 

130
TrustScore 4.5 out of 5

4.4

High Street, SL5 7HP Ascot, Berkshire, GB


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Rated 1 out of 5 stars

I Don't understand the fuss they are trying to achieve maranello maserati service department in egham ANANTHONY CLARK need to learn how to speak to customer without interrupting & listen rothe... See more

Company replied

Rated 5 out of 5 stars

Great service excellent experience from start to finish! I recently purchased my car and couldn’t be happier with the whole experience. Lisa in Sales was absolutely brilliant — very attentive, he... See more

Company replied

Rated 5 out of 5 stars

We bought a used Maserati Levante and the experience was first class. From our initial meeting with Lisa Jackson, the whole process was a pleasure. We were treated so well and the service was impecc... See more

Company replied

Rated 5 out of 5 stars

I purchased my 3rd Maserati yesterday from Lisa Jackson and Paul Eaton at Maserati Ascot. Lisa Jackson has sold all of the cars to me, a Levante and now a second Grecale. Buying a car from Lisa is... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • High Street, SL5 7HP, Ascot, Berkshire, United Kingdom

  • 01344 293 793

4.4

Excellent

TrustScore 4.5 out of 5

130 reviews

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4.4

All reviews

(130)

12,428 reviews in the last 12 months

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Rated 5 out of 5 stars

Great team and amazing service!

Great team and amazing service. Always forwarding thinking when it comes to finding opportunities for a great deal for their customers.

March 12, 2020
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Mr Neill for your 5 star rating, we really appreciate your comments and will share this feedback with Lisa and Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

Dealing with Maranello was a delight…

Dealing with Maranello was a delight mainly because of Lisa Slater
Everyone else there were easy and very pleasant
I originally went there just to look as I had never thought about a Maserati till a friend of mine recommended them
My wife and I went together and from her original meet and greet till the final sale she was outstanding in her presentation, professionalism and knowledge
She made my wife and I feel very much at ease , answered all our queries and I made a purchase within45 minutes!!
She is a credit to that business and I told her line manager it was a totally seamless transaction
From a very satisfied customer
DOUG MCCLELLAND
PGA MASTER PROFESSIONAL

March 9, 2020
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Mr McClelland for your 5 star rating of Maranello, , we really appreciate your comments and will share this feedback with Lisa and Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

Great service and support

Great service and support - Ray has been brilliant and made for such an amazing experience buying a car!

December 28, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you for your 5 star rating, we really appreciate your comments and will share this feedback with Ray and Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

Amazing Experience Lisa Slater goes…

Amazing Experience Lisa Slater goes above an beyond helping you explore what you desire from your multi year relationship with your vehicle as an integrated part of your life and ensuring all your needs at met, as with Maserati nothing less than 100% is acceptable from Lisa's perspective.

December 19, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Mr Patel for your 5 star rating, we really appreciate your comments and will share this feedback with Lisa and Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

Amazing Service!

December 19, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Mr Burotti for your 5 star rating, we will share this feedback with Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

Excellent Service from a great Team at…

Truly Excellent Service from a great Team at Maranello Egham ! Special mentions for the outstanding Hamzah and Paul who’s customer service exceeded all expectations! I am now in proud possession of the amazing Levante Trofeo ! The very best high performance SUV !! Forget the overpriced Urus and DBX

November 21, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Afternoon Mr Beach, thank you for your 5 star rating and kind comments. I will certainly be thanking the team for a job well done and using your feedback to motivate the team going forward. Regards Howard Managing Director - Maranello

Rated 5 out of 5 stars

Pleasant car buying experience !

A classy dealership with high end performance cars but also welcoming to customers like me that was looking for a sporty but more sedate Ghibli. Very professional and knowledgeable sales person and customer centric reception staff.

October 12, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Ajay for your 5 star rating, we really appreciate your comments and will share this feedback with Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 4 out of 5 stars

excellent service from lovely…

excellent service from lovely knowledgeable staff

September 20, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you for your 4 star rating, I would really appreciate you feedback and to understand how we could have made this a 5 star experience for you? Please contact me either 01784 436 431 or pauleaton@sytner.co.uk. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

A very refreshing purchase

A very refreshing purchase. I had the pleasure of dealing with Ray Francis when looking for a Maserati. Ray was a total breath of fresh air in terms of car salesman. Nice to talk to, informative, creative, helpful, understanding and a real pleasure. I can safely say that Ray and Maranello tipped the scales for me in deciding which car to go for. I cannot speak highly enough of Ray and all at Maranello. Thanks guys !

September 20, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Mr Gander for your 5 star rating, we really appreciate your comments and will share this feedback with Ray and Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

First class service and attention from…

First class service and attention from all members of staff.

September 6, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Mr Meredith for your 5 star rating, we really appreciate your comments and will share this feedback with Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

Excellent service throughout from Alex…

Excellent service throughout from Alex Ross. Recommended.

September 6, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Mr Gardner for your 5 star rating, we really appreciate your comments and will share this feedback with Alex and Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

Maserati Egham

I recently had the most wonderful experience of purchasing a used Maserati Grancabrio from Maranello of Egham.From my initial phone enquiry with Adrian Jones to actually driving off in my new purchase it was a smooth and informative process.The courtesy and professionalism of the whole team seemed exemplary and the showroom was like a dream for a car enthusiast.I am delighted by the service from Adrian and would highly recommend this dealer to any prospective Maserati buyers.Needless to add,its a lovely car!

August 30, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you for your 5 star rating, we really appreciate your comments and will share this feedback with Adrian and Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

Great Sales experience

Great Sales experience - Lisa was excellent - answered all my questions quickly and accurately, was very flexible in organising the test drive and I came away feeling very positive about the whole experience.

August 16, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Oliver for your 5 star rating, we really appreciate your comments and will share this feedback with Lisa and Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

First class service

First class service, excellent negotiation over phone and VIP handover, can't recommend highly enough.

August 16, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Nigel for your 5 star rating, we really appreciate your comments and will share this feedback with James and Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

Super service

August 7, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Mr Dias for your 5 star rating, we really appreciate this and your continued Maserati ownership....4 Quattroporte to date, many thanks! Kind regards, Paul Eaton - Sales Manager Maserati ownership

Rated 5 out of 5 stars

Everybody I had contact with at…

Everybody I had contact with at Maranello was charming and helpful. An enjoyable experience.

July 31, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Christopher for your 5 star rating, we really appreciate your comments and will share this feedback with Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

Maranello Egham is a great place to find great cars.

It is always a pleasure to visit Maranello. Great staff, particularly Paul Eaton, great atmosphere and great cars. I've bought three new Maserati's and two new Ferrari's in the past 5 or so years, so I must be satisfied.

July 24, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you so much for this 5 star rating, its great to receive this feedback! Thank you from all of Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

Sales manager, Maranello Egham

We found the sales manager to be helpful, courteous and very organised. We never had to wait and our car was ready in only a few days.

July 2, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Afternoon Mrs Rivett, thank you for your 5 star rating and comments, it is really appreciated. I will pass on your feedback with my thanks to team Maranello. Regards Howard Managing Director - Maranello

Rated 5 out of 5 stars

What buying a car should always be like

All staff are friendly and helpful, premises are immaculate, great selection of cars to choose from and test drive. Ray Francis was brilliant - not at all "salesy", very informative, unpushy and at no time did we feel remotely hurried or pressurised. An amazing contrast to our experience at Mercedes Guildford.

June 28, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Mr Hall for your 5 star rating, we really appreciate your comments and will share this feedback with Ray and Team Maranello, I am so pleased your enjoyed the experience. Kind regards, Paul Eaton - Sales Manager

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