Sytner Group - Maranello Maserati Ascot Reviews 

130
TrustScore 4.5 out of 5

4.4

High Street, SL5 7HP Ascot, Berkshire, GB


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Rated 1 out of 5 stars

I Don't understand the fuss they are trying to achieve maranello maserati service department in egham ANANTHONY CLARK need to learn how to speak to customer without interrupting & listen rothe... See more

Company replied

Rated 5 out of 5 stars

Great service excellent experience from start to finish! I recently purchased my car and couldn’t be happier with the whole experience. Lisa in Sales was absolutely brilliant — very attentive, he... See more

Company replied

Rated 5 out of 5 stars

We bought a used Maserati Levante and the experience was first class. From our initial meeting with Lisa Jackson, the whole process was a pleasure. We were treated so well and the service was impecc... See more

Company replied

Rated 5 out of 5 stars

I purchased my 3rd Maserati yesterday from Lisa Jackson and Paul Eaton at Maserati Ascot. Lisa Jackson has sold all of the cars to me, a Levante and now a second Grecale. Buying a car from Lisa is... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • High Street, SL5 7HP, Ascot, Berkshire, United Kingdom

  • 01344 293 793

4.4

Excellent

TrustScore 4.5 out of 5

130 reviews

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4.4

All reviews

(130)

12,428 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and miles apart from the…

Great service and miles apart from the other dealer I went to near st albans both in terms of facility and the staff who looked after me

May 30, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Mr Howe for your 5 star rating, we really appreciate your comments and will share this feedback with Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

Excellent Service

What can I say, a first class experience, not rushed, given plenty of time, was looked after exceptionally well by Ray Francis, super nice guy, very honest, not how you would expect a car salesman to be, he really went the extra mile, not pushy at all, very knowledgeable and you can tell he is a car enthusiast and loves his product with real passion, I can assure you, I will be buying from Ray again in the future.

May 17, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Dear Mr Humphreys, thank you so much for your 5 star response and your wonderful comments about Ray. I know Ray will be the first to say we all need the back up of the team to do a good job so I will pass on your comments together with my thanks to Ray and team Maranello for a good job. Regards Howard - Managing Director Maranello

Rated 5 out of 5 stars

Excellent service provided by Adrian…

Excellent service provided by Adrian when purchasing my new Maserati Ghibli and I have no reservation in recommending the Egham Maranello dealership.

April 25, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Mr Treasurer for your 5 star rating, we really appreciate your comments and will share this feedback with Adrian and Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

From start to finish my experience with…

From start to finish my experience with dealership Maranello Maserati Egham was what one would expect from a premium luxury Brand and it delivered on every aspect of my journey from the initial enquiry made to completion placement order for the new Maserati Levante 350 Petrol vehicle purchased , first class customer service from James Hopkins Marennallo Maserati Sales Specialist and colleagues who are a credit to your company

April 8, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Mr Campbell for your 5 star rating, we really appreciate your comments and will share this feedback with James and Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

Great service from James Hopkins (Maranello)

Great service from James Hopkins from my first call through to collection of the car, and what a car it is. Thank you James for helping me purchase my first Maserati, maybe a Ferrari one day.

March 25, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Thank you Mr Salisbury for your 5 star rating, we really appreciate your comments and will share this feedback with James and Team Maranello. Kind regards, Paul Eaton - Sales Manager

Rated 5 out of 5 stars

Faultless support from start to finish

Faultless support from start to finish, Ray Francis was excellent.

March 10, 2019
Unprompted review
Sytner Group - Maranello Maserati Ascot logo

Reply from Sytner Group - Maranello Maserati Ascot

Good Afternoon Mr McCourt, thank you for your 5 star rating together with your feedback. I will certainly pass on the comments to Team Maranello with my thanks for a good job. We hope to see you again soon. Regards, Howard Rose - Managing Director.

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