Sytner Group - Porsche Centre Glasgow Reviews 

169
TrustScore 4.5 out of 5

4.6

9 Rocep Way,Braehead, PA4 8XT Renfrew, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

All the team at Porsche Centre Glasgow were excellent from the moment my wife and I walked through the doors to look at the cars. We were made to feel incredibly welcome and were treated with the... See more

Company replied

Rated 5 out of 5 stars

The necessary work was carried out to perfection, as agreed and on time Communication and service from Laura of the Service Department and Aidan and Ryan of the Workshop/Bodyshop was excellent Aga... See more

Company replied

Rated 5 out of 5 stars

Booked in for a service. First one. The service lead Laura McMahon, couldn’t have been more helpful , courteous and patient. Excellent. She proved to be knowledgable too. A wee credit to Glasgow.

Rated 1 out of 5 stars

Waited in showroom for fault to be repaired,got car back 10mins after leaving showroom fault came back Total off 4.5hrs today to get to garage and back home(time off work)will need to arrange for an... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • 9 Rocep Way,Braehead, PA4 8XT, Renfrew, United Kingdom

  • 0141 237 1897

4.6

Excellent

TrustScore 4.5 out of 5

169 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(169)

11,871 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Allan Robertson was helpful and…

Allan Robertson was helpful and efficient, I’m not a fan of the new phone system though

July 22, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Good morning Mark. Thank you for your five star review & your comments on the service provided by Allan. We will be sure to let Allan know. Thank you also for the feedback on our new phone system which we take on board. We are working hard to make the system as efficient & convenient for our customers as possible. Many thanks & best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

Visit to Porsche Glasgow

Always well looked after by the Team at Porsche Glasgow. 1st class as usual.

July 16, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Good morning. Thank you very much for your lovely comments & five star review. We look forward to welcoming you back into the centre again soon. Best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

Robyn at the dealership was absolutely…

Robyn at the dealership was absolutely first class. Her service levels and constant communication during the work period were impeccable

July 16, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Good morning Stuart. Thank you for your lovely comments about our service advisor Robyn. We are delighted Robyn look after you well & that communication was constant throughout your recent visit. We will be sure to congratulate Robyn on the service provided & we look forward to welcoming you back into the centre again soon. Many thanks & best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

Unexpected 911 brakes issue

issue with my 911 brakes.
Discussed options with Laura McMahon at service and also Chris Scott Service manager
they were outstanding in their support to me and came up with options for the repair
Communications were excellent and the issue resolved
A fantastic team and an OPC I will confidently be using for all future service and repairs, thank you Laura and OPC Glasgow

July 10, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Good evening Bryan. Thank you for your fantastic feedback & five star review. We are delighted to hear that Laura and Chris provided the support, communication, and reassurance you needed when dealing with an unexpected issue with your 911. We will be sure to pass on your kind comments to them and the wider team. We truly appreciate your recommendation and look forward to looking after your Porsche in the future. Many thanks & best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

Kim was great.

Kim was great made the whole experience stress free and memorable.

July 11, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Good morning Alan. Thank you very much for the kind words and five star review. We are delighted to hear Kim looked after you well & we look forward to welcoming you back into the centre soon. Thank you very much for your valued custom. Many thanks & best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

Positive Experience

Fast, efficient and good value considering the considerable expertise enjoyed during the visit.

July 8, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Thank you Jonathan for your five star review & lovely comments. Thank you very much for your valued custom. We look forward to welcoming you into the centre again soon. Best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

Great servvice

July 3, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Dear Mr Duncan, Thank you very much for your kind words and for taking the time to leave us a 5-star review. We are delighted to hear that you had a great experience with our service at Porsche Centre Glasgow. Your feedback is truly appreciated and motivates our team to continue delivering the highest standards. It is always a pleasure to assist valued customers like yourself. We look forward to welcoming you back in the future. Kind regards, Porsche Centre Glasgow Team

Rated 5 out of 5 stars

Quick easy and efficient

Quick easy and efficient as always, Alan was ready with the paperwork and my loan car was waiting for me.
My car was repaired and returned to me as quickly as possible.
On return of your loan car, my car was waiting for me and again Alan had everything ready for hand over, excellent service, just like I have come to expect.

June 26, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Dear Ian, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Alan and the team provided you with efficient and seamless service, making the process straightforward and hassle-free. It’s always our aim to meet the high standards our customers expect, and your feedback is truly appreciated. We look forward to welcoming you back to Porsche Centre Glasgow in the future. Best regards, The Porsche Centre Glasgow Team

Rated 5 out of 5 stars

Thank you to Allan Robertson in…

Thank you to Allan Robertson in services at Porsche Glasgow for such a good service start to finish.

June 29, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Dear Pam, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Allan Robertson provided you with such excellent service from start to finish. It is always our aim to ensure every customer feels valued and well cared for. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team at Porsche Centre Glasgow. We look forward to welcoming you back in the future. Best wishes, Porsche Centre Glasgow

Rated 5 out of 5 stars

Cannot fault the service

Cannot fault the service!
My car was in for a major service and I had asked for a courtesy car, the car was there cleaned and ready to go and to make it more interesting it was a brand new Macan EV , something I had been interested to try and wasn’t disappointed. Might be an ev in my future right enough.
Anyway my car wasn’t fully ready on time but I was kept up to date fully the full time and Ryan even messaged me early next morning that give me a full run down on what was going on and when the car would be ready. The only downside was the painful part of payment which can only be expected when driving a Porsche but in my opinion, you get what you pay for and my experience as first class and five star! I know my Porsche is kept in tip top condition by top mechanics and a top service team! Thanks again maybe I can get a 911 to try next time please. Have to mention Ryan for his service and up front demeanour ! No nonsense and no jargon thanks again

July 2, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Dear Mr Mcllwraith, Thank you for your fantastic review. We’re delighted to hear you enjoyed the courtesy car experience, especially the new Macan EV, and that Ryan’s communication was clear and helpful throughout. It’s great to know your Porsche is in such capable hands and that our team met your expectations. We truly appreciate your kind words and look forward to welcoming you back. Thanks again for choosing Porsche Centre Glasgow. Kind Regards Grant Cameron, Centre Principal

Rated 4 out of 5 stars

The sales process was great

The sales process was great. In particular Jade the sales person has been very good throughout the process and is very good at her job. However I’m not very happy with the valuation the business manager gave me for my old car. It was about £10k less than what I was finally offered by another buyer and significantly lower than your own central buyer. I felt that was unfair. The business manager also never offered me an explanation or a curtesy conversation after he found out. This could be improved but overall Glasgow as a dealership has been great over the years. The atmosphere Rika a good one.

June 30, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Dear Mr Baig, Thank you for your feedback. We’re pleased to hear Jade provided excellent support during your sales experience. However, we apologise that the valuation process did not meet your expectations and that you felt the communication from our business manager was lacking. Your comments regarding this are appreciated and will be taken on board. It’s wonderful to know that overall, you have had a positive experience with Porsche Centre Glasgow over the years. Kind regards Grant Cameron, Centre Principal.

Rated 4 out of 5 stars

Porsche Glasgow, super friendly team.

Porsche Glasgow are a super friendly team who can't do enough for us. Our appointed customer care person Robyn is so helpful and pleasant to talk to. It's not a five star as, through no fault of Glasgow, the part required had to come from Germany so took a couple of weeks but they kept us informed and we were happy with that. They are both professional and courteous Robyn spent time with us explaining what was done on the car and the inspection video was emailed to us to view. Cannot find fault at all with their service and customer care. Coffee is good too!

June 23, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Good morning Dorothy. Thank you for your kind review. We are delighted you had such a positive experience with the team, especially Robyn. We will be sure to pass on your feedback. We also appreciate your understanding regarding the parts delay, and I’m pleased you felt well kept informed throughout. Great to hear you enjoyed the coffee & we look forward to welcoming you back soon. Best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

Always get Great service from Great…

Always get Great service from Great people, couldn't even imagine ever going somewhere else.

June 27, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Good afternoon John. Thank you for your fantastic comments & five star review. Thank you for your valued custom always & we look forward to welcoming you back in the centre soon. Many thanks & best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

Excellent service as always from Allan…

Excellent service as always from Allan and the service team

June 26, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Good morning Jonathan. Thank you very much for your five star review and lovely comments on the service Allan & our team have provided. Thank you also for your valued custom & we look forward to welcoming you into the centre again soon. Many thanks & best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

East move to loan car when mine had an…

East move to loan car when mine had an issue.

June 15, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Thank you, Guy, for your 5-star review. We're pleased to hear that our team at Porsche Centre Glasgow was able to arrange a loan car promptly when an issue arose with your vehicle. Providing convenient and supportive service is important to us, and we appreciate your feedback. We look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Car was booked in for the MoT

Car was booked in for the MoT. Great service. Very straightforward to book and hand the car in. They found a quiet spot for me to continue to work while I waited. Took 1 hour and no hassle. Will continue to use them for servicing.

June 18, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Dear David, Thank you very much for your kind words and positive feedback. We’re delighted to hear that the MoT process was straightforward and that you found our facilities comfortable enough to continue working while you waited. It’s great to know the service was efficient and hassle-free. We truly appreciate your continued trust in us for your servicing needs and look forward to welcoming you back to Porsche Centre Glasgow in the future. Best regards, The Porsche Centre Glasgow Team

Rated 5 out of 5 stars

Ryan was excellent

Ryan was excellent, he could not have been anymore helpful or accommodating.
Exemplary service.
Michael

June 17, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Dear Michael, Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Ryan provided exemplary service and was able to assist you in such a helpful and accommodating manner. Your kind words will be shared with Ryan and the team, as recognition like this means a great deal to us. We truly appreciate your feedback and look forward to welcoming you back to Porsche Centre Glasgow in the future. Kind regards, The Porsche Centre Glasgow Team

Rated 5 out of 5 stars

Helpful

Helpful, friendly and accommodating service from Laura and the team

June 9, 2026
Unprompted review
Sytner Group - Porsche Centre Glasgow logo

Reply from Sytner Group - Porsche Centre Glasgow

Thank you, Alan, for your kind review. We're delighted to hear that you found Laura and the team helpful, friendly, and accommodating. Providing excellent service is always our goal, and your feedback means a great deal to us. We look forward to welcoming you again soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look