Sytner Group - Porsche Centre Glasgow Reviews 

170
TrustScore 4.5 out of 5

4.6

9 Rocep Way,Braehead, PA4 8XT Renfrew, GB


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Rated 5 out of 5 stars

All the team at Porsche Centre Glasgow were excellent from the moment my wife and I walked through the doors to look at the cars. We were made to feel incredibly welcome and were treated with the... See more

Company replied

Rated 5 out of 5 stars

The necessary work was carried out to perfection, as agreed and on time Communication and service from Laura of the Service Department and Aidan and Ryan of the Workshop/Bodyshop was excellent Aga... See more

Company replied

Rated 1 out of 5 stars

Waited in showroom for fault to be repaired,got car back 10mins after leaving showroom fault came back Total off 4.5hrs today to get to garage and back home(time off work)will need to arrange for an... See more

Company replied

Rated 5 out of 5 stars

I recently took my car to Porsche Centre Glasgow for its MOT and received excellent customer service throughout. Laura McMahon looked after me and made the whole process seamless and efficient. Ever... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • 9 Rocep Way,Braehead, PA4 8XT, Renfrew, United Kingdom

  • 0141 237 1897

4.6

Excellent

TrustScore 4.5 out of 5

170 reviews

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4.6

All reviews

(170)

12,025 reviews in the last 12 months

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Rated 4 out of 5 stars

Sytner glasgow

I visited on 17/02/2026 with a pcm fault and a oil leak which were picked up on the vehicle inspection report
I was advised that the pcm needed a new cooling fan and the oil leak on the gearbox needed cleaning ,then test driven to see where leaking from
I returned on 20/03/2026 and was presented with a further vehicle report with a host of other faults
No indication was given to me that an attempted repair was done on the faulty fan , or that the gearbox was cleaned and test driven before being rechecked
I specifically asked for the gear box oil levels to be checked
My questions are were these things done ?
My next question is why were all the faults on the second report not picked up on the first vehicle report as this could greatly influence my next steps
I await your response

Thank you to porche in Glasgow for the prompt reply and bringing clarity to my questions all concerns are now sorted and satisfied

March 20, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Dear Mr Murray, Thank you for your review and for bringing this to our attention regarding your recent visits to Porsche Centre Glasgow. We’re sorry to hear about your concerns and appreciate the opportunity to address them. We understand how important clear communication and consistency are when it comes to vehicle inspections and repairs. To ensure we provide you with accurate and detailed answers, please could you contact our team directly at your convenience. Alternatively, if you’re happy to share your contact details, we will arrange for a member of our management team to get in touch with you as soon as possible. We take feedback like this very seriously and are committed to resolving your concerns promptly. Kind regards, Porsche Centre Glasgow Team

Rated 5 out of 5 stars

Made to feel welcome

Made to feel welcome at the centre by Robyn and the teamas I turned up early and choose to work for a couple of hours

March 19, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Dear Mr Gizzi, Thank you for your kind review of Porsche Centre Glasgow. We’re delighted to hear that Robyn and the team made you feel so welcome, especially when you arrived early. It’s great to know you were able to settle in and make use of the time comfortably while working, we always aim to create a relaxed and accommodating environment for our customers. We appreciate your feedback and look forward to welcoming you back again soon. Kind regards, Porsche Centre Glasgow Team

Rated 5 out of 5 stars

Personalised service

Personalised service, attention to detail and proactive approach displayed by a great team that work well together. In this case I was helped by Ryan Charlton (Service consultant) who was very friendly, knowledgeable and professional the whole time.

March 16, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Hi Jose, Thank you for taking the time to share your feedback about your experience at Porsche Centre Glasgow. We’re delighted to hear that you appreciated the team’s personalised service, attention to detail, and proactive approach. Ryan will be especially pleased to read your kind words, we’re proud to have him as part of our team, and it’s great to know he made your visit smooth and enjoyable. We truly value your recommendation and look forward to welcoming you back again in the future. Kind regards, The Team at Porsche Centre Glasgow

Rated 2 out of 5 stars

Poor service

We got a call to ask if we would like to get car serviced which we did, we were told our appointment would take 3.5 hrs . Appointment was 9.30 and car wasn’t ready until 4pm . As we are quite the distance my wife was basically stranded with no option of a courtesy car. We then had to make arrangements for our daughter to get picked up from school.
I found this to be very poor service & communication on Porsche part.

March 17, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Dear James, Thank you for taking the time to share your experience, and I’m very sorry to hear about the inconvenience caused during your recent visit. We understand how important it is to have accurate time expectations, especially when you are travelling a considerable distance and relying on the vehicle being ready as advised. The delay you experienced, along with the lack of communication and absence of a courtesy car, is not the level of service we aim to provide, and I completely appreciate how frustrating this must have been for both you and your wife. Please accept our sincere apologies for the disruption this caused to your day, particularly with the added difficulty of arranging school pick-up at short notice. We would really like the opportunity to look into this further and ensure your concerns are addressed properly. If you’re happy to do so, please contact us directly with your details so we can review what happened and work towards making this right. Thank you again for your feedback, it helps us improve our service. Kind regards, Porsche Centre Glasgow

Rated 5 out of 5 stars

all staff are accommodating

Alan Robertson and Robyn in servicing are my go to contacts, excellent service

reception desk perfect

staff work above and beyond

Marsley

March 17, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Dear Maz, Thank you for taking the time to share your kind feedback. We’re delighted to hear that Alan Robertson and Robyn continue to provide you with excellent service, they will be thrilled to hear your comments. It’s great to know that our service reception team consistently goes above and beyond to make your experience a positive one. Your support means a lot to all of us here at Porsche Centre Glasgow. We look forward to welcoming you again soon. Kind regards, Porsche Centre Glasgow

Rated 5 out of 5 stars

It was very smooth excellent…

It was a very smooth excellent experience overall right from getting information on specs, and process of selection, ordering and delivery of the car. All my enquaries were handled very efficiently and professionally.

March 11, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Good morning Ravi. Thank you for your kind review. We are delighted to hear your experience - from discussing specs to ordering and delivery - was smooth and well supported by our team. If you need anything as you enjoy your new Porsche, we’re always here to help. Look forward to welcoming you back into the centre again soon. Best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

Purchase of new Cayenne

Charlie managed the purchase of my new Cayenne from start to finish.

At each stage he exceeded my expectations, from getting me a suitable financial deal to collecting me from the car rental company and bringing me to the garage to collect my car.

His eagerness to make the experience a positive one was refreshing and great to see.

Was a nice touch, on the day of collection, when I was given a card and bottle of champagne for my birthday

March 12, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Thank you for your wonderful review, Stephen. We’re delighted to hear that Charlie made the entire process of purchasing your new Cayenne such a positive experience. From arranging a suitable finance package to personally collecting you and ensuring everything went smoothly on the day, it’s great to know he exceeded your expectations at every stage. We’re also pleased that the birthday card and bottle of champagne added a special touch to your collection day, it’s exactly the kind of experience we aim to create for our customers. Thank you again for your kind feedback, and we wish you many enjoyable miles in your new Cayenne. Best regards, Porsche Centre Glasgow Team

Rated 4 out of 5 stars

Pleasant Customer Service

As for Customer Care Robyn was very pleasant & helpful at Service Dept together with Ryan ,Also Ian who came over to the car and solved another issue there and then.Unfortunately the disappointment is to have had technical problems in a very new Cayenne not what to expect from Porsche,also there were a few initial problems in how to proceed when the car had to be booked in and we needed a replacement vehicle.The Cayenne is still a great car to drive and enjoy hopefully all is sorted now

March 6, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Dear Marco, Thank you for taking the time to share your feedback. We’re very pleased to hear that Robyn, Ryan and Ian were able to assist you and provide helpful service during your visit. I will be sure to pass on your kind comments to them, they will really appreciate the recognition. At the same time, we’re sorry to hear about the technical issues you experienced with your new Cayenne and the initial inconvenience around arranging the booking and replacement vehicle. This is certainly not the experience we want for our customers, especially with such a new vehicle. We truly appreciate your patience and are glad to hear you’re still enjoying the Cayenne and its driving experience. If there is ever anything further we can assist you with, please don’t hesitate to contact our team. Thank you again for your feedback and for choosing us.

Rated 5 out of 5 stars

Excellent Service

Excellent service with pre planing calls. Warm friendly and very professional discussions and a really clear plan of support and work required to complete both the MOT and supporting warranty extension. All done superb quick and very happy.

March 10, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Morning Scott. We are delighted to hear that you found the pre‑planning calls helpful and that our team provided warm, friendly, and professional support throughout. It’s great to know the clear plan of action helped make both your MOT and warranty extension straightforward and stress‑free. We’re especially pleased that everything was completed quickly and to your satisfaction. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. If there’s anything more we can help with in the future, we’ll be here and happy to assist. Many thanks & best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

Great customer experience

When I first arrived a went to the service desk who pointed me in the direction of reception. I got to reception I was told to pop to the cafe and grab a coffee and Laura, would be my service advisor for the visit and she would come and collect my key from me. A couple of minutes later, Laura came and introduced herself and explained that she would be looking after me on this visit. She understood I was tight for time, wasted no time taking my key and getting the car in to the workshop. Within a couple of hours the warranty work was completed and I met Laura outside as I was walking back into the parking area. Laura was keen to make sure I was happy with the work carried out and had a wee chat about what my plans were for the rest of the day and generally made you feel at ease, unlike some other dealerships where it’s quite a daunting experience, but this certainly wasn’t the case at Porsche Glasgow.

March 6, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Good morning Martin. We are delighted to hear that Laura and the team made your visit smooth and welcoming from the moment you arrived. It’s great to know she understood your time constraints, kept things moving quickly, and ensured the warranty work was completed efficiently. We’re especially pleased that her friendly approach helped you feel at ease - that’s exactly the experience we aim to provide at Porsche Glasgow. Thanks again for sharing your feedback. We look forward to seeing you next time! Best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

As usual the only place to buy new or…

As usual the only place to buy new or second hand Porsche, a fantastic sales team and business manager a special mention to Bobby and Stephen for my new addition always a pleasure and always made feel welcome,

March 6, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Dear Derek, thank you for your kind words and continued loyalty. We’re delighted Bobby and Stephen made your experience so welcoming and enjoyable. It’s always a pleasure to assist you with your Porsche needs. We truly appreciate your support and recommendation. Kind Regards, Porsche Centre Glasgow

Rated 5 out of 5 stars

Always a great service

This is my Third Porsche. Bought and Serviced with Porsche Glasgow. Pleasant Experience beginning to the end.

February 24, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Good afternoon Bob. Thank you for your great review. We are delighted to hear that your purchase and service experience with ourselves at Porsche Glasgow have been consistently positive. We really appreciate your loyalty and look forward to welcoming you again in the centre soon. Best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

car picked up for service

car picked up, serviced and delivered all seamless.Kept informed of service progress

February 20, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Hi Iain, Thank you for taking the time to leave such a great review. We’re delighted to hear everything went seamlessly and that you felt well informed throughout the service process. We really appreciate your feedback and look forward to helping you again in the future. Best Regards, Porsche Centre Glasgow

Rated 5 out of 5 stars

Superb experience

My first Porsche. Had all the top brand German cars in both saloons and SUVs. Why buy a Porsche I asked myself and Jade the sales executive was brutally honest about the car and the upsides and downsides vs other makes…the car se sold me fitted exactly what I wanted and ticked the boxes vs the market alternatives

February 14, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Good morning Richard. Thank you for sharing your experience and for choosing us for your first Porsche. We’re delighted to hear that Jade’s honest, knowledgeable approach helped you compare options and find the perfect fit. It’s great to know the car meets exactly what you were looking for. We truly appreciate your feedback and wish you many enjoyable miles ahead. Best regards, Porsche Centre Glasgow.

Rated 1 out of 5 stars

Brand new Macan GTS Fault

Brand new Macan GTS developed fault, PCM screen not working, the day after delivery. Didn’t get the impression that the dealer was particularly interested as it took two weeks to get the car seen for diagnostics. Work done last week and started the car this morning- you guessed it, the screen isn’t working again.
Have now had to visit the dealer 3 times since I have had the car, less than a month, and have had to deal with a different person from Servicing each time - definitely not the premium experience I was expecting from Porsche, let alone any recognition of the inconvenience and disappointment.

January 23, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Thank you for taking the time to share this, and please accept our sincere apologies for the issues you’ve experienced with your new Macan GTS. A fault appearing immediately after delivery, followed by repeated visits and ongoing problems with the PCM screen, is incredibly disappointing — and we’re genuinely sorry for the frustration and inconvenience this has caused. We’re also very sorry that your interactions with our team haven’t reflected the level of care, consistency, and premium experience you rightly expect from us. You deserve much better. We would really appreciate the opportunity to put this right as a priority and ensure the issue is fully resolved. We will be in touch today so we can take ownership of your case, resolve for you and provide the support you should have received from the beginning. Best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

Boxster GTS4 arctic grey delight

The buying process was a necessarily unusual one for my own specific reasons and the team rose to the occasion brilliantly to manage my needs and keep me fully informed.

From day one the team were helpful, friendly, knowledgeable and attentive.

They managed me through the process excellently culminating in a wonderful handover session in Glasgow.

I can see it won’t stop there as after-sales care seems 1st class

February 12, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Thank you for your fantastic feedback. We’re delighted to hear that the team supported you so well throughout your unique buying process and kept you fully informed. It’s great to know you enjoyed the handover in Glasgow and that our after‑sales care has already made a strong impression. We truly appreciate your kind words and look forward to supporting you again. Best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

Toni on reception was outstanding but cost of service was beyond expectations.

Toni on reception was outstanding, kept me fully updated throughout this whole process thank you & much appreciated.
However £1100 for a short service ruined the experience.

February 13, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Thank you for your review. We’re pleased to hear Toni took great care of you throughout your visit. We’re sorry the service cost affected your overall experience and appreciate you sharing this feedback. If you’d like to discuss it further, we’re here to help. Best regards, Porsche Centre Glasgow.

Rated 5 out of 5 stars

They are very qualified with Porsches…

They are very qualified with Porsches and very good at setting things up

February 11, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Thank you so much, George! We're thrilled to hear you had a great experience with us. We take pride in our expertise and love making sure everything is set up just right. Looking forward to working with you again soon. Kind Regards, Porsche Centre Glasgow

Rated 4 out of 5 stars

Great customer experience with Laura…

Great customer experience with Laura McMahon. Very attentive.

February 10, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Thank you so much for your kind words, Barry. We’re delighted to hear you had a great experience with Laura, she’ll be thrilled to receive your feedback. We really appreciate you taking the time to share this. Kind Regards, Porsche Centre Glasgow

Rated 5 out of 5 stars

ease of service experience…

from offering a date for the work right up to collecting my car i found all the staff to be very helpful, especially Allan in service reception

January 26, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Glasgow

Hi Alex, thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that everything ran smoothly from booking the work through to collecting your car. Your feedback will be shared with the team, and especially with Allan in Service Reception, who will be pleased to hear your comments. We look forward to welcoming you back to Porsche Centre Glasgow in the future.

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