All the team at Porsche Centre Glasgow were excellent from the moment my wife and I walked through the doors to look at the cars. We were made to feel incredibly welcome and were treated with the... See more
Company replied
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All the team at Porsche Centre Glasgow were excellent from the moment my wife and I walked through the doors to look at the cars. We were made to feel incredibly welcome and were treated with the... See more
Company replied
The necessary work was carried out to perfection, as agreed and on time Communication and service from Laura of the Service Department and Aidan and Ryan of the Workshop/Bodyshop was excellent Aga... See more
Company replied
Waited in showroom for fault to be repaired,got car back 10mins after leaving showroom fault came back Total off 4.5hrs today to get to garage and back home(time off work)will need to arrange for an... See more
Company replied
I recently took my car to Porsche Centre Glasgow for its MOT and received excellent customer service throughout. Laura McMahon looked after me and made the whole process seamless and efficient. Ever... See more
Company replied
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
9 Rocep Way,Braehead, PA4 8XT, Renfrew, United Kingdom
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Helpful, friendly and accommodating service from Laura and the team

Reply from Sytner Group - Porsche Centre Glasgow
Exceptional customer service at Porsche Centre Glasgow. Our Service Consultant, Allan, went above and beyond to make the process transparent and seamless. Always welcoming and keen to give the best customer experience.

Reply from Sytner Group - Porsche Centre Glasgow
From the first phone call to delivery .
everything was excellent .
Kim was very help full and dealing with Mark the manager was fair for us both .

Reply from Sytner Group - Porsche Centre Glasgow

Reply from Sytner Group - Porsche Centre Glasgow
Amazing service from Ryan in the service dept. getting my car MOTd for me at short notice and avoiding an issuing with my car tax. Always made to feel very welcome in the showroom as well. Highly recommended.

Reply from Sytner Group - Porsche Centre Glasgow
The team were very good to deal with and very friendly. But, the car came back to me with another fault. I had two new tyres fitted and the wheels were covered in white lubricant. I do not expect to get a dirty car back from Porsche no matter what the car was in the service department for. I then went and got a puncture repair from a garage we use in Johnstone. Guess what the wheel was spotless once fitted.

Reply from Sytner Group - Porsche Centre Glasgow
Great service from Charlie and the team . Very well looked after from the start to the end .

Reply from Sytner Group - Porsche Centre Glasgow
My vehicle needed a replacement headlight which was throwing up several issues that were spoiling my driving experience. My service Advisor Toni, helped me to navigate the repair process from diagnosis to completion with complete professionalism. When the vehicle was returned I had concerns about a particular setting, but this was quickly and efficiently resolved by the Toni and the technicians who reacted quickly and professionally to my query. This is exactly how a vehicle repair should be processed. Fantastic Service

Reply from Sytner Group - Porsche Centre Glasgow
I was made to feel welcome immediately upon arrival and the Service Agent, Robyn Dodds was very attentive throughout the day. She kept me informed and listened to what I had to say.

Reply from Sytner Group - Porsche Centre Glasgow
Robyn was very organised and kept me informed of progress.

Reply from Sytner Group - Porsche Centre Glasgow
Shockingly poor experience with Porsche Centre Glasgow (Sytner) — and not for the first time.
They can’t even be bothered to respond to emails to book a car in. I was chasing for weeks just to arrange a basic service, with messages ignored and no sense of urgency whatsoever.
From there, it only got worse.
I was told the service and bodywork repair would take 4–5 days and be completed in one visit with a loan car. In reality:
The car was returned over a week late
The final bill was significantly higher than quoted
After paying well over £6,000, the main issue (bodywork) hasn’t even been fixed
Collection summed it up perfectly; close to an hour wait, then zero handover, and no accountability.
Communication throughout has been dreadful, despite me raising concerns about this previously. I’ve again contacted them today via WhatsApp and email, but based on past experience I’m not expecting much.
This isn’t a one-off — it’s a pattern of poor service, poor communication, and a complete lack of care.
Genuinely one of the worst customer experiences I’ve had, and completely unacceptable for a brand like Porsche.

Reply from Sytner Group - Porsche Centre Glasgow
I had an outstanding experience with the service department at Porsche Centre Glasgow, thanks to Allan Robertson.
From the moment I arrived, Allan delivered a level of service that genuinely exceeded expectations. He was professional, knowledgeable, and incredibly attentive throughout. What stood out most was how clearly he communicated everything—taking the time to explain details properly and keeping me fully updated at every stage without me ever needing to chase.
The whole process felt seamless and well-managed, which reflects both his personal standards and the quality of the centre as a whole. It’s rare to come across that level of care and consistency.
Allan is a real asset to the team, and I wouldn’t hesitate to return or recommend him to anyone looking for first-class service.

Reply from Sytner Group - Porsche Centre Glasgow
Flawless service from Allan Robertson and the team.

Reply from Sytner Group - Porsche Centre Glasgow
The overall experience was good. Unfortunately I had to wait longer than expected to pick the car up after service. This why I rated the experience overall as 4 stars

Reply from Sytner Group - Porsche Centre Glasgow
From start to finish a real professional service.

Reply from Sytner Group - Porsche Centre Glasgow
Found Ryan exceptionally pleasant and helpful.
The girls on reception were lovely and ensured I had a coffee while waiting to be seen.
Scott was excellent from start to finish through the whole process from order to car puck up

Reply from Sytner Group - Porsche Centre Glasgow
Neil was fantastic to deal with, communication was great and everything went smoothly.

Reply from Sytner Group - Porsche Centre Glasgow
My service advisor contacted me the day before my car was due in to check if any other work was required, which there was, and arranged further inspection. On the day, I was kept informed of the progress of the inspection and on collection of the car was given a detailed report. They have arranged a date for further work to be carried out. They were extremely efficient and courteous and the service I received exceeded my expectations.

Reply from Sytner Group - Porsche Centre Glasgow
My visit was handled with speed and skill by Allan Robertson

Reply from Sytner Group - Porsche Centre Glasgow
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