Sytner Group - Porsche Centre Leicester Reviews 

118
TrustScore 4.5 out of 5

4.6

Fletton Close,Thurmaston, LE4 9LP Leicester, GB


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Rated 5 out of 5 stars

Jaz handled my warranty repair with exceptional speed and professionalism. She kept me updated throughout, the work was completed far quicker than I expected, and the car was returned in perfect condi... See more

Company replied

Rated 3 out of 5 stars

Booking the appointment went fine and I was well received by Jaz Hans. She explained all the arrangements for fitting the dash cam and having the software upgrade . Jaz later rang me to let me know th... See more

Company replied

Rated 5 out of 5 stars

Really excellent service from start to finish, reception staff really welcoming and nothing too much trouble. Service advisor kept me updated throughout and when there was a unforeseen delay, kept me... See more

Company replied

Rated 5 out of 5 stars

This was our first visit to Porsche Leicester and it was clear from the time of our arrival to departure that they have a great team. Efficient and very helpful. We will definitely go back when the ne... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • Fletton Close,Thurmaston, LE4 9LP, Leicester, United Kingdom

  • 0116 319 0466

4.6

Excellent

TrustScore 4.5 out of 5

118 reviews

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4.6

All reviews

(118)

12,192 reviews in the last 12 months

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Rated 5 out of 5 stars

Flexibility

Flexibility. My car was booked in for an MOT but en-route I had a puncture on the M25. Porsche recovery got me to Porsche Leiscerter in two stages and the team in service managed to source new tyeres for me. I had a hire vehicle from enterprise over the weekend via breakdown. It all went together perfectly. Many thanks to the service team

May 7, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good afternoon, Its great to hear we managed to get you back on the road in good time and the team made everything as smooth as possible. Matt, Dealer Principal

Rated 4 out of 5 stars

Kinna was very good at explaining…

Kinna was very good at explaining everything. It’s very expensive for what it is!

June 5, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good Afternoon Mike, Thank you for this review of our Centre. Matt, Dealer Principal

Rated 5 out of 5 stars

Got well looked after even though I was…

Got well looked after even though I was only in for an MoT. The service staff at this OPC are always helpful.

May 12, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good Afternoon Ian, Thank you for taking the time to leave this 5* review. Matt, Dealer Principal

Rated 5 out of 5 stars

Very good

Very good , great communication and service

June 4, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Hi Peter, Thank you for this review of our Centre. Matt, Dealer Principal

Rated 5 out of 5 stars

From the first call from Victoria to…

From the first call from Victoria to book me in right through the excellent communication and support from Yasmin at the dealership to the gleaming cleanliness of the car when I got it back - everything was perfect!

June 2, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good morning Jit, Thank you for taking the time to leave this great review of our Centre and Yasmin. We look forward to seeing you again soon. Matt, Dealer Principal

Rated 5 out of 5 stars

I always feel welcome when I visit…

I always feel welcome when I visit Porsche Leicester, from the receptionist to the service personnel. Always a smile and friendly approach

May 26, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Thank you for your kind words Eric and your continued business. Best wishes, Dave Foster Aftersales Manager

Rated 5 out of 5 stars

We were made to feel welcome as soon as…

We were made to feel welcome as soon as we arrived. All the staff were incredibly friendly and knowledgable. Alex was very patient with me and talked me through all the options. Couldn’t have asked for an easier experience.

May 9, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Dear Kelly, Thank you very much for your kind words. We are delighted to hear that you felt so welcome and that our team, especially Alex, was able to provide you with patient and knowledgeable support throughout your visit. It’s wonderful to know that your experience was straightforward and enjoyable. Your feedback means a great deal to us, and we truly appreciate you taking the time to share it. We look forward to welcoming you back to Porsche Centre Leicester in the future. Best wishes, The Porsche Centre Leicester Team

Rated 5 out of 5 stars

Top man Emile always available and…

Top man Emile always available and offers that 5 star service other brands just don't !

April 30, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Thank you for your kind words and for recognising Emile’s dedication to providing exceptional service. We are delighted to hear that your experience with us stands out and meets the high standards we strive for. Your support means a great deal to the entire team at Porsche Centre Leicester.

Rated 5 out of 5 stars

Absolutely fantastic experience from…

Absolutely fantastic experience from start to finish. The whole process of purchasing my Porsche was smooth, professional and enjoyable throughout.

A special mention must go to Alex, who was attentive, knowledgeable and provided exceptional customer service at every stage. Nothing was too much trouble, communication was excellent and he genuinely made the experience feel personal and premium.

The level of professionalism and attention to detail was exactly what you would expect when purchasing a Porsche. I would highly recommend both Alex and the dealership to anyone considering buying a vehicle.

Thank you again for such a great experience.

April 29, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Dear Angela, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Alex provided such attentive and knowledgeable service, making your Porsche purchase smooth and enjoyable. It’s wonderful to know that the professionalism and attention to detail met your expectations. Your recommendation means a great deal to us. We hope you continue to enjoy your Porsche and look forward to welcoming you back in the future. Best wishes, Porsche Centre Leicester

Rated 5 out of 5 stars

Collecting new car

Walking into the showroom great welcome by the reception team. Really looked after by Alex Robinson, no hard sell, listened to my requirements and budget.
Came up with options that were suitable at no time being pushy.
I felt very comfortable.
Collecting the car I had ordered on 24.4.27. It was a memorable experience. I was given time to ask any questions the car was fully explained.

April 24, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good afternoon Jeeva, We really appreciate this thoughtful review of the centre and the way Alex looked after you. We hope you enjoy your new Porsche. Matt, Dealer Principal

Rated 4 out of 5 stars

I bought my Porsche electric Macan from…

I bought my Porsche electric Macan from a Porsche dealer along distance from my home ( would not repeat this process ).So when I had a fault with my charging point flap and a recall issue I decided to use a Porsche site closer to home.With Leicester being the nearest to my home I booked my car in for jobs to be sorted.I was told they would need my car for 2days but would supply me with a courtesy car.With me living 50 miles from Leicester it was a bit of bind.I was told I could my track my cars progress on their App.My cars work was completed at 4.0pm so it was not necessary to have it for 2days.My gripe is no consideration was taken in the distance I was from Leicester.I had a 100 miles round trip both days.I do understand it could have taken 2days so I should not be too critical.But wait for it I was asked to replace the fuel I used in the courtesy car.The £20 I spent on fuel meant nothing especially when you have spent thousands on the car.Unfortunately the only point I shall remember is paying for the fuel.Penny picking causes a lot of bad will

April 22, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Dear Mr Harrison, thank you for sharing your experience. We apologise for any inconvenience caused by the distance and the duration of your vehicle’s stay. We appreciate your feedback regarding the courtesy car fuel policy and understand how this may have affected your overall impression. Your comments are valuable and help us reflect on how we can better consider customers’ circumstances in future. We hope you continue to enjoy your Porsche Macan and thank you for your support.

Rated 5 out of 5 stars

Taycan GTS Sport Turismo

Was made to feel very welcome and the hand over process by Daisy was first class and very informative given this is my first electric.
Would highly recommend this dealer for exceptional service.

April 18, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

We really appreciate you taking the time to review our Centre and its great to hear Daisy looked after you so well. Matt, Dealer Principal

Rated 5 out of 5 stars

Great service & team

Great service team, excellent care and attention of the vehicle.
Communication of areas to consider were very good and the options and costs explained fully.

February 20, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Thank you, Johnathan, for your kind words. We’re delighted our team provided excellent care and clear communication regarding your vehicle’s needs. - Team Leicester

Rated 5 out of 5 stars

Porsche Leicester setting the bar for customer service… …

Having previously bought several new cars from Landrover, we were genuinely bowled over by the level of service offered by Emile Hopkins at Porsche in Leicester; from initial enquiry and test drive to the order and handover of our new car. He made the transaction super easy and definitely went the extra mile when we collected the vehicle on my wife’s birthday. The signage, the champagne (0%), the sweet treats, flowers and gift bag of extras were an incredibly thoughtful gesture.

10/10!

December 6, 2025
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Thank you, Emma, for your wonderful feedback. We’re delighted Emile made your experience so memorable, especially on such a special day. Your kind words truly mean a lot to us all. - Team Leicester

Rated 5 out of 5 stars

Eoin Quin-Jarvis provided first class…

Eoin Quin-Jarvis provided first class customer service in relation to the purchase of an ex demonstrator. The after sales service was particularly impressive.

March 12, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good morning, It was great to read this great review of how Eoin looked after you during your recent purchase. Thanks for choosing Porsche Leicester. Matt, Dealer Principal

Rated 5 out of 5 stars

Very efficient and pleasant welcome

Very efficient and pleasant welcome, lovely courtesy car, great service

March 31, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good afternoon James, It was great reading your review of your experience with us. Thanks for choosing Porsche Leicester. Matt, Dealer Principal

Rated 5 out of 5 stars

Empathy with understanding

Excellent rapport from Josh who immediately understood what we needed as my wife has considerable mobility needs around seating and access. He provided that whilst selling a high end performance car. Good ambassador for your company.

March 5, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good morning Mr Bambridge, Its great to read your comments and i'm delighted we managed to help secure the prefect car for both you and your wife. We hope you both enjoy your new Porsche. Matt, Dealer Principal

Rated 5 out of 5 stars

Great service!

Very attentive service throughout especially from Jas, thank you!

March 27, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good morning Minesh, We really appreciate you taking the time to leave us this review of our Centre. Matt, Dealer Principal

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from start to finish when choosing our new car. Porshe Leicester really made me feel valued. Nothing was too much trouble. Highly recommended.

March 20, 2026
Unprompted review
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Reply from Sytner Group - Porsche Centre Leicester

Good morning Will - thanks so much for this review. We are delighted you get such a great experience with our team. We look forward to seeing you soon. Matt, Dealer Principal

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