Sytner Group - Sytner Coventry MINI Reviews 

Purchased online/phone and it was seamless! Alana and Jacob took really good care of everything, keeping me informed. They were both knowledgeable, friendly and explained everything. Our mini was at a very good price too. The car was delivered and I have a very happy daughter!!! So thank you team Sytner Coventry!!!!

I bought a new car from mini in Coventry, excellent service and experience

Easy to deal with - helpful, friendly and knowledgeable staff who make the experience very unpressured

The Synter people arranged the delivery and part exchange smoothly with little fuss.

The Synter Group representatives at their Coventry branch that dealt with us were very friendly and professional. We changed the car specification on several occasions and they fully accommodated us without any hesitation.
We would recommend the Synter Group Coventry for your next Mini.

We visited Mini Coventry for the first time and were very impressed. Everyone chatted to us and we were given a coffee to drink. We were enquiring about a mini with a wrap on display outside the showroom. We hadn’t fully decided if we were buying it, but I needed a little run and round. We looked at PCP prices with the finance manager and we came to an agreement and bought the car. If we hadn’t been happy with the service we would not have bought the car. We do have two other cars which are Mercedes AMG’s and we think your mini staff were nicer than some of the Mercedes showroom staff we have visited in the past.

Excellent service from Michelle. Very enjoyable experience throughout.

Great service from start to finish. Kept informed at all stages of buying my lovely new car. Cheryl was professional, friendly and helpful. Loved the red bow too!! Thank you again ! Great experience.

The sale went straightforward until completion. Then I found out that I had selected the car based on wrong information from the salesman. Too late. All payments done. Too tired to start looking for another car/model again. Neither the salesman, nor the management, were interested in my disappointment. The car is nice, the experience was not.

Very happy with our car purchase great car and attentive service , Sam was our main contact and Cheryl did the hand over on Sam's day off. We would certainly recommend Mini Sytner Coventry.

I am 18 and had brought my second car through them and used the finance. From the moment I arrived I felt so unwelcome and throughout the experience this just went downhill. I loved the car was pretty much stuck and unable to go anywhere else for the vehicle. I was treated as if I was a child, I had brought my parents with me as it was a big investment for me and wanted them to think all was ok with the car. Instead to talking to me the person buying and paying for the car they constantly spoke to my parents or rang me demanding to speak to them. When signing all the finance documents and order forms I found that they were trying to charge me £1000 extra for the car. Amends were attempted to be made but even at hand over I was treated as a child. Since I have had further conversations with them and still am being treated as a child. I would never return to this garage.

Overall we’re happy with the Electric Mini, the service from Sytner Coventry has been disappointing. When the car arrived there was a small dent which we were promised would be repaired. One week later we have heard nothing. Secondly and worse, the car was provided with the Satnav locked! Again we were promised a speedy delivery of a USB to resolve this but nothing has arrived.

The sales representative Elianna Clews, was very efficient, lovely to deal with, explained everything really well & was a pleasure to deal with. She always came back very quickly with any queries, a credit to the Sytner Group.
They gave us a great deal on our part exchange & our new car is perfect for us. Thank you!!!

A first rate service with excellent helpful staff who would go out of their way to ensure our requirements were met, in particular Ellianna Clews.

Great service from answering the initial enquiry to the final handover.

Omari was fantastic at guiding me through the process of buying a MINI, and I am very pleased with the car. Thank you!

Dispite the delay in getting our new Mini due to build delays not the dealership we were kept up to date on all aspect of what was happening and when we actually got to pick it up the service was second to none. The rep Mr Brown was great and showed us everything. Brilliant service and would recommend.

Excellent service from a friendly, informative, helpful team.

great service, excellent communication, made it feel very personal with updates
highly recommend
thank you to James in Coventry for the experience!