Sytner Group - Sytner Coventry MINI Reviews 

Absolutely great customer service from Sam, Jessica and Kate - I am in love with my new Cooper S and over the moon with how quick it came! Really listened to us and was flexible with what we wanted. Good coffee machine too which makes it even more worth it :)

Brilliant service from the team at Sytner Mini Coventry - right through from going over my options to ordering and then collecting my new mini the customer service was exceptional - finance staff were non pressurising and were able to outline options clearly and the sales team - Chris and Cheryl were fabulous - friendly approachable and gave me regular updates throughout - Cheryl particularly very bubbly and full of energy and both of them very professional and clearly experienced - I have been using the same dealership over the past 10 years and the service I have received in this time from sales finance and the service team has always been 5 star however somehow they keep getting better - thank you Chris and Cheryl xx

From our first enquiry we dealt with Harry Balderson he dealt with us very professionally and sent us a walk through video of the car we were interested in.
We visited the Coventry Mini dealership where we met Harry and he continued to be very professional at all times , the process was very smooth and we were very satisfied with his service.

Found a stock new Mini Countryman available now. Prompt call back. Was dealing primarily with Omari who gave excellent customer service. He called regularly to update on situation, what was needed, and handover of vehicle on the day.
No problems - bought and drove home all in less than a week!

Great service from Sam G, real pleasure to be his customer. I can honestly say he's the nicest personal car shopper I've ever met 🙂

Buying a new mini.
I went in to Mini Sytner having booked a test drive. The process was made very easy and enjoyable and encouraged me to look at buying a new car. The sales team, advisers and managers were helpful and enthusiastic and made me feel very positive, going the extra mile to find suitable cars. They were very supportive and informative throughout, always available but not overly ‘pushy’
I traded in a car and felt I got a reasonable deal
The follow up support has also been brilliant. I would definitely recommend Sytner mini Coventry

I was extremely impressed with the sales executive ( Harry Balderson) that sold us the mini John Cooper Works last week.

Harry was truly professional and welcoming. He gave us great advice as we were looking at different models and my son is very pleased with the choice of car, that Harry helped achieve.

Thank you Harry

Great service and communication from start to finish for the whole process of buying a new car. It's the second car bought from Sytner Mini and I wouldn't hesitate to recommend them, Omari and the team did a great job.

Very friendly and easy to deal with.

Staff really friendly and exceptionally helpful

Second mini from mini sytner Coventry, excellent customer service from Omari, Ellie and Jake. Would definitely recommend. Fabulous car, well presented and feel valued as a customer.

From finding the car online on the Sunday to taking delivery of it on the Friday, including a part exchange, was all surprisingly easy. The sales team at Mini were excellent; answering questions promptly and communicating information clearly.

Excellent customer service, attention and professionalism from start to finish. Thank you Michelle for making my mini journey easy and stressless.

Very friendly staff and excellent service

Explained everything to me.no pressure at all

I just wanted to say that I was really taken aback by the level of service I had when I got my car for Mini Coventry
Matt Hood dealt with me from my initial enquiry and was really helpful when it came down to me making my final decision
We drove from London to pick up the car and everyone in the showroom was friendly and helpful
then after I got the car Matt really helped me with sorting out final bits and sent me across helpful videos.
In short I think the team at Coventry are nice and friendly and Matt was excellent I would not hesitate to recommend him to any of my friends looking to purchase a mini . Thanks Matt

Such a fantastic experience and so easy to change and upgrade my car. Didn’t even have to go into the showroom which was brilliant. Highly recommend this dealership.

Excellent service yet again from the team at Sytner Mini Coventry. A special thank you to Chris and Alana.

James Mcnulty is excellent this is the 2nd vehicle we have had from him and will be staying with James for our next vehicle
There is never any pressure when dealing with him.