Sytner Group - Sytner Coventry MINI Reviews 

Friendly and efficient service, would certainly recommend.

Received excellent service from Harry Balderson

A very smooth and efficient purchase. Friendly and professional staff and a great range of vehicles readily available.

Professional, helpful and friendly service. Omari Brown was very attentive and good at giving updates on delivery.

excellent service and good knowledge of range. James was really helpful and kept me updated all the time

Omari Brown my sales consultant was exceptional in finding me the right Mini. After a number of false starts on ones I showed interested in, we found exactly the right vehicle on the showroom forecourt rather than from other sites. Test drove on the Saturday and picked it up on the Monday. Had the car for a week and am due to go tomorrow to have my private number plate fitted. Provided that goes OK, I am very pleased with the attention of Sytner Coventry.

Omari was extremely helpful and kept me well informed of the progress of my order.

Alana was engaging, helpful and very efficient and effective in selling me a car. Highly recommended.

Chris provided an outstanding customer service, not with standing the fast ball of me turning up 1 hour earlier than planned. Would fully recommend Chris for his help with my purchase of a mini.

Thank you to Sytner Mini, Coventry for helping to finalise our car purchase. Everyone went the extra mile to get the deal done on a busy Friday afternoon and in particular Omari. His helpfulness, professionalism and friendly manner were very much appreciated.

Really great service once Chris took over the sale of my mini. He answered messages quickly and with helpful detail and went above and beyond to advice and guide me throughout. Also he has an excellent extremely friendly and personable manner which enhanced the whole experience and added to the excitement of getting my new car. He restored my faith in mini and I would recommend to all. Delighted customer

All very good, very easy to deal with.

Great service and communications provided by Sam @ Mini Coventry for JCW used car purchase along with part exchange. Fair p/ex value offered. Highly recommended dealership with great customer service.

Experience in the dealership was excellent. There was one issues which delayed collection due to an issue with ownership being transferred from Mini to the dealership, however I was kept informed throughout and it was resolved quickly.

Experience whilst on site was Excellent, Harry was well informed, knowledgeable and able to find me a vehicle that suited exactly what I wanted. Couldn’t have asked for any more.

Best experience ever buying a car! Thank you.

Excellent service in every respect. Alana was helpful, reliable, extremely patient and never a pushy ' sales person'. A pleasure to work with. Steve, her Manager excellent too and we loved his sense of humour. Will certainly recommend.

Comminication could of been better. Was told to pick car up at 11.00 and called when en route ( 15 miles away ) to say it hasnt been charged up and can we make it later in the afternoon. Sales guy was great and very appologetic. Planned to day day to pick up wifes car with excitement which turned into a waste of a day hanging around until it was ready to pick up. So not a good start as the experience when ordering ( August 2021 ) was really professional and detailed. Rushed handover as had other clients to deal with.

Fantastic service as always from the whole team James McNulty Jessica Delaney Steven Palmer
Would give 5 stars plus plus plus
Thank you guys

After an initial online enquiry, we were contacted by Sales Executive Sam Greenbank at Sytner Coventry. He was able to tell us about a limited edition Countryman which he felt we might be interested in. He kindly sent a walk through video of the vehicle, in which he gave every little detail about the vehicle which you could hope for. Despite being a little apprehensive about the purchase, having not physically seen the vehicle, Sam’s description and knowledge of the vehicles attributes, meant we were sold on it. The purchase, from beginning to the delivery, was fully completed, including transferring the vehicle into our name and the receipt of the V5 by ourselves, in six days! Sam was completely on the ball with everything and his communication skills were brilliant, keeping us in the loop throughout the whole process. Despite a couple of minor hiccups since delivery, Sam has dealt with these without any problem and along with his Brand Manager Jess, have made our experience with Sytner Coventry an extremely good one.