An absolutely amazing experience from top to bottom. Purchasing a car can sometimes be stressful, but Dan Bushby made the entire process seamless, going above and beyond at every step. Sharing the day... See more
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See what reviewers are saying
I recently sold my Mini JCW to Chris Buss of Sytner group, a car I also bought from Sytner 2 years ago. The process was very smooth, Chris kept me up to date throughout the sale, arrange collection o... See more
Sold my X3 M40i to James Courtney. He offered me a great price, better than other dealers offered for trade in. James was professional and throughly nice to deal with throughout - great experience
Awful dealership, lies and miss selling of a vehicle i purchased for my parents. Tim bush and his manager Narsim were not honest, emailed me several times acknowledging their mistake and nothing was d... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
575-647 London Rd, HP11 1EZ, High Wycombe, United Kingdom
- 01494 455100
4.6
Excellent
874 reviews
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Great service
Having had a problem with my car for a while - which two other dealerships had washed their hands off - the problem was found and solved by Sytner High Wycombe.
April 17, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Dear Jonathan, thank you very much for your kind words. We are delighted to hear that our team at Sytner High Wycombe was able to identify and resolve the issue with your car when others could not. It is always our aim to provide thorough and reliable service, and your feedback is greatly appreciated. We hope you continue to enjoy driving your BMW and look forward to welcoming you back in the future. Best wishes from all of us.
⁰Fast and efficient servic
⁰Fast and efficient servic. Oil sand micro filter with general inspection.
April 16, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Dear Michael, Thank you very much for your kind words. We are delighted to hear that you found our service fast and efficient. It’s great to know that the oil and micro filter change, along with the general inspection, met your expectations. Your feedback is truly appreciated and motivates our team to maintain high standards. We look forward to welcoming you back to Sytner High Wycombe BMW in the future. Best regards, The Sytner High Wycombe BMW Team
Best BMW dealer for miles
Well looked after by Ellie, kept me up to date with progress etc.
April 15, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Dear Kyte Peter, Thank you very much for your kind words. We are delighted to hear that Ellie looked after you so well and kept you informed throughout the process. Providing excellent customer service and clear communication is very important to us, and it’s wonderful to know this was reflected in your experience. We truly appreciate you taking the time to share your feedback and look forward to welcoming you back to Sytner High Wycombe BMW in the future. Best wishes, The Sytner High Wycombe BMW Team
The company was very helpful in trying…
The company was very helpful in trying to find the fault with my vehicle and also to me.
April 13, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Thank you very much for your kind words. We are delighted to hear that our team at Sytner High Wycombe BMW was helpful in identifying the fault with your vehicle and in assisting you personally. Providing excellent customer service and ensuring our customers feel supported is very important to us. Your feedback is greatly appreciated and motivates us to continue delivering the best possible experience. We look forward to welcoming you back in the future. Thank you once again for your positive review.
Chris was a great help and got me in my…
Chris was a great help and got me in my new car!
September 21, 2025
Reply from Sytner Group - Sytner High Wycombe BMW
Thank you so much for your kind words, Jack. We’re delighted to hear that Chris was able to assist you in getting your new car. It’s always our aim to provide a smooth and enjoyable experience for all our customers. Your feedback means a great deal to the entire team here at Sytner High Wycombe BMW. We hope you continue to enjoy your new vehicle and look forward to welcoming you back in the future. Safe driving!
Excellent service as always
Excellent service as always. My service was completed in an excellent time and it is always a pleasure to sit in your lounge area with a coffee.
April 8, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Dear Paula, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that your service was completed promptly and that you enjoy spending time in our lounge with a coffee. It is always our aim to provide excellent service in a comfortable environment, and your feedback is truly appreciated. We look forward to welcoming you back to Sytner High Wycombe BMW in the future. Best regards, The Sytner High Wycombe BMW Team
Over the years I have used many BMW…
Over the years I have used many BMW garages, but Sytner Group was exceptional, big shoutout to Catherine, just brilliant individual with clear communication and guidance. Thank you Catherine.
April 8, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Dear Bharat, thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Catherine provided you with clear communication and excellent guidance throughout your visit. It is always our aim to offer exceptional service, and your feedback truly means a lot to the team. We look forward to welcoming you back to Sytner High Wycombe BMW in the future. Thanks once again for your wonderful review.
Body Shop service
My car needed significant repairs following a incident.
Once the vehicle had arrived at Sytner High Wycombe, my point of contact was Jack, who is part of the Body Shop team.
He was extremely helpful. He explained all processes and time lines to me, and brought a courtesy car to my home address.
These small acts make a stressful and inconvenient event so much easier to navigate.
Furthermore, he made contact with me to keep me updated on the progress of the repairs.
Jack's work ethic is something that would encourage anyone to deal with this garage.
March 31, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Dear Elaine, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Jack and the Body Shop team were able to support you so effectively during what must have been a difficult time. It’s wonderful to know that the courtesy car and regular updates helped to ease the inconvenience. Your feedback is greatly appreciated and serves as a fantastic encouragement to the whole team. We look forward to assisting you again in the future.
Always a fantastic experience
All of the team were super helpful and very friendly.
It’s always a great experience coming in there and always far too tempting seeing all of the beautiful MINIs
March 27, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Dear Nicole, Thank you ever so much for your kind words. We’re delighted to hear that our team made your visits enjoyable and that you find the experience at Sytner High Wycombe so welcoming. It’s wonderful to know that the beautiful MINIs caught your eye – they are certainly hard to resist! Your feedback truly means a lot to us, and we look forward to welcoming you back again soon for another great experience. Best wishes, The Sytner High Wycombe BMW Team
Good communication
Good comms with my representative. Excellent video footage explaining what was being done and where there were issues. As it happens I didn't need the car but it had to be kept for 2 extra days due to lack of parts. Interior had not been cleaned which was disappointing. Same happened on car's last visit in fact. Overall very good.
March 25, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Dear Tim, thank you for your detailed feedback. We’re pleased to hear you appreciated the clear communication and video updates from your representative. However, we apologise for the delay caused by parts availability and the disappointment regarding the interior cleanliness on both visits. Your comments are valuable to us, and we’re glad overall you found the service very good. We hope to continue providing a positive experience in the future. Kind regards from the Sytner High Wycombe BMW team.
Great service
Great service! Lovely staff members and communication was great
March 25, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our service excellent and appreciated the communication from our team. It is always our aim to provide a welcoming and professional experience for all our customers. Your recognition of our staff means a great deal to us. We truly value your support and look forward to assisting you again in the future. Thanks once again for choosing Sytner High Wycombe BMW.
Neil was fantastic
Neil was fantastic. Kept me well informed, great technical knowledge and a brilliant personality.
March 18, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Thank you very much for your kind words and positive feedback. We are delighted to hear that Neil provided you with excellent service, keeping you well informed throughout and demonstrating great technical knowledge. It’s wonderful to know that his brilliant personality made your experience even better. Your support means a great deal to us, and we truly appreciate you taking the time to share your thoughts. We look forward to welcoming you back to Sytner High Wycombe BMW in the future.
Polite and patient service
Polite and patient service. Clear communication
March 17, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Dear Adam, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner High Wycombe BMW. We are delighted to hear that you found our service polite and patient, and that our communication was clear throughout. It is always our aim to provide a welcoming and transparent experience for all our customers. Your positive feedback is greatly appreciated and motivates us to maintain these high standards. We look forward to welcoming you back in the future. Best regards, The Sytner High Wycombe BMW Team
Car went in for an MOT at 8.30am and it…
Car went in for an MOT at 8.30am and it was all done a couple of hours later with the added bonus of a complimentary valet.
March 18, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Dear K.O., Thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that your MOT was completed promptly and that you appreciated the complimentary valet. It’s always our aim to provide a seamless and enjoyable service for our customers. Your positive feedback is greatly valued and encourages us to maintain the highest standards. We look forward to welcoming you back to Sytner High Wycombe BMW in the future. Best regards, The Sytner High Wycombe BMW Team
Katherine was very helpful
Katherine was very helpful. Fully explained everything regarding the repair and kept us updated regarding the progress
March 12, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Thank you very much for your kind words, Pom. We are delighted to hear that Katherine was able to assist you so effectively and kept you well informed throughout the repair process. It is always our aim to provide clear explanations and regular updates to ensure our customers feel confident and supported. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the team. We look forward to welcoming you back to Sytner High Wycombe BMW in the future.
Comfortable wait, efficient service
Comfortable wait while an efficient service was carried out on my X5. The service team kept me well-informed throughout and clearly explained some optional items that I could have accepted.
March 12, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Dear Steve, Thank you very much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that you found the wait comfortable and that our service team kept you well-informed throughout. It’s great to know that the explanations regarding optional items were clear and helpful. We truly appreciate your feedback and look forward to welcoming you back to Sytner High Wycombe BMW in the future. Best regards, The Sytner High Wycombe BMW Team
Very friendly and attentive service…
Very friendly and attentive service from Pere and the team. Good communications throughout and no surprises.
Recall items were fixed FoC without me having to ask
March 9, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Dear Damian, Thank you very much for your kind words and for taking the time to share your experience with Per and the team at Sytner High Wycombe BMW. We are delighted to hear that you found the service friendly and attentive, with clear communication throughout. It’s great to know that the recall items were addressed promptly and without any inconvenience to you. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, The Sytner High Wycombe BMW Team
X1 BMW purchase
Just bought my X1 from Sytner High wycombe.
Khadija went above and beyond and made the whole experience smooth and positive, she made sure i was kept posted and delivery was on time and all the paper work was done before hand. Very happy with the service I received, definitely will go back.
March 8, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Thank you very much for your kind words, Farhan. We’re delighted to hear that Khadija provided such a smooth and positive experience throughout your purchase of the X1. It’s wonderful to know that you felt well informed and that everything was organised efficiently. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Sytner High Wycombe in the future. Enjoy your new car!
Great experience with Sytner High…
Great experience with Sytner High Wycombe. My car is just out of warranty and needed a replacement parking sensor. Sytner managed to negotiate a good will gesture with BMW and the sensor was replaced free of charge. At the same time I had a small service and felt the price was very competitive. Communication was always good and in particular Navasha was amazing. Friendly, knowledgeable and very efficient. My car was valeted to a very high standard and I am very grateful and appreciative of the service they provided me.
March 4, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Nikki, thank you for taking the time to leave this review and it was great to hear Navasha looked after you so well. Regards Sytner High Wycombe
All Service Staff Professional and…
All Service Staff Professional and Customer Focused.Engineers kept me informed of progress.
Reception Staff Excellent . A very impressive Team throughout .
March 5, 2026
Unprompted review
Reply from Sytner Group - Sytner High Wycombe BMW
Dear Keith, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that our service and reception teams provided professional and customer-focused care throughout your visit. It is wonderful to know that our engineers kept you well informed during the process. Your positive feedback is greatly appreciated and serves as a fantastic encouragement to the entire team at Sytner High Wycombe BMW. Kind regards, The Sytner High Wycombe BMW Team
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