When I booked in with the service department, I was told to arrive at 7.30am to ensure my car was one of the first to be dealt with. I only needed an MOT and washer repair. I waited in the reception a... See more
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Paul was kind, helpful and informative throughout our purchasing experience. Despite going to look at another car originally, Paul helped us to consider and look at other options which led us to takin... See more
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Even though we live near London, we travelled up to Sytner Sheffield Mini as they had found the ideal car for us. Russell Watts the Mini sales executive organised everything over the phone and tu... See more
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Great service from my initial telephone enquiry to picking up the car! All paperwork dealt with efficiently by Paul Cannon during the week before collection, with the car being ready and looking lik... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Brightside Way, S9 2RQ, Sheffield, United Kingdom
- 0114 256 5901
4.5
Excellent
498 reviews
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Reply from Sytner Group - Sytner Sheffield MINI
Thank you for super review Rebecca. We are delighted to hear that you had an excellent experience with us here at Sytner Sheffield MINI. We strive to provide the best service and communication to all of our customers and it's great to hear that we have achieved this with you. Kindest regards, Ali Taylor
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for taking the time to leave us such a lovely review, Ella. We are delighted to hear that Fergus provided you with great service and that no ask was too big for him. It is always our goal to ensure that all of our customers receive the highest level of service and it is wonderful to hear that Fergus was able to meet your expectations. We hope that you will continue to choose Sytner Sheffield MINI for all of your motoring needs and we look forward to welcoming you back again soon. Kindest regards, Ali Taylor
Great service from my initial telephone…
Great service from my initial telephone enquiry to picking up the car!
All paperwork dealt with efficiently by Paul Cannon during the week before collection, with the car being ready and looking like new when we arrived! Handover completed in the showroom which was a real bonus on a cold day.
With our part exchange checked over whilst we waited this was a very straightforward and enjoyable purchase.
December 16, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, John. We are delighted to hear that you had a great experience with us here at Sytner Sheffield MINI. We strive to make the process of buying a car as easy and enjoyable as possible, and it's great to hear that Paul Cannon was able to make the paperwork process efficient and straightforward. We hope you enjoy your new car! Kindest regards, Ali Taylor
Fantastic service
Fantastic service. Our salesman Mathew was fantastic. He was very helpful and knowledgable. I am thrilled with my car, and would definitely recommend Sytner Sheffield.
December 26, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your fantastic review, Charlotte! We are delighted to hear that you had such a great experience with our salesman Mathew. We strive to provide the best service possible and it's great to hear that we achieved this for you. We are thrilled that you are so happy with your car and we hope you enjoy it for many years to come. We appreciate your recommendation and look forward to seeing you again soon. Thank you for choosing Sytner Sheffield MINI. Kind regards Nigel Marsh MD Sytner Sheffield
The sales representative responds fast…
The sales representative responds fast with good follow-up. They are able to answer my enquiry timely. Good choice for our car purchase!
December 19, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your 5 star review of Sytner Sheffield MINI. We are delighted to hear that our sales representative was able to respond quickly and answer your enquiry in a timely manner. We strive to provide the best customer service and are pleased that you found our team helpful in your car purchase. We hope you enjoy your new car! Kindest regards, Ali Taylor
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your kind review, David. We are delighted to hear that you had a positive experience with our staff at Sytner Sheffield MINI. We hope to see you again soon and have a fabulous Christmas and New Year. Kindest regards, Ali Taylor
Fantastic experience all round.
December 18, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your fantastic review of Sytner Sheffield MINI. We are delighted to hear that you had a great experience with us. Kindest regards, Ali Taylor
mini convertible
first class service from a very nice young man called Paul very helpful and great knowledge love my mini thank you regards mrs clare
December 13, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Mrs Clare. We are delighted to hear that you had a great experience with Paul and that you love your new MINI. At Sytner Sheffield MINI, we strive to provide the best customer service and we are glad that Paul was able to meet your expectations. We hope you enjoy your new car and we look forward to seeing you again soon. Kind regard Nigel Marsh MD Sytner Sheffield
Easy and straightforward process
Easy and straightforward process
Salesman was helpful and explained everything
Picking up my new car was a great experience
December 7, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your 5 star review, Jo! We are delighted to hear that you had a great experience when picking up your new car. It is always our goal to make the process as easy and straightforward as possible, and we are glad that you found this to be the case. We also appreciate your feedback on our salesman, who we are sure will be pleased to hear that you found him helpful and that he explained everything clearly. We hope you enjoy your new car and look forward to seeing you again soon. Kindest regards, Ali Taylor - Sytner Sheffield
Great service
Great service, I am loving my new car! Thank you to my sales exec Paul.
December 1, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Tiffany-Jade Adele! We are delighted to hear that you are enjoying your new car and that you had a great experience with our sales executive Paul. At Sytner Sheffield MINI, it is always our aim to provide the best customer service and we are glad that we have achieved this with you. We hope you continue to enjoy your car and we look forward to seeing you again soon. Kindest regards, Ali Taylor - Sytner Sheffield
Excellent service for our new mobility…
Excellent service for our new mobility mini cooper, Russell was very helpful, highly recommend and won't be going anywhere else, thankyou Sytner
November 30, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Janet. We are delighted to hear that Russell was able to provide you with excellent service for your new MINI. We are glad that you would highly recommend us and won't be going anywhere else. We appreciate your loyalty and thank you for choosing Sytner Sheffield MINI. We hope you enjoy your new car and wish you all the best. Kindest regards, Ali Taylor
Warm welcome ,helpful and professional…
Warm welcome ,helpful and professional keen to fulfil our requests
November 13, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Roger! We are delighted to hear that you had a warm welcome and that our team was helpful and professional. We strive to ensure that all of our customers have the best experience possible and we are glad that we were able to fulfil your requests. We hope to see you again soon at Sytner Sheffield MINI! Kindest regards, Ali Taylor
Mini Purchase
Once again the service was excellent from first viewing to purchasing thanks to all staff especially Oliver who dealt with me thri
November 27, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Mrs Else. We are delighted to hear that you had a great experience with us here at Sytner Sheffield MINI. We are especially pleased to hear that Oliver was able to provide you with the excellent service you deserved. We strive to ensure that all of our customers have a positive experience when they visit us and it is great to hear that we have achieved this. We look forward to seeing you again soon. Kindest regards, Ali Taylor.
Great Customer Service
Excellent advice and support from Mathew Watkin. Mathew responded promptly to all my questions and could not have been more helpful. Even on his days off when I really did not expect a response he would get back to me immediately. Many thanks Mathew great customer service 👏 😀
November 26, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Karen. We are delighted to hear that Mathew provided you with excellent advice and support. We strive to ensure that all our customers receive the highest level of customer service and it is great to hear that Mathew went above and beyond to ensure you were satisfied. We are proud to have him as part of our team and we are sure he will continue to provide the same level of service to all our customers. Thank you again for your review. Kindest regards, Ali Taylor - Sytner Sheffield
I cant thank Oliver lynam enough for…
I cant thank Oliver lynam enough for the support he has given us towards our new car. He went up and beyond for us for it to run smoothly. He kept us up to date with the delivery of the car and answered any queries we had.
November 21, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Karen. It's just lovely to hear that Oliver was able to provide you with the support you needed to make your car purchase run smoothly. We are proud to have such a dedicated team member here and we are pleased that he was able to keep you informed throughout the process. We hope you are enjoying your new car and we look forward to seeing you again soon. Kindest regards, Ali Taylor - Sytner Sheffield
Purchase of mini cooper s. have purchased vehicles from you…
I have purchased vehicles from you before and in particular from Fregus. He has been outstanding his customer service is second to none. He has gone above and beyond to make my experience an exceptional one. I wi definitely recommend Sytner mini to family and friend's.
November 20, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Mr Flanagan. We are delighted to hear that Fergus has provided you with an exceptional experience. We strive to ensure that all of our customers receive the highest level of customer service and it is wonderful to hear that Fergus has gone above and beyond to make your experience a positive one. We are grateful for your recommendation and look forward to welcoming you back to Sytner MINI in the future. Kindest regards, Ali Taylor
Reply from Sytner Group - Sytner Sheffield MINI
Good Morning Steven, it's super to hear that you had a good experience with us here. We are especially pleased that you love the MINI Cooper SE. We strive to provide the best customer service and we are glad that we have achieved this with you. We hope to see you again soon and thank you for choosing Sytner Sheffield MINI. Kindest regards, Ali Taylor
Friendly & Professional Service
Easy to do business with.
Friendly and professional.
Kept us informed throughout the process
November 14, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your kind review, Mr Wardle. We are delighted to hear that you found it easy to do business with us and that our team were friendly and professional. We strive to ensure that our customers are kept informed throughout the process and we are pleased that we achieved this for you. We hope that you are enjoying your new MINI and that you will continue to choose Sytner Sheffield for all your MINI needs. Thank you again for your review. Kind regards Nigel Marsh MD Sytner Sheffield BMW MINI
New MiniWe had a great time choosing our new…
We had a great time choosing our new mini Harry spender we very patient and very informative He kept us in the loop at all the stages
November 7, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your kind words, Brian. We are delighted to hear that you had a great time choosing your new Mini with Harry. We strive to ensure that our customers have the best experience possible and it is wonderful to hear that Harry was patient and informative throughout the process. We are glad that you felt kept in the loop and we hope that you enjoy your new Mini for many years to come. Thank you for choosing Sytner Sheffield MINI. Kind regards Nigel Marsh MD Sytner Sheffield
Very relaxed atmosphere
Very relaxed atmosphere. No pressure to buy. Happy to answer any questions. Plenty of space to walk around and look at the cars. I was buying a new mini countryman and it was nice to see cars all a wide range of colours and specs. Fergus is down to earth and very approachable. I would definitely recommend sytner Sheffield mini.
November 6, 2023
Reply from Sytner Group - Sytner Sheffield MINI
Thank you for your 5 star review, Angela! We are delighted to hear that you had a great experience at Sytner Sheffield MINI. We strive to create a relaxed atmosphere and ensure that our customers feel comfortable and have all their questions answered. We are also pleased that you had the opportunity to view a wide range of cars in different colours and specs. We are glad that you found Fergus to be down to earth and approachable. We appreciate your recommendation and look forward to seeing you again soon. Kind Regards Nigel Marsh MD Sytner Sheffield
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