Drove my new MINI Cooper S away yesterday from Sytner MINI at Stevenage. The whole experience from my initial visit, then test drive and purchase, through to collection was faultless. I was mostly loo... See more
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Location
Switch locationArlington Business Park, Gunnels Wood Road, SG1 2BE Stevenage, Hertfordshire, GB
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Professional, accurate and timely service. In fact, they completed the repair ahead of the schedule having advised me to drop the car earlier in case they could fit the repair in sooner. It was extrem... See more
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Had such a great experience at Sytner Mini Stevenage! Shaun and Jay were both amazing — super helpful, friendly, and made choosing my new car really easy and enjoyable. Couldn’t recommend them enough,... See more
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The whole team at Stevenage were very helpful. Louis went above and beyond - he was new in post and I believe that we were his first customers. He was supported well by the other members of the... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Arlington Business Park, Gunnels Wood Road, SG1 2BE, Stevenage, Hertfordshire, United Kingdom
4.8
Excellent
103 reviews
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Super and efficient service with a smile.
Friendly and helpful young lady (Molly Parsons) no pressure. Pleasant and stressful test drive at a time and date convenient to me. Found me the exact MINI I wanted including the right colour. No rush. Great coffee and clear explanations re finance options. Competent and efficient process by lovely staff.
November 15, 2022
Reply from Sytner Group - Sytner Stevenage MINI
Hi Patricia, thank you for your 5* review - we really appreciate your support. We're so delighted to hear that Molly was able to help you and that you had a positive experience with her, we will make sure to pass your kind words on to her. Many thanks, Sytner Stevenage MINI
Great Experience
We recently bought an Electric Mini. We were looked after by Kate H, and she was amazing. She is extremely knowledgeable and really knows her cars, but unlike many car salespeople, she was never pushy. Mini Stevenage (Sytner Group), really looked after us and it was a great experience.
The only downside, and the reason they are 4 stars instead of 5 was because there was a long delay to our order due to parts issues. Not Stevenage Mini’s fault, but still frustrating.
Overall would highly recommend but make sure you ask for Kate!
November 9, 2022
Unprompted review
Reply from Sytner Group - Sytner Stevenage MINI
Good afternoon Susan, thank you for taking the time to leave a review. We are delighted to hear that you had a positive experience with Kate during your recent purchase, despite the longer lead times facing the industry. We will be sure to pass on your kind words. Many thanks, the team at Sytner Stevenage MINI.
Highly Recommended
The service we received from Nikki and George in our search for a Mini was exceptional. Nothing was too much trouble, and we would not hesitate to recommend them to anyone looking for a new or used Mini.
October 22, 2022
Unprompted review
Reply from Sytner Group - Sytner Stevenage MINI
Hi Ali, thank you for your positive 5* review. We're thrilled to hear George and Nikki were able to help you when purchasing your MINI and that they made it a smooth process for you. We will pass on your kind words to them both. Many thanks, Sytner Stevenage MINI
Great service
Absolute first class service from George Eales in sales. I was searching high and low for a specific car and George went out of his way to find it and then the service i received afterwards was excellent. The car has arrived exactly when he said it would. Thanks.
October 15, 2022
Unprompted review
Reply from Sytner Group - Sytner Stevenage MINI
Good afternoon Paul, thank you for taking the time to leave a 5* review. We are delighted to read that you had a positive experience with George during your recent purchase. We will be sure to pass your kind words on. Many thanks, the team at Sytner Stevenage MINI
Enthusiastic and Professional
Car arrived ahead of schedule the whole team were professional and Matt Wren in particular was very helpful with his enthusiasm and knowledge of the Electric Mini.
October 3, 2022
Reply from Sytner Group - Sytner Stevenage MINI
Hi Mike, thank you for your 5* review - we really appreciate your support. We're so pleased to hear that you had a positive experience with Matt and the team, we will make sure to pass your kind words on. Many thanks, Sytner Stevenage MINI
The service I received from Synter Stevenage Mini.
The service I received from, both, George and Molly from Sales was amazing. They ensured I had a sound, comprehensive knowledge of the car to enable me to drive my new car away confidently. I was contacted, again, with a follow up call to see how I was getting on and reassured that should I have any questions at a later date, not to hesitate to contact them. I’m so pleased I chose to buy my new, car from Mini, Synter, Stevenage.
September 14, 2022
Reply from Sytner Group - Sytner Stevenage MINI
Hi Loretta, thank you for your 5* review - we really appreciate your support. We're so happy to hear that you had an enjoyable experience with George and Molly and that they were able to offer you helpful advice, we will make sure to pass your kind words on. Many thanks, Sytner Stevenage MINI
Impeccable Service
Kate was a pleasure. Going 110% to ensure I felt comfortable driving away in my new Mini.
September 14, 2022
Reply from Sytner Group - Sytner Stevenage MINI
Hi Carole, thank you for your 5* review - we really appreciate your support. We're so happy to hear that you had an enjoyable experience with Kate and she was able to offer you help, we will make sure to pass your kind words on. Many thanks, Sytner Stevenage MINI
Highly recommended
Fantastic experience at Stevenage Mini from start to finish. Always professional. Thanks George for your help and knowledge.
September 10, 2022
Reply from Sytner Group - Sytner Stevenage MINI
Hi Andy, thank you for your 5* review - we really appreciate your support. We're so pleased to hear that you had a positive experience with George and we will pass on your kind words. Many thanks, Sytner Stevenage MINI
New Car Collection
Scott was very helpful throughout the order process and collection.
September 8, 2022
Reply from Sytner Group - Sytner Stevenage MINI
Hi Mrs Simmonds, thank you for your 5* review - we really appreciate your support. We're so pleased to hear that Scott was able to help you and we will make sure to pass on your kind comments. Many thanks, Sytner Stevenage MINI
Such a wonderful experience it was to…
Such a wonderful experience it was to buy our Mini Countryman from Styner Stevenage.
The salesman Damien ,his sales techniques are par excellence,he wasn’t the slightest pushy and explained everything about our purchase throughly and professionally,and not forgetting Charlie ,so charming and amiable,he explained throughly everything we needed to know about the PCP financials .Styner are lucky to have employees as such ,rare nowadays ‼️
🙏
I would suggest to anyone to visit them with confidence knowing that you will end up with a wonderful sales experience and with a peaceful mind walk away with the car of your dreams .
All in all WELL DONE STYNER ‼️
September 11, 2022
Unprompted review
Reply from Sytner Group - Sytner Stevenage MINI
Hi Robert, thank you for your 5* review - we really appreciate your support. We’re thrilled to hear that you had enjoyable experience with Damien and Charlie, we will be sure to pass on your kind comments and look forward to welcoming you back. Many thanks, Sytner Stevenage MINI
Amazing staff
Amazing staff. Informative and helpful. The whole experience was very pleasant from start to finish. Thoroughly recommend.
August 26, 2022
Reply from Sytner Group - Sytner Stevenage MINI
Hi Helen, thank you for your 5* review - we really appreciate your support and we're so pleased to hear that you had a positive experience, we will make sure to pass on your kind words. Many thanks, Sytner Stevenage MINI
I have dealt with Sytner Stevenage for…
I have dealt with Sytner Stevenage for several years now. I have always received efficient and friendly service.
August 5, 2022
Reply from Sytner Group - Sytner Stevenage MINI
Hi Deborah, thank you for your 5* review - we really appreciate your support. Many thanks, Sytner Stevenage MINI
We dealt with Scott
We dealt with Scott, he was great throughout the initial visit all the way to purchase and collection. Our chosen car was at Sunnydale branch but we asked it to be transferred to Stevenage so we could deal with him.
August 4, 2022
Reply from Sytner Group - Sytner Stevenage MINI
Hi Paul, thank you for your 5* review - we really appreciate your support. We're so pleased to hear that Scott was able to help you and that you had a positive experience with him, we will make sure to pass on your kind comments. Many thanks, Sytner Stevenage MINI
Reply from Sytner Group - Sytner Stevenage MINI
Hi there, thank you for your 5* review - we really appreciate your support. We're so pleased to hear that you had a positive experience within our showroom, we look forward to welcoming you back. Many thanks, Sytner Stevenage MINI
Good experience from start to finish
Good experience from start to finish, all very easy. Scott the salesperson who helped me was excellent, really knowledgeable about the car and a pleasure to deal with
July 9, 2022
Reply from Sytner Group - Sytner Stevenage MINI
Hi Mrs Doe, thank you for your 5* review - we really appreciate your support. We're so pleased to hear that Scott was able to help you and we pass on your kind comments. Many thanks, Sytner Stevenage MINI
I always liaise with Laura Marshall
I always liaise with Laura Marshall. Laura is efficient, has a good customer relationship manner, is helpful and a great ambassador for Sytner and BMW Mini. Well done Laura and I’m loving my new car.
June 25, 2022
Reply from Sytner Group - Sytner Stevenage MINI
Hi Dr AB, thank you for your 5* review - we really appreciate your support. We're thrilled to hear that you had a positive experience with Laura and that your are enjoying your new MINI, we will make sure to pass your kind words on. Many thanks, Sytner Stevenage MINI
Friendly and comfortable showroom which…
Friendly and comfortable showroom which is kept very clean. Ordered a car and received it well before estimated delivery with good level of communication and updates.
Staff are happy, helpful and approachable.
June 21, 2022
Reply from Sytner Group - Sytner Stevenage MINI
Hi there, thank you for your 5* review - we really appreciate your support. We're so pleased to hear that you had a positive experience with the team and we will make sure to pass your kind words on. Many thanks, Sytner Stevenage MINI
Very friendly and professional help
Very friendly and professional help. Laura was exceptionally welcoming and knowledgeable.
June 17, 2022
Reply from Sytner Group - Sytner Stevenage MINI
Hi Graham, thank you for your 5* review - we really appreciate your support. We're so pleased to hear that you had a positive experience with Laura and we will pass on your kind comments. Many thanks, Sytner Stevenage MINI
Really great service
Really great service, Laura was my sales representative and great communication and very helpful
June 16, 2022
Reply from Sytner Group - Sytner Stevenage MINI
Hi Lorraine, thank you for your 5* review - we really appreciate your support. We're so pleased to hear that Laura was able to help you and we will make sure to pass your kind words on. Many thanks, Sytner Stevenage MINI
Reply from Sytner Group - Sytner Stevenage MINI
Hi G Winstanley, thank you for your 5* review about Scott - we really appreciate your support and we will be sure to pass on your kind words. Many thanks, Sytner Stevenage MINI
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