Great communication. I loved being able to ask for updates on my car through WhatsApp. The health check video sent through was informative and the man who performed it was pleasant and knowledgeable.... See more
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The entire process of buying our new Mini from Sytner Tamworth couldn't have been better. From the moment we walked in to picking the car up it was a breath of fresh air compared to other Manufacture... See more
Company replied
Hayden greeted us on our arrival at Sytner Tamworth and we couldn’t be more pleased. He was informative and friendly, advising but not pushy. It was only as the process progressed we realised we were... See more
Company replied
Initially we were looking at newish second-hand Minis leading us to enquire at Tamworth (we live in Leicestershire). Persuaded to look at prices of new Minis we decided we would buy a yet to be built... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Kinson Drive, B78 3JH, Tamworth, United Kingdom
- 01827 309001
4.8
Excellent
582 reviews
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Polite and very informative by your…
Polite and very informative by your sales representative
January 5, 2024
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mrs Sansom. We are delighted to hear that you had a positive experience with our sales representative at Sytner Tamworth MINI. We strive to ensure that all of our customers receive the highest level of service and it is great to hear that this was the case for you. We hope that you are enjoying your new MINI and that you will continue to have a great experience with us in the future. Thank you again for your review.
From the initial phone enquiry
From the initial phone enquiry, which was followed by a video which then led to the visit, Amie was great. Professional, polite and not pushy. The car was as expected and the part exchange price given was as expected.
January 5, 2024
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mrs Johnson. We are delighted to hear that you had a great experience with Amie and that the car was as expected. We strive to provide the best customer service and we are glad that we could meet your expectations. We value your feedback and we hope to see you again soon at Sytner Tamworth MINI.
Crise Wheeler was very helpful when I…
Crise Wheeler was very helpful when I needed it when buying my latest mini.The hole process was a very good exsperance .
December 29, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Paul! We are delighted to hear that you had a great experience with Chris Wheeler when buying your latest MINI. At Sytner Tamworth MINI, we strive to provide the best customer service and ensure that our customers have a pleasant and enjoyable experience. We are glad that we were able to meet your expectations and that you are happy with your purchase. We look forward to seeing you again soon!
Would definitely recommend
December 23, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your 5 star review, Linda! We are delighted to hear that you had a great experience with us at Sytner Tamworth MINI. We strive to provide the best customer service and we are glad that you were satisfied with the service you received. We hope to see you again soon and we would be more than happy to help you with any of your future MINI needs. Thank you for your recommendation and for taking the time to share your experience with us.
Amazing staff
Amazing staff, brilliant service and a fantastic WOW experience picking up my new mini…🥰
December 22, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you so much for your kind words, Mrs Potts! We are delighted to hear that you had a great experience with us here at Sytner Tamworth MINI. Our team works hard to ensure that all of our customers have a positive and memorable experience when they visit us. We are so pleased that you were able to take away a fantastic WOW experience when you picked up your new MINI. We look forward to seeing you again soon!
Better deal at Tamworth than local Mini dealer
Initially we were looking at newish second-hand Minis leading us to enquire at Tamworth (we live in Leicestershire). Persuaded to look at prices of new Minis we decided we would buy a yet to be built 3-door. Sytner Tamworth provided a better deal compared with our nearest Mini franchise and made it easy to buy (including free delivery to South East Leicestershire). The Mini was also delivered several months earlier than our more local Mini dealer could guarantee.
All very efficient, clear communication and we are delighted with the new car.
December 21, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your 5 star review, Steve! We are delighted to hear that you had a great experience with Sytner Tamworth MINI. We strive to provide the best customer service and the best deals for our customers, and it's great to hear that we were able to do that for you. We are also glad that we were able to deliver your new car to you earlier than expected. We hope you continue to enjoy your new MINI and thank you for choosing Sytner Tamworth MINI.
Professional helpful welcoming staff
Professional helpful welcoming staff. The dealership is easy to get to and bright and modern in all respects.
December 14, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mr Gibson. We are delighted to hear that you had a positive experience at Sytner Tamworth MINI. Our team strives to provide the highest level of customer service and we are pleased that you found them to be professional, helpful and welcoming. We are also glad that you found our dealership to be easy to get to and modern in its design. We look forward to welcoming you back soon.
Total satisfaction from choosing my…
Total satisfaction from choosing my mini clubman right up until it was delivered to showroom. Would definitely recommend Sytner mini in Tamworth. Had a great experience!
December 11, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mrs Duffy. We are delighted to hear that you had a great experience with Sytner Tamworth MINI. We strive to provide the best customer service and ensure that our customers are satisfied with their purchase. We are glad that you were able to find the perfect MINI Clubman for you and that you were happy with the delivery process. We hope that you continue to enjoy your MINI and that you will recommend us to your friends and family. Thank you for choosing Sytner Tamworth MINI.
Replacing my Mini Paceman
Chris was very helpful and patient with me as I deliberated over replacing my existing Paceman and explained things very well.
November 30, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Miss Foster. We are delighted to hear that Chris was able to provide you with the help and guidance you needed when considering replacing your Paceman. We understand that making such a decision can be difficult and we are glad that Chris was able to explain things clearly and patiently. We hope that you are now enjoying your new MINI and that you will continue to have a great experience with Sytner Tamworth. Thank you for your review and for choosing us.
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your 5 star review, Colin! We are delighted to hear that you had a great experience with us here at Sytner Tamworth MINI. We are especially pleased to hear that you were impressed with Richard. We strive to provide the best customer service and it is great to hear that we have achieved this. We hope to see you again soon and thank you for your kind words.
Exceptional Service …
We have just collected our brand new mini from Tamworth Mini and would like to thank Nathan Lawrence yet again for his professional and exceptional service that he delivered.His honest and personal support during the purchase has been exceptional.Everything that we had hoped for has been ticked this is our second car we have had off Nathan and will definitely be buying again when this one is due changing.Once again Nathan thank you.
November 24, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Darren. We are delighted to hear that Nathan provided you with exceptional service and that you are happy with your new MINI. We are also pleased to hear that this is your second car purchased from Nathan and that you will be returning when it is time to change. We appreciate your loyalty and thank you for your continued support. We look forward to seeing you again soon.
Excellent service and communication…
Excellent service and communication throughout the process. big thankyou to Richard neal
November 18, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Marie. We are delighted to hear that you had an excellent experience with us here at Sytner Tamworth MINI. We strive to provide the best service and communication to all of our customers and it's great to hear that we achieved this for you. We would like to extend a big thank you to Richard Neal for his part in making your experience a positive one. We hope to see you again soon.
Friendly and efficient showroom
Friendly and efficient showroom, lovely staff, great coffee, Courtney was a delight to deal with
November 17, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Sandra. We are delighted to hear that you had a great experience at Sytner Tamworth MINI. Our team works hard to ensure that all of our customers have a pleasant and efficient experience when visiting us. We are especially pleased to hear that you enjoyed your time with Courtney. We strive to provide excellent customer service and it is great to hear that we have achieved this. We look forward to seeing you again soon.
Absolutely great service again…
Absolutely great service again from Nathan and the team. Car buying can be very stressful and they look after you through the whole process. Would not go anywhere else to purchase a mini thank you for looking after me again
November 10, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Karen. We are delighted to hear that you had a great experience with Nathan and the team at Sytner Tamworth MINI. We strive to make car buying as stress-free as possible and are glad that we could help you with your purchase. We appreciate your loyalty and look forward to seeing you again soon.
Professional and friendly staff
Professional and friendly staff, actually seem to care about their customers with good aftercare - would recommend.
November 11, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Donna. We are delighted to hear that you had a positive experience with our staff at Sytner Tamworth MINI. We strive to provide the best customer service and aftercare possible, and it is great to hear that you felt we achieved this. We are committed to ensuring that all our customers have a pleasant and enjoyable experience with us, and we are glad that you would recommend us. Thank you for your support.
Great dealership
Chris in sales kept me up to date with everything regarding my new car. Keeping in touch after delivery to make sure I'm happy
November 6, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Ian. We are delighted to hear that Chris kept you up to date with everything regarding your new car and that he followed up after delivery to make sure you were happy. At Sytner Tamworth MINI, we strive to provide the best customer service and we are glad that we have achieved this with you. We hope you enjoy your new car and we look forward to seeing you again soon.
How to buy a car!
A very relaxed and welcoming experience. Chris was very helpful and we are now the proud owners of a fantastic car which built to our exact specification.
October 23, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Nicholas. We are delighted to hear that you had a relaxed and welcoming experience with us here at Sytner Tamworth MINI. We are especially pleased that Chris was able to help you find the perfect car for you. We hope you enjoy your new car and that it serves you well. Thank you for choosing Sytner Tamworth MINI and we look forward to seeing you again soon.
Third mini from Sytner Mini Tamworth…
This is my third mini I’ve bought from Sytner Mini Tamworth; the customer service I’ve received before, during and after the process has always been spot on and the staff have always accommodated my wishes to the absolute best of their ability. Amie was a gem and kept me informed every step of the way- thank you! My new mini is just gorgeous!
October 25, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words! We are delighted to hear that you have had such a positive experience with us here at Sytner Tamworth MINI. We strive to provide the best customer service possible and are glad that Amie was able to meet your needs. We are so pleased that you are happy with your new MINI and we hope you enjoy it for many years to come. Thank you for choosing Sytner Tamworth MINI.
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Ms Hogan. We are delighted to hear that you had an excellent experience with us at Sytner Tamworth MINI. Our staff take great pride in providing a friendly and helpful service to all our customers, and we are pleased that you felt this during your visit. We hope to welcome you back soon.
The service is really 'on point' with…
The service is really 'on point' with every issue swiftly dealt with in utmost professional manner with customer satisfaction as your priority.
October 13, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Miss Mee. We are delighted to hear that you have had such a positive experience with us here at Sytner Tamworth MINI. We strive to ensure that our customers are always satisfied with the service they receive, and it is wonderful to hear that we have achieved this with you. We look forward to welcoming you back in the future and continuing to provide you with the highest level of service.
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