Great communication. I loved being able to ask for updates on my car through WhatsApp. The health check video sent through was informative and the man who performed it was pleasant and knowledgeable.... See more
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The entire process of buying our new Mini from Sytner Tamworth couldn't have been better. From the moment we walked in to picking the car up it was a breath of fresh air compared to other Manufacture... See more
Company replied
Hayden greeted us on our arrival at Sytner Tamworth and we couldn’t be more pleased. He was informative and friendly, advising but not pushy. It was only as the process progressed we realised we were... See more
Company replied
Initially we were looking at newish second-hand Minis leading us to enquire at Tamworth (we live in Leicestershire). Persuaded to look at prices of new Minis we decided we would buy a yet to be built... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Kinson Drive, B78 3JH, Tamworth, United Kingdom
- 01827 309001
4.8
Excellent
582 reviews
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Courtney- MINI Tamworth
Although my car was delayed, Courtney was extremely helpful and her communication was excellent.
October 10, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Miss McMullen. We are delighted to hear that Courtney was able to provide you with excellent communication and assistance. At Sytner Tamworth MINI, we strive to provide the highest level of customer service and we are sorry that your car was delayed. We hope that you are now enjoying your new car and we look forward to seeing you again soon.
Excellent service
October 7, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Edna. We are delighted to hear that you had an excellent experience with us at Sytner Tamworth MINI. Our team strives to provide the highest level of customer service and we are pleased that you felt this was achieved. We hope that you will continue to enjoy your MINI and that you will come back to us for any future servicing or maintenance needs. Thank you again for your review and for choosing Sytner Tamworth MINI.
New Customer
I would just like to thank Alice for her help and assistance in guiding us most professionally during the process of purchasing our first Mini Countryman.
It was a pleasure doing business with the Sytner team at Tamworth and we are looking forward to taking delivery of our new car in a few weeks time.
Many thanks again.
October 5, 2023
Unprompted review
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Colin. We are delighted to hear that you had a pleasant experience with us at Sytner Tamworth MINI. We are proud to have Alice as part of our team and we are glad that she was able to guide you through the process of purchasing your first MINI Countryman. We look forward to seeing you soon when you come to collect your new car. Thank you for choosing Sytner Tamworth MINI and we hope you enjoy your new car.
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Christine. We are delighted to hear that you had a positive experience with us at Sytner Tamworth MINI. Our team is committed to providing excellent customer service and we are pleased that you found them to be helpful and friendly. We strive to ensure that all of our customers have a great experience with us and we are glad that we were able to meet your expectations. We look forward to seeing you again soon.
Returning mini lover
This is my 4th mini through Motsbility and my experience with the staff at Sytner Mini has been faultless.
Everyone made me feel like a member of the mini 'Family' from the time of the first phone call through the selection to the final collection of my treasured car.
I was made to feel the most important person through every step.
October 2, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Carol. We are delighted to hear that you had such a positive experience with us here at Sytner Tamworth MINI. We strive to make every customer feel like part of the MINI family and it's wonderful to hear that we achieved this with you. We hope you enjoy your new car and we look forward to seeing you again soon.
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your 5 star review, Shifen! We are delighted to hear that you had a good experience with us at Sytner Tamworth MINI. Our team strives to provide the best service possible and we are glad that you found them to be helpful. We hope to see you again soon and that you continue to enjoy your MINI. Thank you for your support!
Very helpful staff able to talk me…
Very helpful staff able to talk me through everything, spent time explaining the controls
September 17, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your 5 star review, Mr Clayton. We are delighted to hear that our staff at Sytner Tamworth MINI were able to provide you with the help and guidance you needed. We understand that it can be daunting when you are unfamiliar with the controls of a new car, so we are pleased that our team took the time to explain everything to you. We strive to provide the best customer service possible and are glad that we were able to meet your expectations. Thank you for your kind words.
Excellent customer service
The entire process from choosing a new car, discussing options and day of collection was effortless and enjoyable. Courtney was brilliant every step of the way - very impressed!
September 15, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Ms Lohoar. We are delighted to hear that you had an enjoyable experience with us here at Sytner Tamworth MINI. We strive to ensure that our customers have the best possible experience when choosing their new car, and it is great to hear that Courtney was able to provide you with the excellent service that we strive for. We hope that you are enjoying your new car and we look forward to seeing you again soon.
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words about our customer service at Sytner Tamworth MINI. We strive to ensure that all of our customers have the best possible experience when visiting us and it's great to hear that we have achieved this for you. Our team are always on hand to answer any questions you may have and provide helpful advice. We look forward to seeing you again soon.
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Richard. We are delighted to hear that Courtney made your transaction swift and easy. At Sytner Tamworth MINI, we strive to provide the best customer service and ensure that our customers have a pleasant and stress-free experience. We are glad that Courtney was able to make your experience a positive one. We look forward to seeing you again soon. Thank you for choosing Sytner Tamworth MINI.
Friendly sales people and support team
Friendly sales people and support team, happy to answer all questions, welcoming to all of the family.
August 30, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Alison. We are delighted to hear that you and your family had a great experience with us here at Sytner Tamworth MINI. Our team is committed to providing the best customer service and we are glad that you felt welcomed and that all of your questions were answered. We look forward to seeing you again soon.
Everyone was most helpful from start to…
Everyone was most helpful from start to finish, in particular, our young salesman, Jewel Bhore who went out of his way to sort everything out for us.
August 27, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words about our team at Sytner Tamworth MINI. We are delighted to hear that you had a positive experience with us and that our young salesman, Jewel Bhore, was able to help you out. We strive to provide the best customer service possible and it is great to hear that we have achieved this. We hope to see you again soon and thank you for your continued support.
Recommended to friends 10/10!!
Hannah was great from the start, helping me find the vehicle with the spec i wanted, contact methods that works me around my schedule, patience of a saint with all my questions! This garage is an hour and 10 minutes from where i live and i have recommended them to a friend that lives by me as they are worth travelling for. I have been to other Mini garages but Hannah and her service/team made me buy from Synter Tamworth!! Excellent work!!
August 24, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Miss Haywood. We are delighted to hear that you had such a positive experience with us here at Sytner Tamworth MINI. We strive to provide the best customer service and it's great to hear that Hannah and her team have gone above and beyond to make sure you found the perfect vehicle for you. We are also pleased to hear that you would recommend us to your friends and that you think we are worth travelling for. We look forward to seeing you again soon.
We were greeted and able to look freely…
We were greeted and able to look freely around before getting assistance when needed. Very professional guy looked after us and gave us lots of options in cars available.
August 14, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your 5 star review, Ms Lus. We are delighted to hear that you had a great experience at Sytner Tamworth MINI. We strive to ensure that all of our customers are given the best possible service and we are pleased that you felt welcomed and able to look around freely. We are also glad that you found our staff to be professional and that you were given lots of options in cars available. We hope to see you again soon.
Such a truly wonderful team at Tamworth Mini
The team at Tamworth Mini are just SO good. Excellent in every way from being so nice to being truly professional. They always give me such brilliant advice and I have never been disappointed with the customer service from them. Special mention to Hannah Swarbrick and the Sales Manager Beth Styler both I have known for ages and they are always courteous and friendly as well as being knowledgeable.
August 3, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mrs Lesley Burley. We are delighted to hear that you have had such a positive experience with us here at Sytner Tamworth MINI. We are proud to have such a knowledgeable and friendly team, and we are especially pleased to hear that you have had such great experiences with Hannah Swarbrick and Beth Styler. We strive to provide the best customer service possible and we are glad that we have been able to meet your expectations. We look forward to seeing you again soon.
Friendly and helpful staff
August 3, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Martha. We are delighted to hear that you had a positive experience with our staff at Sytner Tamworth MINI. Our team is committed to providing excellent customer service and we are pleased that you felt welcomed and supported. We strive to ensure that all of our customers have a pleasant and enjoyable experience when visiting us. We look forward to seeing you again soon.
The Staff were great
The Staff were great, Beth and Hannah were very knowledgeable and answered all our questions.. Made buying a new car fun and friendly , excellent highly recommended .. and another bonus was the car ordered arrived a month early A +
August 4, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mark! We are delighted to hear that you had a great experience with Beth and Hannah. We strive to make the car buying process as enjoyable and stress-free as possible, so we are thrilled that we were able to do that for you. We are also pleased that your car arrived a month early, and we hope you are enjoying it. We appreciate your recommendation and look forward to seeing you again soon.
Friendly really helpful staff…
Friendly really helpful staff particularly Jezz who guided me through the process.
August 2, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mrs Cooper. We are delighted to hear that you had a positive experience with us here at Sytner Tamworth MINI. We strive to provide the best customer service possible and it is great to hear that Jezz was able to help you throughout the process. We value your feedback and we hope to see you again soon.
New Mini countryman
Richard Neal contacted me to see if I wanted to change my car . He knows what I like and always delivers high quality service.I have bought 3 mini cars from him.
July 31, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Karen. We are delighted to hear that you have had such a positive experience with Richard Neal and that you have purchased three MINI cars from us. We strive to provide the highest quality of service to all of our customers and it is great to hear that we have achieved this with you. We hope that you continue to enjoy your MINI cars and that you will come back to us in the future. Thank you for your support.
Nathan Lawrence ND70XNA
The greatest contribution to my experience was Nathan Lawrence who was my guide in the purchase of the mini. I initially went in to your show room last year and not only did he remember me but he put me at ease straight away. He comes across as very honest man and that made a big difference in the sales experience. I believed and trusted him. He was well organised and went beyond what I expected of him. I hope he does very well in your organisation he is a real asset to you.
July 26, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words about Nathan Lawrence. We are delighted to hear that he made such a positive impression on you and that you felt comfortable and trusted him. We are proud to have him as part of our team and we are sure that he will continue to be an asset to our organisation. We are grateful for your feedback and we hope that you enjoy your new MINI. Thank you for choosing Sytner Tamworth.
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