Great communication. I loved being able to ask for updates on my car through WhatsApp. The health check video sent through was informative and the man who performed it was pleasant and knowledgeable.... See more
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The entire process of buying our new Mini from Sytner Tamworth couldn't have been better. From the moment we walked in to picking the car up it was a breath of fresh air compared to other Manufacture... See more
Company replied
Hayden greeted us on our arrival at Sytner Tamworth and we couldn’t be more pleased. He was informative and friendly, advising but not pushy. It was only as the process progressed we realised we were... See more
Company replied
Initially we were looking at newish second-hand Minis leading us to enquire at Tamworth (we live in Leicestershire). Persuaded to look at prices of new Minis we decided we would buy a yet to be built... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
Kinson Drive, B78 3JH, Tamworth, United Kingdom
- 01827 309001
4.8
Excellent
582 reviews
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Chris Wheeler True Prifeesional
Chris Wheeler was so professional from my test drive to my buying my Mini Countryman. He was so helpful and kind and told me if I had needed any help with my new mini to ring him.
It was a pleasure to meet Chris
July 25, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Rachel. We are delighted to hear that you had a great experience with Chris Wheeler. We strive to provide the best customer service and it is great to hear that Chris was able to make your experience a positive one. We are glad that you are happy with your new MINI Countryman and if you ever need any help or advice, please do not hesitate to contact Chris. We hope you enjoy your new car and thank you for choosing Sytner Tamworth MINI.
Excellent service
Lauren was brilliant. So helpful and kept me up to date at all times. What superb customer service
July 23, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Sarah. We are delighted to hear that you had such a positive experience with Lauren. At Sytner Tamworth MINI, we strive to provide the highest level of customer service and it is wonderful to hear that we have achieved this. We are committed to ensuring that all of our customers have a pleasant and enjoyable experience when visiting us and we are pleased that you felt this way. We look forward to seeing you again soon.
we made to fell that our purchase was…
we made to fell that our purchase was important
and every thing was explained in full
July 19, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Mr Lycett. We are delighted to hear that you felt your purchase was important to us and that everything was explained in full. At Sytner Tamworth MINI, we strive to provide the best customer service and ensure that our customers are fully informed and satisfied with their purchase. We are glad that we were able to meet your expectations and look forward to seeing you again soon.
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words about Sytner Tamworth MINI. We strive to provide the best customer service possible and are delighted to hear that you had a positive experience. We understand that buying a car can be a daunting experience, so we are glad that our team was able to make it a pleasant one. We are committed to providing the highest level of customer service and we are pleased that you felt this was the case. We look forward to seeing you again soon.
Positive experience
Chris and Jack made the experience of buying a new car stress-free due to their knowledge, professionalism, and friendly manner. All my questions were answered and nothing was too much trouble. Chris guided me through the process and made it a very good experience. The efficient service I received has made me happy to do business with MINI again and I would recommend it to family and friends. Thank you Chris and Jack
July 5, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Sue. We are delighted to hear that Chris and Jack made your experience of buying a new car stress-free. We strive to provide our customers with the best service possible and it is great to hear that we have achieved this. We are glad that you are happy to do business with MINI again and that you would recommend us to family and friends. We look forward to seeing you again soon.
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind review, Alyabeb! We are delighted to hear that you are happy with your new car and that Richard was able to help you get a great deal. At Sytner Tamworth MINI, we strive to provide the best customer service and ensure that all of our customers leave with a smile. We are so pleased that you had a positive experience and we look forward to seeing you again soon. Thank you for choosing Sytner Tamworth MINI!
I would highly recommend Tamworth…
I would highly recommend Tamworth Sytner Mini. The staff are all friendly and knowledgeable, I wouldn’t go to any other garage.
June 26, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Rebeccah. We are delighted to hear that you had a great experience with us at Sytner Tamworth MINI. Our team is committed to providing the highest level of customer service and we are pleased that you felt this during your visit. We look forward to welcoming you back in the future and thank you for your recommendation.
Brilliant
Excellent advice and service from Amie and Jack everything went very smoothly very pleased
June 29, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Carol. We are delighted to hear that you had a great experience with Amie and Jack. At Sytner Tamworth MINI, we strive to provide the best advice and service to all our customers. We are glad that we could make your experience a pleasant one. We look forward to seeing you again soon.
This is my third mini from Sytner…
This is my third mini from Sytner Tamworth and as always the service was excellent.
July 4, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words and for choosing Sytner Tamworth for your third MINI. We are delighted to hear that you have had a great experience with us and that our service has been excellent. We strive to provide the best customer service and ensure that all our customers have a positive experience when they visit us. We look forward to welcoming you back in the future and helping you find the perfect MINI for your needs. Thank you again for your review.
First Class Service
Courteous, friendly and a excellent product knowledge. From my initial phone call query to taking delivery of a new car, I was kept up to date by phone calls and emails informing me of how things were progressing throughout. Thank you Courtney.
June 29, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mr Richards. We are delighted to hear that you had a positive experience with us here at Sytner Tamworth MINI. We strive to provide our customers with the best possible service and it is great to hear that we have achieved this with you. We are especially pleased to hear that Courtney was able to keep you up to date with the progress of your new car. We look forward to seeing you again soon.
Called in the service centre for some…
Called in the service centre for some advice and the staff could not of been more helpful and the staff exceeded all my expectation to assist us. Thank you so very much for your help.
June 21, 2023
Unprompted review
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Paul. We are delighted to hear that our staff exceeded your expectations and that you were pleased with the advice you received. At Sytner Tamworth MINI, we strive to provide the highest level of customer service and we are pleased that we were able to meet your needs. We hope to see you again soon and wish you all the best.
Always really helpful choosing a new…
Always really helpful choosing a new car. On my 4th Mini !
June 15, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Miss Callaghan. We are delighted to hear that you have been so pleased with your experience at Sytner Tamworth MINI. It is wonderful to hear that you have been so loyal to the MINI brand and have now purchased your fourth car from us. We strive to provide the best customer service and are pleased that you have been so satisfied with your experience. We look forward to seeing you again soon.
Met all my expectations
June 12, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you so much for your 5 star review, Mr & Mrs Chowings! We are delighted to hear that your experience with Sytner Tamworth MINI met all your expectations. We strive to provide the best customer service and experience possible, and it's great to hear that we have achieved this. We hope to see you again soon and thank you for your kind words.
I had an excellent experience at Sytner…
I had an excellent experience at Sytner Tamworth James, Chris and Rich were really helpful and the lady at the front desk welcoming us in was really friendly.
June 5, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Miss Walsh. We are delighted to hear that you had an excellent experience at Sytner Tamworth. We strive to provide the best customer service and it is great to hear that James, Chris and Rich were helpful and the lady at the front desk was friendly. We hope that you enjoy your new MINI and that you will come back to us for any future needs. Thank you for choosing Sytner Tamworth.
First class service.
Absolutely first class service from the team at Sytner Tamworth Mini especially Courtney who was brilliant to deal with and keep me informed throughout the whole process. Nothing was too much trouble and all my questions were very knowledgeably answered. Keep up the good work.
May 22, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, John. We are delighted to hear that you had such a positive experience with us here at Sytner Tamworth MINI. We strive to provide the best customer service possible and it is great to hear that Courtney was able to meet your expectations. We appreciate your feedback and we will continue to work hard to ensure that all our customers have a great experience with us. Thank you for your support.
Chris Wheeler who works in Tamworth…
Chris Wheeler who works in Tamworth mini has been fantastic. When we came into the showroom we were undecided which car to have as we had the Mini Clubman and it wasn't on the motorbility scheme. Chris spent a lot of time going through the cars that were on the scheme He kept us up to date with the process all the way. It was such a seemless journey. I can't praise him enough. His personality is great and has a lovely mannerism do hope he is there in 3 years time.
When we will be due to change the mini I would highly recommend him to anyone. They will not be disappointed with Chris When we picked the car up. It was fantastic how they show you the car on a turntable i in Chris then showed us how to use the car car eg instruments screens and in the boot the triangle and first aid kit. Can't praise him enough. All the best in your career. *
May 18, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words about Chris Wheeler. We are delighted to hear that he was able to help you find the perfect car for your needs. We are proud to have such a knowledgeable and friendly member of staff in our team. We are sure that Chris will continue to provide excellent customer service for many years to come. We are also pleased that you were impressed with the presentation of the car and the demonstration of its features. We strive to ensure that our customers have the best possible experience when they visit us. Thank you again for your kind words and we look forward to seeing you again in three years.
An excellent service provided by Chris
An excellent service provided by Chris, Wheeler and I would recommend him to anyone.
Kept me fully informed and up-to-date through the whole process.
Thank you very much.
May 11, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Richard. We are delighted to hear that Chris Wheeler provided you with an excellent service and kept you fully informed throughout the process. At Sytner Tamworth MINI, we strive to provide the highest level of customer service and satisfaction. We are glad that we were able to meet your expectations and we look forward to welcoming you back in the future. Thank you for your support.
Good service all round
Good service all round. And great sales person called Hannah Swarbick dealt with us and made the experience great.
May 9, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Mr Rees. We are delighted to hear that you had a great experience with our sales person, Hannah Swarbick. At Sytner Tamworth MINI, we strive to provide the best service possible and it is wonderful to hear that we have achieved this. We hope that you will continue to enjoy your MINI and that you will come back to us for any future needs. Thank you again for your review and for choosing Sytner Tamworth MINI.
Really helpful and friendly staff who…
Really helpful and friendly staff who worked hard to get the right deal for us
May 5, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind review of Sytner Tamworth MINI. We are delighted to hear that our staff were helpful and friendly and worked hard to get the right deal for you. We strive to provide the best customer service and ensure that all our customers leave feeling satisfied. We are committed to providing a high-quality service and we are glad that we were able to meet your expectations. We hope to see you again soon and thank you for choosing Sytner Tamworth MINI.
Super experience at Tamworth Mini
Jez and the team at Tamworth were absolutely great to deal with. I was kept well informed of the cars progress and had a fantastic handover experience! Absolutely loved the unique touch they have there.
May 5, 2023
Reply from Sytner Group - Sytner Tamworth MINI
Thank you for your kind words, Hayley! We are delighted to hear that you had a great experience with Jez and the team at Sytner Tamworth MINI. We strive to provide the best customer service and it's great to hear that we have achieved this. We look forward to seeing you again soon!
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