I dealt with Chris Buss, and in just over a week my mini was collected all finances paid off plus some equity left in car for me. Chris was very efficient, made me understand each stage of the proces... See more
Location
Switch locationLondon Road, Cow Roast, HP23 5RE Hertfordshire, GB
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We returned to BMW looking to trade in or repair our aged 2 series but ended up buying a new car. It was the sensible obvious solution but we were coached well through the process. This was conducte... See more
Company replied
Out of all of the dealerships I've used over the years, BMW Tring has made it to the top. George (Product Genius) has been nothing short of excellent, from his friendly professional manner to his cons... See more
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Just taken delivery of our new 1 series. Cant praise sytner tring enough for their professional and swift turn around. From order to delivery in 1 week. Special mention to megan and steve, our sales... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
London Road, Cow Roast, HP23 5RE, Hertfordshire, United Kingdom
4.7
Excellent
285 reviews
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Staff are always polite and courteous
Staff are always polite and courteous, and keep you informed of exactly what your car needs, when collecting my car staff took time to go through paperwork very thoroughly, this is why I keep coming back to Syntner Tring
April 21, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Annette, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that our team’s politeness, courtesy, and thorough communication have made such a positive impression. It is always our aim to keep customers fully informed and comfortable throughout their visit. Your continued loyalty means a great deal to us, and we look forward to welcoming you back to Sytner Tring BMW in the future. Best wishes, The Sytner Tring BMW Team
I had a fantastic experience purchasing…
I had a fantastic experience purchasing my new car here! Thank you to Pierre for making the process smooth and stress-free. Scott and Pierre were incredibly helpful from start to finish and answered all my questions. Highly recommend this dealership if you’re looking for great service!
April 21, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Thank you very much for your kind words, Rhiannon. We’re delighted to hear that Pierre and Scott provided such a smooth and stress-free experience throughout your purchase. It’s wonderful to know that all your questions were answered and that you felt well supported from start to finish. Your recommendation means a great deal to us. We hope you enjoy your new car and look forward to welcoming you back to Sytner Tring BMW in the future.
Excellent service
Excellent service - collected my car and delivered back on time and kept me fully informed on service.
April 17, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Shirley, Thank you very much for your kind words and for taking the time to share your experience with Sytner Tring BMW. We are delighted to hear that our service met your expectations, especially regarding the timely collection and delivery of your car, as well as keeping you fully informed throughout. Your feedback is greatly appreciated and serves as a wonderful encouragement to our team. We look forward to welcoming you back in the future. Best wishes, The Sytner Tring BMW Team
A faultless experience from the moment…
A faultless experience from the moment I arrived to the moment I left.
April 14, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Nick, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that your visit to Sytner Tring BMW was faultless from start to finish. It is always our aim to provide exceptional service and ensure every customer feels valued throughout their time with us. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We look forward to welcoming you back in the future. Kind regards, The Sytner Tring BMW Team
Fantastic service
Fantastic experience and recommend them highly; very easy purchase. From first call Megan was very efficient not hard sale driven very understanding and comfortable atmosphere while purchasing. John was also great with agreeing a deal
10/10 overall
April 13, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Jimmy, Thank you very much for your fantastic review. We are delighted to hear that Megan and John provided such a positive and comfortable experience throughout your purchase. It’s wonderful to know that our team’s approach made the process easy and enjoyable for you. Your kind words and recommendation mean a great deal to us. We truly appreciate you taking the time to share your feedback and for awarding us a 10/10 overall. Best wishes from all of us at Sytner Tring BMW.
Easy to book
Easy to book. My service was completed within the time frame. Staff courteous and welcoming.
April 7, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Rachel, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner Tring BMW. We are delighted to hear that you found the booking process easy and that your service was completed within the expected time frame. It is wonderful to know our staff made you feel welcomed and were courteous throughout your visit. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Kind regards, The Sytner Tring BMW Team
Reply from Sytner Group - Sytner Tring BMW
Dear Miss Kirby, Thank you very much for your kind words and for taking the time to share your experience with Sytner Tring BMW. We are delighted to hear that you found our service ongoing, helpful, and professional. It is always our aim to provide the highest standard of care and support to our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We look forward to continuing to assist you in the future. Kind regards, The Sytner Tring BMW Team
I have know the sales team for many years
I have know the sales team for many years and they go out of their way to make me feel speacial.
March 28, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Trevor, Thank you ever so much for your kind words and continued loyalty over the years. It is truly heartening to hear that our sales team consistently go out of their way to make you feel special. We take great pride in providing a personalised and welcoming experience for all our customers. Your support means a great deal to us, and we look forward to continuing to serve you with the same dedication and care in the future. Warm regards, Sytner Tring BMW Team
I have a lovely Mini!
I have a lovely Mini which had its first service and given a clean as well, during which time I was given a coffee and biscuits! I am very proud of my Mini so I couldn’t have taken it to a better dealer, they did a stunning job!!!
March 25, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Adrian, thank you ever so much for your wonderful review. We’re delighted to hear that you were pleased with the service and the clean your MINI received. It’s lovely to know you felt well looked after with a coffee and biscuits during your visit. We truly appreciate your kind words and are thrilled that we could meet your expectations for your cherished MINI. We look forward to welcoming you back to Sytner Tring BMW in the future. Warm regards.
Rescued by RAC to Sytner Tring
Rescued by RAC to Sytner Tring. Whilst required parts took 7 weeks to be manufactured, Sytner and BMW between them kept me mobile and updated on progress at all times. Outstanding service.
March 27, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Ben, Thank you very much for your kind words and for taking the time to share your experience with Sytner Tring BMW. We are delighted to hear that, despite the wait for parts, our team and BMW were able to keep you mobile and informed throughout. Providing outstanding service and support during such times is something we take great pride in. Your feedback is truly appreciated and motivates us to maintain these high standards. Kind regards, The Sytner Tring BMW Team
Greeted on arrival by freindly
Greeted on arrival by freindly, professional member of the team,communication during planned work was as good as expected
March 19, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Keith, Thank you for your kind words and for taking the time to share your experience at Sytner Tring BMW. We are delighted to hear that you were greeted by a friendly and professional member of our team and that the communication during your planned work met your expectations. Your feedback is greatly appreciated and motivates us to maintain high standards. We look forward to welcoming you back in the future. Best regards, The Sytner Tring BMW Team
Great personal customer service
Great personal customer service. I felt that George really tried his best to answer any questions and to keep me updated as things progressed.
The Tring team is why I came back to buy another approved used BMW. The service team at Tring also get 10/10. Thanks to all.
March 14, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Mr G, Thank you very much for your kind words and for choosing Sytner Tring BMW once again. We are delighted to hear that George and the entire team provided you with excellent personal service and kept you well informed throughout your experience. It’s wonderful to know that our service team also met your expectations. Your continued trust and support mean a great deal to us. We look forward to welcoming you back in the future. Best wishes, The Sytner Tring BMW Team
Good waiting area
I like being able to wait on site as they are out of the way. WiFi available- and service was fairly quick.
March 11, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Jayne, Thank you very much for your kind words and for taking the time to leave us a 5-star review. We’re delighted to hear that you appreciated the convenience of waiting on site and found the WiFi useful during your visit. It’s also great to know that our service was fairly quick, as we always aim to provide an efficient and comfortable experience for our customers. We look forward to welcoming you back to Sytner Tring BMW in the future. Best regards, The Sytner Tring BMW Team
Wow.
Wow.. what can I say.. absolutely brilliant service from Megan.
She knows her stuff.. from start to handover.
Would definitely recommend bmw Tring.
Thanks Megan 😊
March 10, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Thank you so much for your kind words, Andy. We’re delighted to hear that Megan provided you with brilliant service throughout your experience. It’s wonderful to know that her knowledge and support made the process smooth from start to handover. Your recommendation means a great deal to us, and we’re thrilled you’re happy with everything. We truly appreciate you taking the time to share your feedback and look forward to welcoming you back to BMW Tring in the future. Thanks again!
Truly happy and a really good experience
I had an excellent experience with the team at MINI Sytner Tring. From my first call speaking to Sam to dealing with Lloyd whilst they had our car, the service was absolutely outstanding.
The communication was fantastic throughout — everything was explained clearly and in detail, so I always felt fully informed about what was happening with our car. It’s really refreshing to deal with a team that takes the time to make sure customers understand everything.
The level of professionalism and care was obvious, and it’s clear that customer service is a real priority for them. Everyone I dealt with was genuinely lovely, approachable, and happy to help with any questions.
Overall, it was a brilliant experience and I wouldn’t hesitate in recommending MINI Sytner Tring.
March 4, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Nick, Thank you very much for your kind words and for taking the time to share your experience with MINI Sytner Tring. We are delighted to hear that Sam, Lloyd, and the team provided clear communication and outstanding service throughout. It’s wonderful to know you felt fully informed and well cared for during your visit. Your recommendation means a great deal to us, and we truly appreciate your support. We look forward to welcoming you back in the future. Best wishes, The MINI Sytner Tring Team
MOT AND SERVICE ETC
I was pleased and grateful for the excellent service I received from the efficient and helpful Service Dept especially Lloyd at SYNTER TRING.
March 6, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Janet, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Lloyd and the Service Department at Sytner Tring provided you with efficient and helpful service. It is always our aim to ensure every customer feels valued and well cared for. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We look forward to welcoming you back in the future. Kind regards, Sytner Tring BMW Team
Polite & efficient
March 6, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Mrs Lesley Curtis, Thank you very much for your kind words. We are delighted to hear that you found our service polite and efficient. It is always our aim to provide a seamless and pleasant experience for all our customers. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Sytner Tring BMW. We look forward to welcoming you back in the future. Kind regards, The Sytner Tring BMW Team
We had a wonderful experience
We had a wonderful experience with the car salesperson, Pierre. He was incredibly helpful, polite, and genuinely lovely throughout the entire process. He took the time to answer all of our questions, explained everything clearly, and never once made us feel pressured. His humble and kind nature made the experience comfortable and completely stress-free.
It’s rare to come across someone so patient, sincere, and dedicated to providing excellent service. We truly appreciate everything Pierre did for us and would highly recommend him to anyone looking to buy a car.
Kindest regards,
Scott & Sarah
March 7, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Scott & Sarah, Thank you ever so much for your kind words. We are delighted to hear that Pierre provided such a positive and stress-free experience throughout your car purchase. It’s wonderful to know his patience, sincerity, and dedication made a real difference. Your recommendation means a great deal to us. We wish you many happy miles in your new BMW and hope to welcome you back to Sytner Tring in the future. Kind regards, The Sytner Tring BMW Team
Ross picked my car up and got it…
Ross picked my car up and got it serviced then brought it back for me. Amazing
March 5, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Dear Simon, Thank you very much for your kind words. We’re delighted to hear that Ross was able to provide such a convenient and efficient service by collecting and returning your car after its service. It’s always our aim to make the experience as seamless and enjoyable as possible for our customers. Your positive feedback is greatly appreciated and motivates the whole team to continue delivering excellent service. We look forward to assisting you again in the future. Best wishes, The Sytner Tring BMW Team
Guv made our experience perfect
Guv made our experience perfect, he is a true BMW enthusiast and a wonderful person to deal with, always attentive and professional. He really is by far the best person I have worked with when buying a car. The full team at Tring were also a delight to be around. Many thanks Guv & BMW Sytner Tring.
March 1, 2026
Unprompted review
Reply from Sytner Group - Sytner Tring BMW
Thank you very much, Richard, for your kind and thoughtful review. We are delighted to hear that Guv and the entire team at Sytner Tring made your car buying experience so enjoyable. It’s wonderful to know that Guv’s enthusiasm and professionalism stood out to you. Your positive feedback means a great deal to us all. We truly appreciate you taking the time to share your experience and look forward to welcoming you back in the future. Many thanks once again.
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