Tachodisc Reviews 

128
TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

ordering was easy enough. but personally I cant stand the pestering emails about leaving reviews. 1 was enough. I also received tracking emails to say it was dispatched days after I received th... See more

Company replied

Rated 5 out of 5 stars

LIKE Easy to install Dispointed I thought it alerted to mobile cameras as well Mike Correction to my last statement Snooper DOES pick up mobile cameras My fault entirely not setting it up co... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Were running a Black Friday sale & were considerably cheaper than other providers. Was sceptical first but item arrived within a few days & works as described. Purchase was for a Di... See more

Company replied

Rated 5 out of 5 stars

good delivery time and fitted well only thing for me was i didnt want to stick the guards to the mirror backs as feared if ever removed they would leave a sticky residue these can be fitted with... See more

Company replied

3.9

Great

TrustScore 4 out of 5

128 reviews

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3.9

All reviews

(128)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

It was easy to order the item I required and it was processed and delivered efficiently and quickly.

September 28, 2023
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Reply from Tachodisc

Thank you so much for the review

Rated 1 out of 5 stars

Still not delivered

Sold product they didn't have in stock still not received it 5 weeks later

December 4, 2023
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Reply from Tachodisc

Good Afternoon, thank you for the feedback im so sorry you haven't received your item, i have investigated this and as discussed buy one of the team with yourself that the goods will be with you in early February with our apologies our supplier was waiting on stock and we weren't informed at the time of order and i can only apologise

Rated 1 out of 5 stars

Customer service is terrible

Customer service is terrible, they won't even answer the phone!
They used to be one of our most efficient suppliers.
We had a trade account with Tachodisc for many years, now they don't do trade accounts apparently and only sell direct to end user.
We now have many frustrated customers who had relied on us to supply their products.

March 1, 2023
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Reply from Tachodisc

Good Morning, thank you for the feedback i am sorry for the issues you were having and we are willing to offer special trade prices that are tailormade to your business if you could supply us with quantities

Rated 1 out of 5 stars

Ordered garments from this company and…

Ordered garments from this company and they sent the wrong ones. I alerted them to my order and the photo displayed on the site. After a number of emails back and forth they said the order I made was the correct item, they just forgot to change the photo displaying the garment I bought. Still waiting

May 15, 2023
Unprompted review
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Reply from Tachodisc

Good Afternoon, thank you for the feedback. I am so sorry for the issues that you were caused i have investigated this and the item was collected and a refund to your card on 22nd May 2023

Rated 2 out of 5 stars

Responsiveness and service could be better

Disappointed with an outstanding from back in Dec and with the initial lack of response to communications however, finally and hopefully resolved via an agreed refund.

January 20, 2023
Unprompted review
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Reply from Tachodisc

Good Afternoon, thank you for the feedback i am so sorry you weren't very happy with the service i can only apologise and let you know we are up to full team and they are targeting in their response time

Rated 1 out of 5 stars

Useless company

Useless company! No communication with tachodisc them selves so try the parent company Fta look at companies house. Endless chasing but the order was finally completed and delivered. Would avoid any future purchases from them.

January 22, 2022
Unprompted review
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Reply from Tachodisc

Good Afternoon i am so sorry for troubles you received we have now got a brand new team and brand new management with the phone lines open asb well as online chat and email

Rated 3 out of 5 stars

Zero customer communication

Phone rings endlessly or does not ring at all; also no reply to emails -- which is a shame as the products I've so far ordered seem good. There must be a way for your customers to contact you.

December 15, 2021
Unprompted review
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Reply from Tachodisc

Good Afternoon, thank you for the feedback we have now got a brand new team and brand new management with the phone lines open as well as online chat and email

Rated 1 out of 5 stars

Software issue.

We bought tachodisc software and installed it on a pc which unfortunately died,
Tachodisc will not re-licence the software even though it is being installed on the same computer with a new hard drive,,, They insist we buy the software again,, I seriously doubt that is going to happen

November 22, 2011
Unprompted review
Tachodisc logo

Reply from Tachodisc

Good Afternoon Thank you for your feedback, we now use a different supplier for our software and want to apologise for the issues you had

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