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Tenpin - Dewsbury Reviews 

139
TrustScore 4.5 out of 5

4.3

Unit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ Dewsbury, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Bery good service Manager very cooperative and each time we need help of staff they cooperate with us

Company replied

Rated 4 out of 5 stars

We were warmly welcomed by knowledgable staff who were expecting our party booking. Thorough instructions and tables reserved ready for us. The children enjoyed their laser tag and then their food w... See more

Company replied

Rated 3 out of 5 stars

We booked two games with cheesey nachos on arrival we tried to change to 3 games but was refused and told after we played our games come back and book one more game which costed more, the nachos were... See more

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Rated 5 out of 5 stars

The place is great I have never had a bad experience . The place is always clean and tidy. Bins are emptied. We always enjoy our visit. The only thing I will say this time is there were some adults sa... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Dewsbury is easy reach from Dewsbury town centre, Batley and across West Yorkshire. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the heart of West Yorkshire. And it’s not just bowling. We’ve got karaoke rooms, pool tables and a full arcade to keep everyone entertained. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live.


Contact info

  • Unit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ, Dewsbury, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

139 reviews

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4.3

All reviews

(139)

11,505 reviews in the last 12 months

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Rated 3 out of 5 stars

The margarita pizza was shocking

The margarita pizza was shocking , looked like a shit Asda pizza which needed a whole lot more cheese , asked for a refund didn’t even get that and got told That’s how it comes and the customer service was rubbish was waiting a lot to even register

February 27, 2026
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Reply from Tenpin - Dewsbury

Hi there, thank you for taking the time to review Tenpin Dewsbury! We're sorry to hear that you didn't enjoy the pizza and the service from our team. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Dewsbury', and we can pass this on to be looked into. Best wishes - Adelaide

Rated 5 out of 5 stars

Always a great time had- ease of…

Always a great time had- ease of booking and value for money! Great atmosphere and clean and tidy. Helpful staff and plenty of activities to keep my children happy!

February 20, 2026
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Reply from Tenpin - Dewsbury

Hello Gemma, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Dewsbury. We are so pleased to hear that you had a great time with us and found it easy to create a booking. We will pass your lovely comments onto our team! We do hope to see you all again very soon. Best Wishes - Kimberley

Rated 5 out of 5 stars

Fun afternoon

Fun afternoon, all enjoyed the bowling and food. Drinks expensive.

February 20, 2026
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Reply from Tenpin - Dewsbury

Hi Sarah,
We're glad you enjoyed bowling and the food! We appreciate your feedback regarding drink prices and will consider it as we improve our services. Best wishes - Clare

Rated 5 out of 5 stars

Laser tag great fun

Brought my daughter and friends to play laser tag and they all had a great time. Mixture of ages from 7 upto 52 and all thoroughly enjoyed. Staff member that started with is whilst in the arena couldn't do enough. Brilliant

February 28, 2026
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Reply from Tenpin - Dewsbury

Hello there, Thank you for taking your time to leave us a great 5* review for our Tenpin in Dewsbury. We are so pleased to hear that you had a great time with us. We do hope to see you all again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Great

Five star experience!

February 21, 2026
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Reply from Tenpin - Dewsbury

Hi there, thank you for leaving Tenpin Dewsbury a fantastic 5* rating. We are thrilled that you enjoyed your visit to us and we look forward to welcoming you again soon! Best wishes - Kaylee

Rated 5 out of 5 stars

had a great time with friends from…

had a great time with friends from work. quick service with checking in

February 20, 2026
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Reply from Tenpin - Dewsbury

Hi Mr & Mrs Hyett, thank you for leaving Tenpin Dewsbury a rating and review! We're glad you enjoyed your experience with your work friends, and we appreciate your positive feedback regarding our quick check-in service. We look forward to seeing you again in the future! Best wishes - Rosie

Rated 5 out of 5 stars

Three Cheers to Adam

Adam has always been very friendly and helpful in all the times I have visited Tenpin in Dewsbury. I have left many reviews previously however this shout out is just for Adam this time, finally managed to get his name.

February 14, 2026
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Reply from Tenpin - Dewsbury

Hi Asha
We appreciate you taking the time to leave us such positive feedback. We're happy to hear that you've consistently had great experiences and that a team member has been so helpful during your visits. Hope to see you soon. Best wishes - Clare

Rated 5 out of 5 stars

Friendly efficient staff

Friendly efficient staff. Bowling alley clean and easy to use. Fun experience for all the family

February 17, 2026
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Reply from Tenpin - Dewsbury

Hi Martin, thank you for rating Tenpin Dewsbury an awesome 5*! We are thrilled to hear that you enjoyed the venue and that you had a fun visit with your family. We look forward to seeing you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Good all round experience

Good all round experience

February 18, 2026
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Reply from Tenpin - Dewsbury

Hi Jordan, thank you for rating Tenpin Dewsbury a fantastic 5*! We're delighted to hear that you had a good experience, and we can't wait to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Excellent service 👏

Excellent service 👏

February 15, 2026
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Reply from Tenpin - Dewsbury

Hi Ahmed, thanks for leaving a rating and review for Tenpin Dewsbury! We're thrilled to hear that you received excellent service during your visit, and we appreciate you letting us know! We can't wait to see you again soon! Best wishes - Rosie

Rated 5 out of 5 stars

Starting the weekend - on a Tuesday!

We were made to feel welcome, and felt valued as returning customers.

Staff were attentive and friendly.

Tuesdays = cheap drinks and bowling what more could you want!? :)

February 10, 2026
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Reply from Tenpin - Dewsbury

Hi, thank you for the brilliant 5* rating of Tenpin Dewsbury. We are thrilled to hear that you had a fun time and that the team left such a positive impact on your visit. It's great to also hear that you were able to take advantage of our Tuesday offer!
Take care,
Kirsty

Rated 5 out of 5 stars

The ducks!

The ducks!

Houdini Dan was a good lad.
A cheeky chappie, always makes his gran smile.

February 17, 2026
Unprompted review
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Reply from Tenpin - Dewsbury

Hello Niall,
We are delighted to hear that you had a 5 star experience at our Dewsbury venue and that Dan had made such a positive impression. We look forward to welcoming you back again soon. All the best ~ Laura

Rated 5 out of 5 stars

Error in lanes repeatedly

Good but annoying as the lane we were playing in kept coming up with error alerts. Happened atleast 3x..although staff sorted it out but was abut annoying

February 7, 2026
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Reply from Tenpin - Dewsbury

Hi there, thank you for the 5* review! We're glad you had a good time but are sorry to hear that there had been technical issues during your games. We will ensure your feedback is passed on to be looked into. We hope to see you again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

Great customer service

Great customer service. A nice friendly space. Great for kids

February 7, 2026
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Reply from Tenpin - Dewsbury

Hello, We appreciate you rating us five stars! We're so glad you found our space friendly with great customer service and that the kids enjoyed it. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Great 2nd Time around!

Our second visit and have to say the staff that evening were all very welcoming. They greeted, smiled and had general chit chat.
The bowling was fab, and the food very nice and tasty.

This time was completely different from my first which wasn’t a great experience. So pleased we gave it another go!

Remember to register your car for parking on site too!

January 30, 2026
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Reply from Tenpin - Dewsbury

Hello Lou,
Thank you for taking the time to rate Tenpin Dewsbury 5 stars. We are thrilled that the staff made you feel welcomes and that you enjoyed the bowling and the food. We appreciate the tip about the car park. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

Was an all round fun day and kids loved…

Was an all round fun day and kids loved it

January 31, 2026
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Reply from Tenpin - Dewsbury

Hi Jinder, thank you so much for the 5* rating of Tenpin Dewsbury. We are thrilled to hear that your recent visit was a lot of fun and the children enjoyed themselves. Hope to see you again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

Lovely time

Our first visit to tenpin was fun.
Easy booking in. A lane was free to use straight away. Greeted at the booth by a friendly staff member explaining how it all works. Really really lovely time.

January 31, 2026
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Reply from Tenpin - Dewsbury

Hi Donna, thank you for the brilliant 5* rating and review of Tenpin Dewsbury. We are thrilled to hear that your visit was fun and that you all had a really lovely time. We hope to see you back again for another striking time!
Take care,
Kirsty

Rated 5 out of 5 stars
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Reply from Tenpin - Dewsbury

Hello, thank you so much for the amazing 5* review of Tenpin Dewsbury! We are so pleased you had a great time ,enjoyed the atmosphere and received fab customer service and we can't wait to see you again soon! Best wishes - Mel

Rated 4 out of 5 stars

Good Night Out

We had a good night out. The staff were helpful. We had a small technical issue on the bowling lane but called for assistance and within 5-10 mins someone turned up.

January 24, 2026
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Reply from Tenpin - Dewsbury

Hi Ami, thank you for the lovely 4* review of Tenpin Dewsbury! We are so pleased you had an enjoyable visit and any issues were dealt with, within a timely manner and we very much hope to welcome you back again soon for another fun day out! Best wishes - Mel

Rated 4 out of 5 stars

Had a great time with my Grandson

Had a great time with my Grandson, everything was easy to use and worked well.

January 23, 2026
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Reply from Tenpin - Dewsbury

Hey Andy, thank you for taking the time to leave a review of Tenpin Dewsbury. It's lovely to hear that you and your grandson had a fun day out. Your feedback is important to us and we would love to hear what we can do in the future to earn that last star!
Take care,
Kirsty

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