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Tenpin - Dewsbury Reviews 

138
TrustScore 4.5 out of 5

4.3

Unit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ Dewsbury, GB


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Rated 4 out of 5 stars

We were warmly welcomed by knowledgable staff who were expecting our party booking. Thorough instructions and tables reserved ready for us. The children enjoyed their laser tag and then their food w... See more

Company replied

Rated 3 out of 5 stars

We booked two games with cheesey nachos on arrival we tried to change to 3 games but was refused and told after we played our games come back and book one more game which costed more, the nachos were... See more

Company replied

Rated 5 out of 5 stars

The place is great I have never had a bad experience . The place is always clean and tidy. Bins are emptied. We always enjoy our visit. The only thing I will say this time is there were some adults sa... See more

Company replied

Rated 5 out of 5 stars

We recently celebrated my son’s 10th birthday here, and it was a fantastic experience from start to finish. The staff were friendly, organised, and great with the kids, making sure everyone was en... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin Dewsbury is easy reach from Dewsbury town centre, Batley and across West Yorkshire. With modern bowling lanes and lane lighting, we’re a top spot for families and groups in the heart of West Yorkshire. And it’s not just bowling. We’ve got karaoke rooms, pool tables and a full arcade to keep everyone entertained. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live.


Contact info

  • Unit 2, Dewsbury Retail Park, Railway Street, Dewsbury, WF12 8EQ, Dewsbury, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

138 reviews

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4.3

All reviews

(138)

11,437 reviews in the last 12 months

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Rated 5 out of 5 stars

The staff behind the bar were amazing

The staff behind the bar were amazing

January 16, 2026
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Reply from Tenpin - Dewsbury

Hey Jade, thank you for the fantastic 5* rating of Tenpin Dewsbury. We are delighted to hear you had a great experience.
Take care,
Kirsty

Rated 4 out of 5 stars

Woop

Woop, yay, great

January 11, 2026
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Reply from Tenpin - Dewsbury

Hi Clare
Thanks for leaving a wonderful 4* rating for Tenpin Dewsbury. We are happy to hear that you enjoyed your visit. We hope to see you back soon. Best wishes - Clare

Rated 2 out of 5 stars

Tenpins brilliant the 100 pounds…

Tenpins brilliant the 100 pounds parking fine is not

January 9, 2026
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Reply from Tenpin - Dewsbury

Hello Alex, thank you for leaving a review of Tenpin Dewsbury! We are pleased to see you enjoyed your bowling but we are very sorry to hear that you have received a parking fine. Here at Tenpin we do not own or operate the carpark as this is run by a third party company. Therefore, we would advise following their appeals process. In the meantime, we do hope this will not stop you from visiting us in the future and we hope to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

Really good venue

Really good venue. Will be back soon

January 10, 2026
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Reply from Tenpin - Dewsbury

Hello James, Thank you for taking your time to leave us a great 5* review for our Tenpin in Dewsbury. We do hope to see you again soon. Best Wishes - Kimberley

Rated 5 out of 5 stars

Quick booking and great experience with…

Quick booking and great experience with staff who were efficient

January 10, 2026
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Reply from Tenpin - Dewsbury

Hello there, Thank you for taking your time to leave us a 5* review. We are really pleased to hear that you enjoyed your recent visit to our Tenpin in Dewsbury. We are pleased to hear that you found our booking system easy to use. We do hope to see you again soon. Many Thanks - Kimberley

Rated 3 out of 5 stars

Not enough staff

Never have enough staff on, always waiting to get checked in, served etc. Had to go back to check in 20 minutes after we were supposed to be on a lane. When we arrived said the lane wasn't ready but they would give us a shout when it was. The person who we spoke to then disappeared, looked like she was supporting a party or something, never came back and saw multiple other groups arriving and being assigned lanes. When we got our lane, my wife has to clean up the area removing drinks and wiping up the dirty surfaces.

January 3, 2026
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Reply from Tenpin - Dewsbury

Hi Lee, thank you for taking the time to review Tenpin Dewsbury! We're sorry to hear that the wait time was longer than expected and that the lanes had not been cleaned before your games. We will ensure your feedback is passed on for future improvements to be made. If you would like to discuss your visit further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review- Dewsbury'. We hope to see you again soon for a better experience! Best wishes - Adelaide

Rated 3 out of 5 stars

No response to service call for over…

No response to service call for over half an hour. Too busy at the counter to stand and wait.

December 29, 2025
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Reply from Tenpin - Dewsbury

Hi Graham, thank you for leaving feedback for Tenpin Dewsbury. We are really sorry to hear you did not receive great service on your recent visit to us, and we would like to look into this for you. Please could you email us at customer.feedback@tenpin.co.uk with the subject as 'Tenpin - Dewsbury'. Please include any other information not already here. Once again, we are really sorry to hear this and we hope you'll consider visiting us again in the future. Best wishes - Kaylee

Rated 2 out of 5 stars

Bowling & food

Booked online for 2 rounds of bowling & food for 5 people. Had to enquire 3 times about the food. Was left waiting still after finishing two rounds of bowling for food to be ordered in the kitchen.

January 1, 2026
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Reply from Tenpin - Dewsbury

Hi Wendy, thank you for taking the time to leave a review of Tenpin Dewsbury. We are sorry to hear that there were longer wait times than usual for your food to be served. If you would like to discuss this further, please do email us at customer.feedback@tenpin.co.uk, with the subject as 'Review - Dewsbury'. Once again, we are sorry for any inconvenience this caused and we do hope to you again for a much better experience.
Take care,
Kirsty

Rated 4 out of 5 stars

Great bowling and arcades - shame there was no food left!

We booked for two games of bowling. The bowling alley was well-lit with spacious booths to sit. There's lots of arcade games and entertainment for after the bowling and plenty of space to sit and have a drink. The only disappointment was that they had barely no food left on the menu, with the exception of vegan nuggets, forcing us to leave and order food from the nearby KFC when we probably would have stayed longer.

January 4, 2026
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Reply from Tenpin - Dewsbury

Hi there, thank you for the 4* rating of Tenpin Dewsbury. We are pleased to hear you had a fun bowling experience. We will ensure your feedback is passed onto the relevant team for future improvements to be made. Hope to see you again for a much better experience.
Take care,
Kirsty

Rated 5 out of 5 stars

Bowling

Clean. Friendly staff. Good time.

January 4, 2026
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Reply from Tenpin - Dewsbury

Hi Kirsty,

Thank you for your fantastic 5* review at Tenpin Dewsbury! We are delighted that you've had such a wonderful time whilst on your recent visit to us. It's great to se you found the staff to be so friendly. We will ensure this is passed across to the correct team and look forward to welcoming you back again very soon! Best wishes- Steph

Rated 4 out of 5 stars

Great place to go plenty to do other…

Great place to go plenty to do other than bowling .. it’s become a regular place to take my teenage son to play pool. Only criticism is that I feel sometimes (not all the time) the music can be far too loud and struggle to hold a conversation. Staff always friendly and helpful 😊

December 20, 2025
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Reply from Tenpin - Dewsbury

Hello, Thank you for taking your time to leave us a 4* review for our Tenpin in Dewsbury with some great feedback for us. We are really pleased to see that you enjoy your visits with us. We will pass your comments onto our team to help us gain that final star from you! We look forwards to seeing you again very soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Id booked the wrong day

Id booked the wrong day, but staff really helped and moved the booking from the past 2 days previous so we were still able to bowl and eat

December 19, 2025
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Reply from Tenpin - Dewsbury

Hi Jonathan,

Thank you for your fantastic 5* review at Tenpin Dewsbury! We are delighted you've had such a great time whilst on your recent visit to us. It's great to see you found the staff really helpful we will ensure this is passed across to the correct team and we look forward to welcoming you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

It was so easy and food was excellent…

It was so easy and food was excellent staff are amazing aswell

December 14, 2025
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Reply from Tenpin - Dewsbury

Hello, what a fabulous 5* review of Tenpin Dewsbury! We are delighted the best time was had and we hope to see you again soon for another 5* experience! Best wishes - Mel

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