Lovely time celebrating my daughter’s birthday with 6 of her friends. The only two things I would say they could improve on, the split the girls into two lanes which was disappointing as they all want... See more
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Review summary
Created with AI, based on recent reviews
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Simple check in at reception. Lane was ready. Easy to play. No issues with the playing itself. Website was playing up while trying to book (kept crashing on multiple devices for multiple people), whic... See more
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The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... See more
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Great party for my 7 year old and his friends! The host was fantastic considering she was running 2 parties at the same time. The kids enjoyed the songs & having a dance inbetween the bowling & having... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Aragon House, MK43 0EQ, Cranfield, United Kingdom
- 0333 034 6100
- www.tenpin.co.uk
4.2
Great
11K reviews
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Reply from Tenpin
Hi Darren
Thank you for your fantastic 5-star review! We are so pleased to hear that you enjoyed your visit and found our staff to be so nice. We hope to welcome you back again very soon! Best wishes - Clare
Bowling was great but the food was…
Bowling was great but the food was terrible!!!
I paid for one child and two adults for one game and some food for us all.
The burgers were so dry!! The chicken was cremated and we didn't even get cutlery just threw the food down and walked off.
August 25, 2026
Reply from Tenpin
Thank you for taking the time to leave us a review of your recent visit to Tenpin, we're pleased to hear that you had a great time bowling. It's disappointing to hear that the food was not up to our usual standards, we always recommend letting a member of the team at site know so they can help to replace this. We hope you will consider visiting again!
Best wishes,
Rachel
It's ok.
It's ok.
Fries were standard. Burger was microwaved. Would recommend avoiding food.
Bowling was again fine.
August 26, 2026
Reply from Tenpin
Hi Brad
Thank you for your feedback. We're glad to hear you found the bowling fine. We're sorry to hear that the food didn't meet your expectations, especially regarding the burger. We will share your comments with our team for improvement. Best wishes - Clare
Food came out at start of game too early
Booked for my parents to take son they and I didn’t realise they send out food the moment you start bowling and at 11 it’s not what you want could they have said hold the food until after we played? They weren’t asked.
August 25, 2026
Reply from Tenpin
Hi Sally
We appreciate you sharing your feedback regarding the timing of the food delivery. We understand how inconvenient it was for your parents to receive their meal at the start of their bowling session. We will review our food service procedures to ensure better coordination with activity times. Best wishes - Clare
Found glass in my lemonade
Found glass in my lemonade. Luckily it was my drink and I noticed as it could have been my children who swallowed that! All manger could say aaa sorry and re do my drink in the same glass. Absolutely disgusting.
August 21, 2026
Reply from Tenpin
Hi Jamie
We are truly concerned to learn about the glass in your drink and the manager's response. Please email the details to customer.feedback@tenpin.co.uk using the subject "Review - Southampton" to allow us to investigate this and reach out to you directly. Best wishes - Clare
Reply from Tenpin
Thank you for taking the time to leave us a review of your recent visit to Tenpin, we're sorry to hear that you found it too warm during your visit. We work hard to keep the sites as comfortable as we can for everyone, sometimes during the summer months this can be a bit more of a challenge but we appreciate your feedback.
Best wishes,
Rachel
Rude staff
We chose the one pizza and bowling for 1 hour option when we booked for the bowling game. As we started the game and finished one round, the display said to visit the front staff to book additional rounds. As we went to the bar side where the front staff were, we were approached rudely by a staff member, saying that the booking session was only for one round. We tried multiple times, informing her politely that her information is wrong and what it says on the tenpin website says otherwise. All the time she reciprocated rudely to us, with a harsh tone not allowing us to finish as well. According to description, she had blue colored hair. Disappointed, we asked to see another staff member, who apologised for her, and solved the issue for us. We wasted a significant amount of time arguing with her, afterwards we were unhappy to continue our bowling session.
August 26, 2026
Reply from Tenpin
Hi Nandhu
We are very sorry to hear about the issues you experienced during your recent visit, particularly the misunderstanding regarding your booking and the unhelpful interaction with a staff member. We appreciate you bringing this to our attention and we will investigate this. Best wishes - Clare
Reply from Tenpin
Hi
Thank you for your wonderful 5-star rating! We are so pleased to hear that you found our area clean and our staff friendly and efficient. We look forward to welcoming you back again soon. Best wishes - Clare
I paid for my family to bowl and paid…
I paid for my family to bowl and paid for 2 games and that was fine but we ordered drinks from the QR code on lane and they never arrived so we finished the two games and went to the bar to ask and they just said oops and at this point we ordered a coffee but the machine was then turned off so paid for a coffee and got a Pepsi instead.
August 26, 2026
Reply from Tenpin
Hi Nathan
We appreciate you sharing your experience. We are truly sorry to hear about the issues you encountered with your drink order and the coffee machine. We are reviewing your feedback with our team to improve our service. Best wishes - Clare
Great experience for the grandchildren…
Great experience for the grandchildren who enjoyed the visit. Good price too.
August 26, 2026
Reply from Tenpin
Hi Deb
Thank you for the wonderful 5-star review! We are so pleased to hear that your grandchildren enjoyed their visit and that you found our pricing good. We hope to welcome you all back again very soon! Best wishes - Clare
Amazing
Took my daughter for her birthday had an amazing time, definitely going again.
August 26, 2026
Reply from Tenpin
Hi Hayley
Thank you for the wonderful 5-star rating! We are so pleased to hear that you and your daughter had such an amazing time celebrating her birthday with us. We can't wait to welcome you back again soon! Best wishes - Clare
Reply from Tenpin
Hi Janet
Thank you for taking the time to leave a 5-star review! We're so pleased to hear that our team was friendly and helpful during your visit. We hope to see you again soon! Best wishes - Clare
Good
Fun activity, near to home. Only a couple of snags - having to wait in queue, despite having pre-booked online. Also, there was food waste lying around on some of the tables, so prompt tidying up would be good.
August 26, 2026
Reply from Tenpin
Hi Iffat
Thank you for your 4-star rating and feedback. We're glad you enjoyed your activity and found our location convenient. We apologize for the wait despite your online booking and for the untidy tables. We will address these points with our team to ensure a better experience for future visits. We hope to see you again soon! Best wishes - Clare
Birthday with family
Went here with my family to celebrate a birthday, staff were very polite and efficient. Will be returning in the future.
August 26, 2026
Reply from Tenpin
Hi there
Thank you for your wonderful 5-star review! We are so pleased to hear that you and your family enjoyed celebrating a birthday with us and found our staff polite and efficient. We look forward to welcoming you back again soon! Best wishes - Clare
Great price for two games
Great price for two games, due to bogof. Welcoming staff and clean space. Food was basic, portions small, but enjoyable. Pool area tight but played several games without issue. Good evening had by all.
August 26, 2026
Reply from Tenpin
Hello
Thank you for your 4-star review! We're so pleased to hear you enjoyed the value of our offer, the welcoming staff, and the clean environment. We appreciate your feedback regarding the food portions and the pool area, and we're glad you had a good evening overall. We hope to see you again soon! Best wishes - Clare
Took kids out for a play date
Took kids out for a play date
It's great as we live 5 mins away
Great time pass
August 26, 2026
Reply from Tenpin
Hi Kiran
We're so happy to hear that you and your kids had a great time during your play date! It's wonderful to know our location is convenient for you. Hope to see you again soon. Best wishes - Clare
Came bowling late evening it was lovely…
Came bowling late evening it was lovely and quiet
August 26, 2026
Reply from Tenpin
Hi Viv
Thank you for taking the time to rate us 5 stars. We are so glad you enjoyed your late evening visit and found it to be lovely and quiet. We hope to welcome you back again soon! Best wishes - Clare
your security is crap
someone stole my stuff and the arcade machine took my money and didnt do anything
August 26, 2026
Reply from Tenpin
Hello,
We are very concerned to hear about your experience. If you would like us to look into this, please send an email with the details to customer.feedback@tenpin.co.uk and use the subject "Review - Blackpool". We can then reach out to you directly. Best wishes - Clare
Overall a good experience
Overall a good experience.
We ordered food and drink. Our drinks came really quickly but the food didn't and we had to go and ask where it was. Unfortunately it had clearly been sitting out the back for some time as it was cold
August 26, 2026
Reply from Tenpin
Hi Elle
Thank you for your 4-star review! We're glad to hear you generally had a good experience. However, we sincerely apologise that your food was cold and that you had to inquire about its whereabouts. We will share this feedback with our team to ensure improvements are made. Best wishes - Clare
Great communication and help from staff…
Great communication and help from staff easy to book and tenpin Tuesday was wonderful i was able to take the family out and enjoy our time so thank you
August 26, 2026
Reply from Tenpin
Hi Zoe
Thank you for your fantastic 5-star review! We are so pleased to hear that you had a wonderful time taking your family out for Tenpin Tuesday and that our staff provided great communication and help. We hope to see you back again very soon! Best wishes - Clare
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