Very speedy dispatch and delivery by DX. 5 metres of upholstery fabric sent beautifully wrapped and on a roll. Arrived in pristine condition. Have used this company before and visited their excellen... See more
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Promptly delivered. Not unwrapped yet but have always found merchandise good.
Experience of the Millshop Online has been good. I was so happy with the results from my use of Fabric-Genie using AI to design my own fabric. I am sure I will use one of them when, I'm ready to mak... See more
Company replied
Delivery was faster than anticipated/originally stated. Curtains are great and seem to be well made. Pattern and colour on fabric is exactly as expected from pictures online. I expected them to be a l... See more
Company replied
Company details
- Upholstery Shop
- Blinds Shop
- Curtain Store
- Curtain Supplier and Maker
- Decoration and Interior Design Store
- Interior Designer
Written by the company
The Millshop Online, the home of upholstery fabrics, curtain fabrics, supplies and much more! We’re a family-run company, born from a desire to offer top quality fabrics at fantastic prices. After our conception, we began working directly with fabric mills and weavers in the UK and Europe, developing close relationships directly at the source. We now operate online, with an ever-growing team of friendly and passionate staff that aim to deliver you the best fabric and service possible. Keeping it in the family, we specialise in curtain and upholstery fabrics. The majority of the products you see on our website are held in stock in our fabric warehouse, ready for immediate dispatch upon ordering. We spend our time building relationships with fabric mills and weavers across Europe and the UK. We discover top quality, designer fabrics at amazing prices and deliver those savings directly to you, our customers. We aim to be different. Selectively sourcing unique and varied fabrics and products that we know you’ll love. We offer free fabric samples so you are certain about your choice before purchasing. Not only do we take pride in delivering the best fabrics to you, we also strive to give the very best customer service. We passionately believe that you are entitled to expect the very best customer service from us. That’s why we offer plenty of information and guides over on our blog, along with our made to measure services. You’re always welcome to contact us with any concerns or questions you may have, don’t hesitate to email us at info@the-millshop-online.co.uk for anything. Discover our rich range of fabrics online, and begin your new design project with us today.
Contact info
United Kingdom
- www.the-millshop-online.co.uk
4.7
Excellent
4K reviews
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Hasn’t replied to negative reviews
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Excellent produce and a speedy delivery…
Excellent produce and a speedy delivery will shop again.
November 17, 2023
Another smooth ordering experience.
Another smooth ordering experience.
Easy to find and choose what I needed for making some more Roman blinds. Quick delivery, securely and efficiently packaged. Great communication throughout, including a helpful handwritten message on the delivery note.
Will no doubt be ordering again in the future.
November 16, 2023
Reply from the-millshop-online
Hello Fi
Thank you so much for your 5 star review. We really appreciate you taking the time to review us.
We are pleased to hear that your shopping experience with us was a good one.
We hope to be able to help you again in the future with your purchases.
Kind regards
The Millshop Online Team
Curtains and roman blind
Recently had 2 pairs of full length curtains and roman blind,made to measure, everything was very good, from the ordering to the finished articles. They are very well made and hang beautifully
November 16, 2023
Reply from the-millshop-online
Hello Mrs Trasler
Thank you for your 5 star review, we really appreciate you taking the time to review us.
We are pleased to hear that you found our ordering service easy to use and are delighted with your made to measure curtains and roman blind.
We hope to be able to help you again in the future with any further purchases.
Kind regards
The Millshop Online Team
We buy from again
Customer service was fantastic from start to finish. I love my new fabric.
September 20, 2023
Reply from the-millshop-online
Hello Doireann
Thank you so much for your 5 star review.
We are pleased to hear that your shopping experience with us was a good one.
We hope to be able to help you again in the future.
Kind regards
The Millshop Online Team
I haven’t received my samples
I haven’t received my samples.
You keep sending me emails asking how did we do.
November 16, 2023
Reply from the-millshop-online
Hello Shirley
We are sorry to hear that you have not received your sample order as yet.
I can see that your sample order left us on the next working day after you placed your order with Royal Mail First Class post.
I will ask our customer service team to make contact with you and check that we have the correct delivery address for you.
If you have still not received your samples we are happy to re-issue these for you. The Black Friday Events have created a higher volume of post with all delivery services unfortunately but we will endeavour to get your samples to you as soon as we can.
Kind regards
The Millshop Online Team
Beautiful & supreme quality 100%…
Beautiful & supreme quality 100% woollen fabric, made luxurious curtains. Top
November 13, 2023
Brilliant
Extremely helpful with my order and emails sent to me promptly giving clear information on my order , also prompt delivery and best of all lovely just what I wanted fabric .
November 15, 2023
Reply from the-millshop-online
Hello Daryl
Thank you so much for your 5 star review.
We are pleased to hear that your shopping experience with us was a good one.
We hope to be able to help you again in the future.
Kind regards
The Millshop Online Team
The material was of a higher quality…
The material was of a higher quality than I was expecting. The print was amazing. It perfectly fits in with the theam of our bathroom.
The turnaround from ordering and receiving was very prompt.
Thank you so much. I am very impressed.
November 15, 2023
Reply from the-millshop-online
Hello Andrew
Thank you so much for your 5 star review. We really appreciate you taking the time to review us.
We are pleased to hear that your shopping experience with us was a good one.
We hope to be able to help you again in the future with your fabric purchases.
Kind regards
The Millshop Online Team
Excellent service
Excellent service. Gorgeous fabrics at a reasonable price. Will definitely buy from them again.
November 10, 2023
Unprompted review
Reply from the-millshop-online
Hello Gill
Thank you so much for your 5 star review.
We are pleased to hear that your shopping experience with us was a good one.
We hope to be able to help you again in the future.
Kind regards
The Millshop Online Team
Delivery was very speedy
Delivery was very speedy, the fabric I ordered was lovely quality at an excellent price, would absolutely use again !
November 7, 2023
Reply from the-millshop-online
Hello Collette
Thank you so much for your 5 star review.
We are pleased to hear that your shopping experience with us was a good one.
We hope to be able to help you again in the future.
Kind regards
The Millshop Online Team
Highly recommended "shop" to buy from
Samples arrived very quickly.
Customer service excellent. Friendly, helpful
Order delivery was very prompt as well.
First rate company to deal with. Many thanks
November 15, 2023
Reply from the-millshop-online
Hello Mrs SG
Thank you for your 5 star review.
We are pleased to hear that your shopping experience with us was a good one.
We hope to be able to help you again in the future.
Kind regards
The Millshop Online Team
The ease and efficiency that I was able…
The ease and efficiency that I was able to find exactly what i wanted on your website, to order it and to receive it promptly and in good order.
November 15, 2023
Reply from the-millshop-online
Hello Janet
Thank you for your 5 star review. We really do appreciate you taking the time to review us.
We are pleased to hear that your shopping experience with us was a good one.
We hope to be able to help you again in the future.
Kind regards
The Millshop Online Team
Reply from the-millshop-online
Hello Jo
Thank you for your 5 star review.
We are pleased to hear that your shopping experience with us was a good one.
We hope to be able to help you again in the future.
Kind regards
The Millshop Online Team
No parcel was ever delivered
The delivery was delayed but the Mill Shop provided good assistance.
November 15, 2023
Reply from the-millshop-online
Hello Sue
We are so sorry to hear of the delays you have encountered with receiving your order from us.
I believe our customer service team are assisting with liaising with the delivery company to try to get this order with you as soon as possible and have also re-issued the order to you via another delivery method.
Our sincerely apologies for this delay, we dispatch our orders as swiftly as possible and have unfortunately been let down by the delivery company on this occasion.
We do hope this does not deter you from using our services again in the future.
Kind regards
The Millshop Online Team
Super quick delivery.
November 15, 2023
Excellent service
Excellent service. My order was despatched quickly and really pleased with the quality of the interlining
November 6, 2023
Reply from the-millshop-online
Hello Denise
Thank you for your 5 star review.
We are pleased to hear that your shopping experience with us was a good one.
We hope to be able to help you again in the future.
Kind regards
The Millshop Online Team
Great fabric, quick delivery
Ordered larger quantities and they came rolled. All arrived nicely and looks great.
November 6, 2023
beautiful fabric - ideal for purpose
The fabric is beautiful -very happy and perfect for my aprons and bags
November 6, 2023
Reply from the-millshop-online
Hello Carol
Thank you for your 5 star review. we really appreciate you taking the time to review us.
We are pleased to hear that your shopping experience with us was a good one.
We hope to be able to help you again in the future.
Kind regards
The Millshop Online Team
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