Very speedy dispatch and delivery by DX. 5 metres of upholstery fabric sent beautifully wrapped and on a roll. Arrived in pristine condition. Have used this company before and visited their excellen... See more
Company replied
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Very speedy dispatch and delivery by DX. 5 metres of upholstery fabric sent beautifully wrapped and on a roll. Arrived in pristine condition. Have used this company before and visited their excellen... See more
Company replied
Promptly delivered. Not unwrapped yet but have always found merchandise good.
Experience of the Millshop Online has been good. I was so happy with the results from my use of Fabric-Genie using AI to design my own fabric. I am sure I will use one of them when, I'm ready to mak... See more
Company replied
Delivery was faster than anticipated/originally stated. Curtains are great and seem to be well made. Pattern and colour on fabric is exactly as expected from pictures online. I expected them to be a l... See more
Company replied
The Millshop Online, the home of upholstery fabrics, curtain fabrics, supplies and much more! We’re a family-run company, born from a desire to offer top quality fabrics at fantastic prices. After our conception, we began working directly with fabric mills and weavers in the UK and Europe, developing close relationships directly at the source. We now operate online, with an ever-growing team of friendly and passionate staff that aim to deliver you the best fabric and service possible. Keeping it in the family, we specialise in curtain and upholstery fabrics. The majority of the products you see on our website are held in stock in our fabric warehouse, ready for immediate dispatch upon ordering. We spend our time building relationships with fabric mills and weavers across Europe and the UK. We discover top quality, designer fabrics at amazing prices and deliver those savings directly to you, our customers. We aim to be different. Selectively sourcing unique and varied fabrics and products that we know you’ll love. We offer free fabric samples so you are certain about your choice before purchasing. Not only do we take pride in delivering the best fabrics to you, we also strive to give the very best customer service. We passionately believe that you are entitled to expect the very best customer service from us. That’s why we offer plenty of information and guides over on our blog, along with our made to measure services. You’re always welcome to contact us with any concerns or questions you may have, don’t hesitate to email us at info@the-millshop-online.co.uk for anything. Discover our rich range of fabrics online, and begin your new design project with us today.
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Great service and extremely quick delivery. Fantastic range of materials
Very quick delivery and good value for money highly recommend
Brilliant service as ever - ordered samples this time and they came very quickly. Have ordered lots of fabric in the past and they are great value and quick service.
The fabric is lovely the interlining is good. The reason it gets 3 stars are because I spent almost £350 and within less than a week a sale was announced with 15% off which would have made quite a difference to my order. So beware when you order from here try and make sure they are not having a sale. Delivery was speedy. Really can't fault my order apart from the sale.

Reply from the-millshop-online
Excellent web sight . Superb choice of quality fabrics
Quickly orders arrive and well packaged.

Reply from the-millshop-online
Great price and really quick delivery. Good quality fabric.
I ordered samples of fabric which arrived, free postage, very quickly. Very pleased with the service.

Reply from the-millshop-online
The fabric samples I ordered were dispatched quickly and they were good quality fabrics.
The Millshop rang me to let me know that my order was being sent in two lengths because of the size of the order and to check this was ok. This showed excellent customer service and the delivery was made within two days of order.

Reply from the-millshop-online
Superb choice, very competitive and excellent service with fast delivery. Highly recommended!

Reply from the-millshop-online
Easy ordering, high quality of fabrics assured, and prompt, efficient, delivery.
Great price!
Swift and we'll packaged delivery.
The velvet is just right gir upholstery and was a reduced item so excellent value.
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