Very speedy dispatch and delivery by DX. 5 metres of upholstery fabric sent beautifully wrapped and on a roll. Arrived in pristine condition. Have used this company before and visited their excellen... See more
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Promptly delivered. Not unwrapped yet but have always found merchandise good.
Experience of the Millshop Online has been good. I was so happy with the results from my use of Fabric-Genie using AI to design my own fabric. I am sure I will use one of them when, I'm ready to mak... See more
Company replied
Delivery was faster than anticipated/originally stated. Curtains are great and seem to be well made. Pattern and colour on fabric is exactly as expected from pictures online. I expected them to be a l... See more
Company replied
Company details
- Upholstery Shop
- Blinds Shop
- Curtain Store
- Curtain Supplier and Maker
- Decoration and Interior Design Store
- Interior Designer
Written by the company
The Millshop Online, the home of upholstery fabrics, curtain fabrics, supplies and much more! We’re a family-run company, born from a desire to offer top quality fabrics at fantastic prices. After our conception, we began working directly with fabric mills and weavers in the UK and Europe, developing close relationships directly at the source. We now operate online, with an ever-growing team of friendly and passionate staff that aim to deliver you the best fabric and service possible. Keeping it in the family, we specialise in curtain and upholstery fabrics. The majority of the products you see on our website are held in stock in our fabric warehouse, ready for immediate dispatch upon ordering. We spend our time building relationships with fabric mills and weavers across Europe and the UK. We discover top quality, designer fabrics at amazing prices and deliver those savings directly to you, our customers. We aim to be different. Selectively sourcing unique and varied fabrics and products that we know you’ll love. We offer free fabric samples so you are certain about your choice before purchasing. Not only do we take pride in delivering the best fabrics to you, we also strive to give the very best customer service. We passionately believe that you are entitled to expect the very best customer service from us. That’s why we offer plenty of information and guides over on our blog, along with our made to measure services. You’re always welcome to contact us with any concerns or questions you may have, don’t hesitate to email us at info@the-millshop-online.co.uk for anything. Discover our rich range of fabrics online, and begin your new design project with us today.
Contact info
United Kingdom
- www.the-millshop-online.co.uk
4.7
Excellent
4K reviews
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Hasn’t replied to negative reviews
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Very prompt and material as described.
October 16, 2023
Reply from the-millshop-online
Hello Anna
Thank you for your 5 star review, we appreciate you taking the time to review us.
Kind regards
The Millshop Online Team
Thermal Blackout Lining just as…
Thermal Blackout Lining just as described Good material to work with. Not too bulky.
Prompt delivery and well wrapped
Would recommend both the firm and the material.
October 16, 2023
Reply from the-millshop-online
Hello Janet
Thank you for your 5 star review, we appreciate you taking the time to review us.
We are pleased to hear that you are happy with the Thermal Blackout Lining you ordered, its the perfect lining to help insulate your home and nice and drapey to work with.
We hope to be able to help you again in the future with your fabric purchases.
Kind regards
The Millshop Online Team
Reply from the-millshop-online
Hello Jo
We are sorry to hear that you have not received your sample order from us.
I can see that your samples were dispatched on the next working day from us with Royal Mail First Class. Unfortunately once they leave us we are in the hands of Royal Mail. We would have expected you to have received them by now.
If you have still not received them if you could advise our customer service team on info@the-millshop-online.co.uk who will look into this for you and arrange a re-issue.
Kind regards
The Millshop Online Team
Quick delivery and high quality fabric
Really quick delivery and the fabric is of really high quality and perfect for my bedroom curtains. Just got to find time and space to cut them out and make up. Thank you
October 16, 2023
Reply from the-millshop-online
Hello Carol
Thank you for your 5 star review, we appreciate you taking the time to review us.
We are pleased to hear that your shopping experience with us was a good one and hope you love your new curtains once they are made.
Hopefully we can help again in the future with your fabric purchases.
Kind regards
The Millshop Online Team
I have not receive my samples
October 16, 2023
Reply from the-millshop-online
Hello Jacquie
We are sorry to have received a 1 star review from you.
Your sample order left us with Royal Mail First Class on the next working day from order. Unfortunately once they leave us promptly we are in the hands of Royal Mail. We apologies that these have been held up. I believe you are in touch with our customer service team who are looking into this for you and will re-issue these if you have still not received them.
We do hope this does not deter you from using our services again in the future.
Kind regards
The Millshop Online Team
Very good products at reasonable…
Very good products at reasonable prices. Excellent customer service.
October 6, 2023
Reply from the-millshop-online
Hello Terence
Thank you for your 5 star review, we appreciate you taking the time to review us.
We are very pleased to hear that your shopping experience with us was a good one.
Kind regards
The Millshop Online Team
Very impressed with the service
October 5, 2023
Reply from the-millshop-online
Hello Elodie
Thank you for your 5 star review, we appreciate you taking the time to review us.
We hope we can help you again for your fabric purchases in the future.
Kind regards
The Millshop Online Team
Reply from the-millshop-online
Hello Kerry
Thank you for your 5 star review, we appreciate you taking the time to review us.
Kind regards
The Millshop Online Team
Really lovely quality Gingham fabric.
October 13, 2023
Reply from the-millshop-online
Hello Ms Barton
Thank you for your 5 star review, we appreciate you taking the time to review us.
Kind regards
The Millshop Online Team
Very efficient and speedy delivery
October 5, 2023
Excellent service and fabric
I am new to this company so didn't know what to expect of the fabric or the service but I'm pleased to say that both were excellent. It was easy to order and the parcel arrived within a few days. The fabric is lovely
October 13, 2023
Reply from the-millshop-online
Hello Linda
Thank you for your 5 star review, we appreciate you taking the time to review us.
We are pleased to hear that your first shopping experience with us was a good one and we hope to be able to help you again with your fabric purchases in the future.
Kind regards
The Millshop Online Team
The fabric was good quality and arrived…
The fabric was good quality and arrived on time.
The only thing you should bare in mind is the patterns where very large.
October 4, 2023
Reply from the-millshop-online
Hello Carol
Thank you for your review.
All of our fabrics have differing pattern sizes and designs. These pattern repeat sizes can be found on each fabric page usually with an image of the fabric being used so that you can get an idea of the scale of the pattern. We always strongly recommend a sample of any fabric that you are interested in as this will show you the scale of the pattern so you can be sure it will work for the project you have in mind.
Kind regards
The Millshop Online Team
Great quality fabric and a large range…
Great quality fabric and a large range to choose from, I had an immediate response with a query. All round good experience. Very speedy delivery
October 13, 2023
Reply from the-millshop-online
Hello Sylvia
Thank you for your 5 star review, we appreciate you taking the time to review us.
We hope to be able to help you again in the future.
Kind regards
The Millshop Online Team
Got a great price on the material and…
Got a great price on the material and received within a few days.
October 13, 2023
Reply from the-millshop-online
Hello David
Thank you for your 5 star review, we appreciate you taking the time to review us.
Kind regards
The Millshop Online Team
Very happy with service provided
Very happy with service provided. Website easy to use and ordering straight forward. Fast delivery and an efficient courier service used to deliver the item. Would purchase again from this company.
October 12, 2023
Reply from the-millshop-online
Hello Nicola
Thank you for your 5 star review, we appreciate you taking the time to review us.
Kind regards
The Millshop Online Team
the orders arrived promptly
the orders arrived promptly, including a small parcel next day to help me when I had mis ordered, (my fault)
October 12, 2023
Great experience with this company
Great experience with this company. Quick dispatch and fast delivery. Will use this company again in the future.
October 4, 2023
Reply from the-millshop-online
Hello Ernesta
Thank you for your 5 star review, we appreciate you taking the time to review us.
We hope to be able to help again in the future.
Kind regards
The Millshop Online Team
I ordered 5 samples of fabric
I ordered 5 samples of fabric. They arrived very quickly and were all suitable for my project . The hard bit is choosing between them!
October 4, 2023
Reply from the-millshop-online
Hello Prue
Thank you for your 5 star review, we appreciate you taking the time to review us.
We are pleased to hear that you used our sample service, it's the best way'to get a true idea of the colour, texture and weight of a fabric and we are delighted to hear you liked all 5!
We hope to be able to help you again with your fabric purchases in the future.
Kind regards
The Millshop Online Team
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