The AA kept us informed of progress of patrolman’ arrival. He exceeded expectations by arriving 30 minutes earlier than expected. Ian contacted us just before he arrived and gave a great deal of comfo... See more
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The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- www.theaa.com
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Great service from Cameron
Great service from Cameron! Identified the fault, identified the correct replacement part, fitted it quickly and professionally.
Excellent servicr
Anthony was great, tested battery got car started. New battery was required which he collected came back and fitted it all within 1.5 hrs excellent service.
Reliable AA. A GREAT COMPANY!
My experience with the AA has always been great. Very professional! I would recommend the AA to anyone. So reliable. They came within 40 minutes.
- Response time was spot on.
- Response time was spot on.
- Responder was polite and professional.
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Immediate response online
Immediate response online with the estimated time of arrival. Phoned to let me know when he was on his way
James was brilliant with my broken down…
James was brilliant with my broken down car.
The wait for very long unfortunately
May use AI-assist with repliesRead more
What made my experience great was gary…
What made my experience great was gary the man who attended he was the real deal, top marks to him. not really the aa , they are usually trying to poke obstacles to money grab, big corporation trying to capitalise take advantage on some poor average persons misfortune

Reply from The AA Breakdown Cover
I was told by a friend that the AA…
I was told by a friend that the AA would not be interested in my particular fault.
They immediately responded to my request, arrived promptly, and spent a long time rectifying it.
Help, my battery is flat!
My battery was flat. I was able to go online and then speak to someone to report the fault. This was quick and easy. I was given a wait time of about an hour, but Carl the AA man rang me and arrived much sooner which was great. He asked me questions, managed to start the engine and explained clearly why he thought the battery had gone flat. (Apparently if you leave key in ignition, which I had done during a lunch break, this can drain power from battery). He then made sure I was able to drive to a garage where the battery could be sorted. Thank you Carl, great service!!
Daniel was professional
Daniel was professional, polite, responded to my call quickly, and solved the problem efficiently allowing me to get to a garage safely .

Reply from The AA Breakdown Cover
Excellent assistant friendly patient…
Excellent assistant friendly patient and assured I got home safely
Very quick coming out!
Very quick coming out. Helpful, friendly and efficient. Great service!
People need a nice personired very helpful and genuinely want to help the person amazing
Steve was very helpful and he did his job to the end smiled all the way through .talked about. what he was doing and doing next
Outstanding service by Frazer
Outstanding service by Frazer. Diagnosed battery failure and actually had replacement in van. Wonderful! Job completed quickly, friendly, helpful and professional.
Excellent and rapid service
Excellent and rapid service, and the battery was replaced for a reasonable cost. Windows would not work from the key fob after replacement, and a solution was not offered, but I found the fix on Google, and all was fixed again in 5 minutes
I broke down on the motorway
I broke down on the motorway. Call was handled professionally and quickly. Assistance unit was with me well within the agreed time frame. David, the technician was superb and made sure I got to my garage safely.
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