What a hero , came to my rescue when arranged pick up didn't show.... didn't charge any more than his normal more than fare rate even though I was in a desperate situation , really lovely man , will... See more
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In a word brilliant. Both chaps were professional, prepared and prompt. They helped move home on a warm July day and played tetris masterfully, grafting for over 8 hours with a smile on their... See more
Perfectly friendly and do well on packing front. Best to ask a plumber to install your washing machine as it’s now costing us a leak, plastering and flooring inspection thanks to Van Butler not in... See more
Company replied
I never normally bother to review anybody, as standards nowadays are generally barely adequate. But I felt I had no choice after using their excellent services. Polite, professional, great comms... See more
Company replied
Company details
- Moving Company
- Courier and Delivery Service
- Delivery Service
- Flat Pack Assembly
- Moving and Storage Service
- Transportation Service
Written by the company
The Butler & The Van is a professional, fully insured Man and Van and House Removals service covering Sheffield, Doncaster, Rotherham, Barnsley, Chesterfield, Worksop, and the wider South Yorkshire area. We specialise in home relocations, house moves, furniture collection and delivery, furniture assembly, Motorbike transport, single-item transport, and business relocations. Whether you're moving home, collecting a sofa, transporting bulky items, or need help assembling furniture, our experienced and friendly team is here to help. Led by Stephen, The Butler, himself. Operating a large Luton van equipped with an electronic tail lift, we can safely handle heavy, awkward, and specialist items, including electronic beds, wardrobes, appliances, pianos, bikes and large furniture. We offer flexible one, two, and three-person teams to suit moves of all sizes. With years of experience and full Goods in Transit Insurance, The Butler & The Van is committed to providing reliable, professional, and friendly man and van services, house removals, and furniture delivery throughout Sheffield, Doncaster, and South Yorkshire.
Contact info
168 Buchanan Road, , S5 8AN, Sheffield, United Kingdom
- +447442708857
- thebutler@deliveryman.com
- www.thebutlerandthevan.co.uk
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Delivered on time very helpful and…
Delivered on time very helpful and friendly, good service.
Very helpful..and professional...great…
Very helpful..and professional...great attitude towards the job and the business thx guys
Great service
Great service, text in advance to let me know their timing and arrived as they said. Very courteous and respectfull and efficient. Delivered our goods with care and unwrapped, taking their rubbish with them from the packaging. Would recommend 👌
Mattress delivered without problem…
Mattress delivered without problem (apart from getting it up the stairs!)
And no discernible marks on my carpet, or walls
Thanks,
Ron
Spot on…
Kept me updated on delivery time through the day. Lovely friendly guys. Chatted with the children. We’re quick efficient. Perfect.
Very friendly
Very friendly men asked if they needed to take show off before entering house.
Brilliant on time very polite great…
Brilliant on time very polite great help explained everything to us couldn't fault them really Happy with the service
Excellent service!
Polite, friendly and efficient. Texted on the morning of delivery to narrow down the time slot. Old mattress bagged up ready for collection by the Council on Tuesday. Very satisfied customer!

Reply from The Butler & The Van
Great experience
Great experience. Staff well dressed. Only problem store said l would have mh delivery am not 17.30 It meant that my PA could not be here to make the bed up as l was disabled. But l put that down to breakdown of communication between store and Betlers.

Reply from The Butler & The Van
Excellent delivery
I had a king size bed and mattress delivered and they were very professional, kind, quick and well mannered.

Reply from The Butler & The Van
Delivery of mattress
2 very friendly & polite young men arrived within the time frame which had been texted to me. They placed my old mattress ready for collection & covered it with the wrapping from the new one.

Reply from The Butler & The Van
Helped us immensely with expertise in…
Helped us immensely with expertise in lifting and negotiating stairs and tight spaces. Went above and beyond.
Exceptional Service!
I hired out The Butler & The Van to help me transport some items across town. He arrived promptly, just before the agreed time, and the whole service was conducted efficiently and in a timely manner.
His customer service is excellent. He is friendly, professional, and quick to respond to communications both before and after the job.
I was charged a more than fair price for his services, and will be happy to hire him again should the need arise. Thanks Steve 😁
I never normally bother to review…
I never normally bother to review anybody, as standards nowadays are generally barely adequate.
But I felt I had no choice after using their excellent services.
Polite, professional, great comms and prompt
What more could you ask for!?
Thanks again Stephen 👍

Reply from The Butler & The Van
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