Easy to order , kept up dated on delivery , table was exactly what I was expecting. Would definitely order from you again.
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See what reviewers are saying
Poor quality items for the price paid and customer service is non existent, they don’t respond to emails or WhatsApp. Bought a side table that has a seam all the way up the back, a rattle like th... See more
BE AWARE SCAMMERS Disgusting company run by scammers! Be aware! I purchased a cabinet reported as “in stock” but keep receiving emails about delivery delays. This has been ongoing for almost 2 month... See more
From ordering to delivery I have received first class service. The delivery gentlemen, Rubel and Surwinder, were so lovely and helpful and ensured I was happy with my furniture. Incidentally the mid c... See more
Company details
Written by the company
The Furnshop - a UK based retailer offering & delivering quality furniture & designer home decor to customers based nationwide. Established long since 1998, TFS started off as a small shop fitting company in Leicester & since then has kept evolving every year with a mission to offer an unrivalled choice, excellent price & most important second to none customer service. Being a Family run business our business ethics revolve around care & commitment. A customer buying from TFS by default becomes a part of our humongous TFS family and enjoys dedicated support throughout. We pledge to do everything possible to make your online shopping a happy & memorable experience. We consistently work hard give you a real superstore experience and to make this possible we have cherry picked a grand selection of UK most quality conscious Brands & we continue adding the best furniture & home decor designs to our premium catalogue. We take pride in our service & treat our customers the way we liked to be treated our selves. Our experience in the industry allows us to understand customer expectations from a retailer and we leave no stone unturned to meet our customer demands. If you wish to order from us or have any queries regarding our product services & policies, feel free to email us on hello@thefurnshop.co.uk. If you wish to visit us in person and view our products in the flesh, we welcome to our beautiful showroom based in Leicester City Centre.
Contact info
Grosvenor Works ,Grosvenor Street, LE1 3LR, Leicester, United Kingdom
- 0116 253 2565
- hello@thefurnshop.co.uk
- www.thefurnshop.co.uk
3.8
Great
377 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 9% of negative reviews
Typically replies within 24 hours
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Smart desk for a small office
The desk is nice and smart and very easy to assemble, the delivery was quicker than estimated. Excellent service.
May 9, 2024
Unprompted review
Fantastic service
Fantastic price, delivery and customer service. Would highly recommend.
May 7, 2024
Unprompted review
Great mattress, service and price
Really pleased with my daughters new mattress. I chose it based on reviews and being a Which best buy and this was the cheapest I found it. Couldn't fault the service, fast delivery, good communication and arrived exactly when expected. My daughter is also impressed with how comfortable her mattress is after 4 nights of sleeping much better
May 7, 2024
Unprompted review
Great quality furniture for the price
Great quality furniture for the price. Free delivery and excellent delivery with care.
Slight delivery delay but well worth the wait.
Would highly recommend.
April 15, 2024
Positive experience
I’ve received my item yesterday it’s a coffee table and its more beautiful than the website picture ,the quality ,the colour are perfect i want to thank the furnshop for their excellent service ,the communication and the delivery were perfect ,thank you for everything !
May 2, 2024
Unprompted review
Coffe table
Yesterday i have received my coffee table and its more beautiful than the website picture i’m so happy and i want to thank the furnshop for the item. the quality,the color are perfect. It was easy to communicate with them they have very good customer service and the delivery was perfect as well .thank you and I wish you the best,
May 2, 2024
Easy to use website and we were kept…
Easy to use website and we were kept updated on delivery times. Instructions were generally easy to follow and requires 2 persons to construct at times. All parts were included and lined up perfectly. Looks great and at a very competitive price. I highly recommend.
May 2, 2024
Unprompted review
Beautiful piece of Furniture
The item arrived as stated. Delivery men put item in room of choice. It was very well packaged. It had no faults whatsoever. It was a beautiful item, better than expected. I would recommend buying from this company and I would definitely buy from them again.
April 30, 2024
An easy website to use
An easy website to use, excellent prices and very good customer service, would recommend company
April 29, 2024
Unprompted review
Great product and service
Great product, solid wood, amazing details and finishing, delivered timely and with care as promised.
March 15, 2024
Unprompted review
Excellent customer service and very…
Excellent customer service and very friendly, efficient drivers.
April 25, 2024
Unprompted review
The dressing table stool is well made…
The dressing table stool is well made and is a perfect size. The style is good and it has a lovely seat. Would have given 5 stars if they had done one in white paint
April 19, 2024
Bought bar stools
What a brilliant company, I bought stools for my kitchen after being letdown from another company. Bought from CFS, they arrived as they had stated.Couldn’t believe the quality for the price they charged. Top seller thank you so much. They even follow up to see if you’re happy with your purchase. Will buy again from them for sure.
April 9, 2024
Unprompted review
Absolutely fantastic delivery within 3…
Absolutely fantastic delivery within 3 days for my kayflex 4ft mattress great contact from them thanks very much highly recommended
April 24, 2024
Excellent customer service
Excellent customer service. All calls answered very quickly. All queries answered and reassured.
Goods arrived very promptly, and driver called 30mins upon arrival.
Very happy with my purchase and the service provided. Would highly recommend.
April 24, 2024
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