The Heating Hub were a great help finding our way through this new world of air source heat pumps. They gave guidance on specification and cost, along with the name of an Elite Installer. After severa... See more
Company replied
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The Heating Hub were a great help finding our way through this new world of air source heat pumps. They gave guidance on specification and cost, along with the name of an Elite Installer. After severa... See more
Company replied
Both Joe and Caroline were informed and honest in their appraisal of our wants and needs. In the end thanks to their helpful and impartial advice and guidance we actually decided that a heat pump sol... See more
Company replied
Excellent idea to ensure you get the best possible installation. Just choose one of the recommended Elite installers and you can't go wrong. It's not just what appliance that is installed but... See more
Company replied
Had a new Viessmann 050 25kw combi boiler fitted in June 2023. Acting on their advice I decided to use weather compensation to control the heating. This is coupled with an EPH controller which basical... See more
Company replied
The only independent and impartial consumer advice website for domestic heating customers. Pages of free of guidance on gas, oil and renewable heating systems with options for 1-2-1 advice to save you time, money and stress.
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Extremely happy with the installation of our new fireplace - some minor timing / organisation problems that got sorted out and we would definitely recommend the team to anyone we know!
very professional, very happy with the product heats the whole house to the point we are turning off the central heating
Fantastic,professional service from start to finish
Stove fitted, breast wall plastered and hearth installed all to a very good standard. Really pleased with the way the stove operates and is particularly easy to light the logs and control the airflow.Good handover.
Installation was fine, workmanship good, but not good at clearing up after themselves.
Very nice chaps, but we were surprised, after they had gone, at how much mess they left us with outside.
Particularly impressed with the fitters - professional, cheerful, helpful, quick & hard working - would recommend.
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