Thekidswindow Reviews 

154
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I had a playhouse delivered from this place and there were parts missing , also the assembly instructions were very poor - just a bad photocopy.. I had to buy some wood and make the missing parts... See more

Rated 5 out of 5 stars

I bought 3 different titles and LOVED every one of them. I have bought many personalised books over the years and feel these are the best yet. The books themselves have a story-line involving all th... See more

Rated 5 out of 5 stars

Ordering and paying was extremely easy and the footmuff arrived very promptly in excellent condition. I wanted the grey colour and was looking to pay £50 from other suppliers but it was much cheaper... See more

Rated 5 out of 5 stars

Ordered this bed from Thekidswindow for my 17 month old grandson. It came promptly without problems via UPS tracked service, delivered to my daughter's address, was well packed and arrived at the... See more

Company details

  1. Baby Store

Information provided by various external sources

UK online department store for babies and children. Buy children's clothes, toys, gifts, fancy dress, nursery and children's bedroom furniture, personalised books & gifts, pushchairs, baby equipment and more.


Contact info

2.8

Average

TrustScore 3 out of 5

154 reviews

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2.8

All reviews

(154)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic delivery and fantastic product

I was very pleased with the delivery. I was phoned to arrange a day and the driver, as promised, rang me half an hour before hand. Everything in my order was delivered on time as promised.
The bunks and mattress that I ordered were in perfect condition and have gone down, or should that be up!, a treat. I'm thrilled to bits

November 26, 2012
Unprompted review
Rated 4 out of 5 stars

We recommend these lovely bunkbeds!

Lovely bunkbed! Bought this as it is a bit shorter then your normal bunkbeds and a much better fit in a box room. Was easy to assemble, and the built in shelves makes a very special storage for favorite books, teddies and football trophies. Our only minus is that the lower bunk could have been just a little bit higher of the floor, but that's only a tiny little annoyance. Ultimately the boys are happy and so are we!

November 25, 2012
Unprompted review
Rated 4 out of 5 stars

Good experience .......

We ordered a bunk bed that was due for delivery, but unfortunately the wrong colour was ordered by the Kids Window. They were very apologetic, and we had to wait a couple more weeks for it to be delivered. The delivery driver was very helpful, courteous and polite - a credit to the company. They seem a nice, friendly, busy company.
(Bunk bed wise - not Kid's Windows fault, but we had the same bunk bed a couple of year's earlier made from same company, and it feels as though the manufacturer has cut corners as it is not as well made as the older bunk bed - therefore should be cheaper!!!)

November 25, 2012
Unprompted review
Rated 4 out of 5 stars

....Excellent,cheerfull service at TheKidsWindow site

Ordered a wonderful Rainbow Fairy dress for my grandaughter for her 5th Birthday...I was genuinely absolutely thrilled with it, and what is more so is she! It's currently hanging right beside her bed so she can see when she wakes up...This colourfull pretty garment was just "as seen" on the website. Thank you everyone at The Kids Window.

November 24, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service

They really understand the term "good customer service" and when our item went missing in the post they dispatch a replacement without question.

November 24, 2012
Unprompted review
Rated 4 out of 5 stars

Bed fantastic, the wait for it, not so!

I ordered the midsleeper bed and mattress for my daughter having been advised it may take up to 14 days for delivery.
After I chased it up it finally arrived a month later, Iwas not impressed as it probably would never have got here if I hadn't chased it!!
The bed however I cant fault! It took me 5 hours to put together single handedly and would have been much quicker had I read the instructions properly!!!!
The bed is sturdy, excellent quality and looks great. It works so well in my daughters small bedroom and the space underneth has become invaluable play/storage and the curtain around has kept it all tidy.

November 24, 2012
Unprompted review
Rated 5 out of 5 stars

Personal touch!!

I bought this book for my niece and she loved it! It reminds me of a book that my sister had as a child which she has kept. I hope my niece will cherish this book and keep it until she is older! The kids window are a very professional service and are excellent with communication! Thanks very much.

November 23, 2012
Unprompted review
Rated 5 out of 5 stars

Great service

Very good experience buying with this company! Great value/quality and delivery was quicker than expected. Will definitely buy from them again.

November 23, 2012
Unprompted review
Rated 5 out of 5 stars

Quick and easy service

I had a complaint about a small flaw on the product. I contacted the kids window and within a week I had a brand new replacement with no hassle at all.

November 22, 2012
Unprompted review
Rated 4 out of 5 stars

Quick delivery

The delivery was fast and the product was good quality. The only reason I have not given this 4 stars is that they sent the costume in a smaller size than I had ordered. Fortunately it did still fit my daughter as she had to take it in for her school play 2 days later.
Would (and have) still recommended this website to others.

November 22, 2012
Unprompted review
Rated 1 out of 5 stars

Very unprofessional service

Did not proceed order util chase them 2 months later, person who assembled the bed badly damaged wooden floor, customer service does not follow up, send a bed curtain for refund over two weeks ago and still no refund. I really would not recommend this company!

November 21, 2012
Unprompted review

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