My partner was effected by the recent Matches Fashion administration and when trying to return an item to Le Kilt direct (she'd purchased two from Matches and one direct), no response via email or pho... See more
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Bought a brass/saddlery leather belt for my kilt. Item is fantastic. Very well made and fit for purpose. Delivery was super quick and correspondence with Store regarding questions was easy, polite... See more
Thankyou so much for my dress sgian dubh. My Brother found me the large dirk version in a store here in Australia and I badly wanted it’s little brother to hang in a display case on my wall with my... See more
Company replied
I wanted a throw and cushions to compliment my new light coffee coloured bedding and bring texture to the overall look. The selection at The Kilt Store were very competitively priced and it was hard... See more
Company details
Information provided by various external sources
The kilt Store are a family firm, established 1991, trading for over 28 years, buying the best of Scotland's highland wear & maintaining top quality. If your looking to Scotland for Scottish made kilts - kilt jacket's - kilt hire - sporrans - highland wear - highland kilt outfits to buy or hire in the high street or online - come to the experts, where we are proud to supply tradition with a Scottish badge
Contact info
26 Hardengreen Industrial Estate , EH223NX, Dalkeith, United Kingdom
- 0131 337 3333
- sales@8yards.co.uk
- www.thekiltstore.com
4.3
Excellent
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Scam company
Scam company! Placed my order in Feb took my money despite been told it would ship on this date, then another date nothing as arrived! Just like the pandemic I would avoid using them
March 9, 2022
Unprompted review
Reply from the kilt store
Hi James,
I am extremely sorry to hear your experience has been unpleasant. Are you able to send me a bit of information regarding what it was you ordered and the name the order was placed under and I can have a look into this ASAP to have this resolved. If you could please send this information to dalkeith@kilthire.com for my attention.
Please accept my most sincerest apologies for any inconvenience this may of caused for you.
Kind Regards,
Zoe
Great piece of kit
Great piece of kit. It's very well made and cheaper than rival products.
February 24, 2022
Took too long to arrive and there was…
Took too long to arrive and there was no confirmation to the buyer that it had been delivered.
February 14, 2022
Reply from the kilt store
Hi Gillian,
I apologise deeply for there being delays in your order reaching you and for the lack of confirmation to state it had been delivered.
I have raised this with our IT department to have a look into our automatic emails to make sure our confirmation emails are working correctly both for dispatching and delivery as we certainly don't want anyone being left unaware regarding the status of their order.
I do hope that your order once received was satisfactory and again please accept my deepest apologies for the inconvenience this caused for you.
Kind Regards,
Zoe
Excellent service
Excellent service. Fast response when I needed to return an item even although I ordered from France. Thank you and will definitely use again and recommend to my kilt wearing friends!
January 14, 2022
Excellent service
Excellent service. Item was delivered before Xmas, expected delivery was at time of order due 29 Dec.
January 13, 2022
Great service thanks
January 9, 2022
I ordered on line
I ordered on line, email for collecting was quick, the packaging was beautiful, and staff were friendly.
January 9, 2022
Great experience
Bought a kilt roll for my son in law’s Christmas. Delivery time was excellent and product was also perfect. Exactly the same as others I have bought in the past for other members of the family. Would definitely buy again from you.
January 6, 2022
Delight with the service and my purchase
December 18, 2021
Professional packaging and…
Professional packaging and exceptionally quick response time - invaluable with Christmas fast approaching.
December 13, 2021
Beautiful highland stoneware at good price
The quaich was as described and arrived promptly and well-packaged.
November 28, 2021
Excellent company
Excellent company, very helpful staff in the Haymarket shop and over the phone. Kindly let me try on a different size of ghillie brogue (which they ordered to the shop for me) when I was unsure of my sizing. 5 stars.
November 4, 2021
Very quick service.
October 30, 2021
Very efficient service pleased with…
Very efficient service pleased with service
Many thanks
October 29, 2021
The kilt store was very helpful getting…
The kilt store was very helpful getting a matching tie on time. Communication was second to none. They delivered on time. Excellent service.
September 25, 2021
Braw
The kilt bag is just quality and will make things so much easier for transporting kilt and accessories, no hassles with purchasing and the delivery 👏
September 22, 2021
The bottom & strap was a different…
The bottom & strap was a different colour to the one I had chosen .
The zip at both sides of the bag snag when being opened which is a worry that they will break. The bag was a birthday gift to my daughter in law so I feel quite disappointed with my purchase.
September 16, 2021
I lost one tassel from a favourite…
I lost one tassel from a favourite dress kilt sporran. Conor was a great help in identifying a new set of three to match the sporran. They arrived quickly and were easy to fit. Excellent service!
September 14, 2021
Hebridean Heather Tie
I needed a tie in Hebridean Heather tartan to complete my kilt outfit, local kiltmaker did not make ties in this tartan. Looked online and found the Kilt Store stocked the item. Easy to order online at a good price. Tie arrived in a few days. Good service but only 4 stars are the tie has a few loose threads that I will need to trim.
September 1, 2021
Great service order arrived very quickly
August 26, 2021
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