The Luscious Bed Company Reviews 

73
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

awful experience, Shit communication throughout. Delivery driver turned up with no communication and had to argue to have the bed put up even though i had paid extra. avoid at all costs.

Rated 5 out of 5 stars

Got my bed from The Luscious Bed Company and honestly it’s amazing – super comfy and looks great. Had a few worries at first but turns out there’s new management now and they’ve really sorted things... See more

Rated 1 out of 5 stars

If you want a pure disgusting delivery & email a fight …. Take them Stay far far away! They promise a 2 - 3 weeks delivery. devastating delivery! Your waiting weeks for delivery!... See more

Rated 5 out of 5 stars

Tbh I took abit of a risk after reading some reviews, but honestly from start to finish no problem! Great communication, fast delivery and bed just as I wanted it. Would definitely recommend! And will... See more

Company details

  1. Bedroom Furniture Store

Written by the company

About us. Started as a small family run business and expanded to nationwide. We have over 10+ years of experience in the bedding industry. Innovating designs all the time to keep up with the times and where quality is never compromised, we have something for everyone. Stocking over 40+ fabrics and colours to choose from everything is customised. For a dashing bed we have the upholstered bed range from wingbacks, sleighs and panel bed frames which can have storage underneath. We do the ever popular divan beds aswell as the divan ottoman storage. so come and have a look our name says it all we truly are a Luscious Bed Company.


Contact info

3.4

Average

TrustScore 3.5 out of 5

73 reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(73)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really impressed

Really impressed!
There are absolutely no complaints from us. We’re really happy with the bed! We ordered the Victoria Wingback Ottoman Divan in Pebble Plush. I have to say that the bed looks beautiful in our room and it appears to be decent quality. The price was very reasonable too. We paid extra for the D&I service and it was worth every penny! They came on the day we requested and although they were outside of the initial time window we were given we were kept up to date. The men who came to delivery were very polite and courteous too. We’ve already recommend The Luscious Bed Company to a friend.

June 23, 2023
Unprompted review
Rated 1 out of 5 stars

Really bad

Really bad, paid postage for samples, I posted on their Facebook page that they never arrived , they immediately logged that they had been posted, but weeks later still no sign of them thank god I didn’t pay out for a bed I don’t believe then to be trustworthy

April 19, 2023
Rated 5 out of 5 stars

Really nice bed

Really nice bed, excellent service. Very easy to contact and prompt to reply. Also hadn't realised there was a discount code when I bought the bed. They were happy to refund part of my order the equivalent of the discount code to ensure I didn't miss out. Good company that I would recommend.

March 15, 2023
Unprompted review
Rated 1 out of 5 stars

I waited for the order for a whole…

I waited for the order for a whole month, they wrote to me from an unfamiliar number that my order would be delivered next week and so for a whole month. Now I want to return my money, they do not return it to me for more than a week. Be careful

December 27, 2022

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