Very helpful customer service. Needed answers to specific questions relating to my choice of light and provided with appropriate answers to my questions. Also called me back as promised when there was... See more
Company replied
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See what reviewers are saying
I talked through my requirements, the wall lighting company ‘got it’. They made the cables to our agreed specifications. It was delivered promptly and very well packaged in Nov 25. Our renovation has... See more
Company replied
Beautiful lights. Superb quality, non flimsy cheap parts here. We initially ordered several different styles to try out before ordering more of our preferred lights. Returns were handled quickly and... See more
Ordered the Zafferano Pina mini table lamp, having seen them in a posh restaurant in Oslo! I was thrilled to finally find them stocked by The Wall Lighting co. It was expensive, but worth every pen... See more
Company replied
Company details
Written by the company
We have a wonderful range of beautiful, bespoke and quality wall and pendant lights at The Wall Lighting Company Ltd. Our lights are sourced from artisans in the UK to designers in the USA and Europe. For any lighting style - contemporary, classic, bespoke, unique and industrial. Interior, Bathroom and Outdoor Wall Lighting with the correct IP specifications. We pride ourselves on our customer service and want to help our customers in achieving all their wall lighting requirements. Free standard UK delivery on all orders over £100.00.
The best range of Wall Lights at The Wall Lighting Company Ltd
Written by the company
- We have sourced quality, unique and beautiful Wall Lights from all around the world including from artisans here in the UK
- Customer service is paramount to us and we are here to help you find the right Wall Lights whether it is for your home, office or any commercial premises. We have supplied wall lights to Governments, hotels, restaurant chains and shops. Our wall lights have been sent to Australia, Dubai, USA, Monaco, Spain and France. We supply all styles of wall lighting - modern, classic, industrial, bespoke and unique.
Contact info
The Barrelage, Dorothy Avenue, TN17 2LP, Cranbrook, Kent, United Kingdom
- 01580712805
- sales@thewalllightingcompany.co.uk
- www.thewalllightingcompany.co.uk
4.7
Excellent
216 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very beautiful lamp
Very beautiful lamp, easy to assemble. Fast delivery. Honest price.
November 12, 2019
Unprompted review
Bathroom lights
Amazing company! Super Customer service, quick replies and queries answered......and the lights I ordered are of unbelievable quality and look stunning! So so so many compliments! Worth the extra you might pay compared to some other companies, look and feel on another level to other lights I’ve had.
November 7, 2019
Unprompted review
Excellent service.👍
November 5, 2019
Unprompted review
Just what I wanted
Excellent customer service all round with super fast delivery. Not put up my beautiful light purchase yet, as still waiting for my new shower room to be completed...can't wait.
October 31, 2019
Unprompted review
Excellent product
Excellent product, and great service - highly recommend.
October 29, 2019
Unprompted review
Really pleased with the concrete…
Really pleased with the concrete pendant lights. Good quality. Match the sink and breakfast bar seats really well. The lights were well packaged and arrived promptly. I would feel confident in ordering from The Wall Lighting Company Ltd. In future.
October 22, 2019
Unprompted review
Beautiful light and packaged really well
Beautiful light and packaged really well- Excellent customer service too! Can’t wait to put it up, a very happy customer!
October 16, 2019
Unprompted review
Delighted with the lights 3 pendant and…
Delighted with the lights 3 pendant and 2 wall lights for my new kitchen - they are stunning. The lady I spoke to when I telephoned was friendly and helpful. Would recommend the company without hesitation.
October 15, 2019
Unprompted review
Wonderful service
Wonderful service , prompt delivery . My lights are absolutely beautiful . I could not rate this company any higher
October 15, 2019
Unprompted review
Excellent service and communication at…
Excellent service and communication at all times and the quality of the lights did not dissspoint
October 15, 2019
Unprompted review
Excellent customer service
Excellent customer service - friendly advice. Quick delivery and very pleased with the light we chose
October 15, 2019
Unprompted review
Excellent service
Excellent service . Kept in communication . Arrived when expected . Will recommend & use again
October 15, 2019
Unprompted review
Fabulous Service and fantastic quality for your money
Very helpful and great advice to support customers which I found very supportive. Prompt postage and fantastic service when I was worried about the arrival date.
The lights look amazing and are perfect over our table.
Thankyou so much.
October 12, 2019
Unprompted review
Fantastic company
Fantastic company! I have been dealing with many suppliers over the last 12 months whilst refurbishing an annexe and I have come across many good and some bad suppliers and some of the best and worst customer service teams. These guys are excellent - they realised that despite my paying for express delivery, the goods were not going to get to me in time and immediately arranged special delivery the following morning and also refunded the cost of my express surcharge. Let's hope that the good companies flourish and that customers vote with their feet when they get bad service.
Jenny
October 8, 2019
Unprompted review
Really good quality and lovely people…
Really good quality and lovely people who go above and beyond.
I had a faulty bulb and they sent me a new one and I needed the lights delivered within 7 days and they were (and they had to be made) so that’s pretty epic in comparison to made.com and others which take 3-7 weeks..
The quick delivery and good customer service really is a sell point!
September 20, 2019
Unprompted review
Reply from The Wall Lighting Company
Thank you so much Matthew - you have made our day with your lovely review. We do think that customer service is extremely important and its great when it is appreciated. I hope you buy from us again and if so you will have to remind us about your review and we will make sure you receive a discount!
Reply from The Wall Lighting Company
Molly we are really appreciative of your review - thank you.
Top notch service
Attentive, knowledgeable and get the job done! Top quality fittings so far as is the service I have been given. I will certainly use you again. Many thanks.
September 19, 2019
Unprompted review
Reply from The Wall Lighting Company
Thank you Jacquie - that is very kind of you and we looking forward to working with you again. Best wishes
Would definitely recommend this company!
Very pleased with my lights. Only 4* because they forgot to include the bulbs with the original delivery. That said, customer service were very helpful when I phoned and sorted the issue efficiently.
September 3, 2019
Unprompted review
Excellent product and fantastic service…
Excellent product and fantastic service - one shade did not fit - it was changed immediately without question- a very good customer experience
August 22, 2019
Unprompted review
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