Both members of staff were very polite and attentive without being at all pushy (Jacob and Greg) and the same applies to Maria the Store Manager who I saw last week. I had a fairly clear idea of what... See more
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Had a lovely experience in Bangor three store this afternoon. We were assisted by both Maria and Jacob who let us know they were fairly new to the company and we had great service, very quick and hel... See more
Company replied
Jacob and the woman in training were very helpful and fully invested their time into finding the right plan based around my needs
Company replied
Absolutely amazing experience and customer service from the store manager Maria and the trainging staff (forgot your name sorry dude) who had very good communication skills both did really well 👏... See more
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Company details
About Three UK - 3Store Bangor (Wales)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Menai Court Unit 2, Garth Road, LL57 2RG, Bangor, Midlands, United Kingdom
- 01248371011
4.8
Excellent
84 reviews
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Great
Great, friendly, sorted my contract out and great taste in sunglasses 👍
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi Phill 😊
Thanks for the awesome feedback!
Glad we got your contract sorted — and yes, elite sunglasses taste 😎
— Three Social Media Team
My experience was good and the staff…
My experience was good and the staff member was very helpful and friendly
July 7, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Thank you, Aaron! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 - Three Social Media Team
Fantastic support fixed all my issues…
Fantastic support fixed all my issues very happy, helpful and friendly
July 5, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi there 🎯 We’re thrilled the team provided such attentive support, got every concern resolved and left you feeling so positive about the outcome 🌟
- Three Social Media Team
I went into the shop to get a better…
I went into the shop to get a better deal by signing up for a new contract.
I was sold a new hand set on an interest free deal brilliant 🤔😊👍🏻 But ended up with a WORSE DEAL on my call’s ect ect.. returning everything back unopened back to the Bangor shop. 🤔😟
July 4, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi Stephen, we're sorry to hear this. We can understand how disappointing it must be to visit the store expecting a better deal, only to feel that the new package wasn't the right fit for your needs.
We're glad you were able to return the device and agreement to the store. If you still need any support or would like us to review your options, please reach out to our support team via chat here: https://bit.ly/3C43TKN, available Monday to Friday 8am to 10pm and weekends 9am to 8pm. The team will be happy to help.
- Three Social Media Team
Reply from Three UK - 3Store Bangor (Wales)
Woohoo 🎉 Ethan. We’re glad the team’s courteous support stood out 😊
- Three Social Media Team
Jacob and the woman in training were…
Jacob and the woman in training were very helpful and fully invested their time into finding the right plan based around my needs
July 1, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi Becky, thank you for the 5 star rating. We’re glad Jacob and our team member were able to support you so well.-Three Social Media Team
Reply from Three UK - 3Store Bangor (Wales)
This is great to read, Gareth. Jacob clearly made your experience smooth and helpful. Thanks for letting us know.
VodafoneThree Social Media Team
Jacob was extremely helpful
Jacob was extremely helpful, and was able to assist fully with my contract upgrade, and general enquiries!
June 26, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Love hearing this, Stephen ✨ We're glad Jacob provided such expert guidance and sorted your account renewal alongside your inquiries beautifully ❤️
- Three Social Media Team
Staff helped me to get the right plan…
Staff helped me to get the right plan for me. Jacob was really friendly and helpfull.
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi there, we are delighted to hear about your positive experience. It is great to know that the staff there found the ideal option for you, and that Jacob provided such welcoming and fantastic support. -Shivam
Brilliant service very helpfyll
June 15, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
That’s impressive 🎯 Mrs Jones. We’re glad the support delivered such attentive and caring assistance that left a strong positive impression ✨ -Arvind
Jacob was excellent and helped us to…
Jacob was excellent and helped us to renew our phone contracts quickly and answered any extra questions that we had
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Aw! What a sweet 5 ⭐ rating, Thomas! Jacob is truly exceptional, and hearing you rate us a perfect 5/5 really makes our day. ☺️ -Kashish
Jacob was very helpful
Jacob was very helpful, and talked everything through from start to finish, answering any questions that we had
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
That’s fantastic to hear! We’re glad Jacob made sure everything went smoothly for you. Thanks for sharing your experience. 😊 -Veronica
Very friendly staff called Jacob was…
Very friendly staff called Jacob was very helpful Great customer service
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi Bethan, we are thrilled that Jacob provided such friendly and helpful customer service during your interaction. -Kishan
Great customer service from Jacob very…
Great customer service from Jacob very polite and friendly highly recommended thank you
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi Richard. Thank you for sharing your experience. We are glad to hear that Jacob looked after you so well, providing such polite and friendly support, and we really appreciate your high recommendation. -Shivam
Reply from Three UK - 3Store Bangor (Wales)
Hi Mr Robertson, your smooth experience is exactly what we aim for, and we appreciate your kind feedback. -Kishan
Jacob at the Bangor store North Wales…
Jacob at the Bangor store North Wales had the patients of a saint.He was so helpful
June 10, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Wow, Eleri! It’s wonderful to hear that Jacob made your experience so seamless at our Bangor branch in North Wales. Thank you for taking the time to leave such an incredible 5⭐ review! -Veronica
Excellent service
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi Carol, thank you for sharing your feedback, we are glad that we provided such an outstanding experience and looked after you so well! -Shivam
Excellent customer service, great product knowledge
Both members of staff were very polite and attentive without being at all pushy (Jacob and Greg) and the same applies to Maria the Store Manager who I saw last week. I had a fairly clear idea of what I wanted and they did not try to push me into unnecessary add-ons.
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Thank you for your wonderful review, Yvonne! 🌟 We’re happy to know the staff created a welcoming environment and made your experience exceptional. 🙌 -Neha
Helpful friendly staff thanks for great…
Helpful friendly staff thanks for great service!
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Boom 💥 Thanks for sharing the love, Cheryl 🚀 We're thrilled our team provided such prompt courtesy and stellar support to look after you -Arvind
Very heplful
Very heplful , Sorting out me and my daughters phone by Maria.
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi Sian. Thank you so much for taking the time to share this, as it is fantastic to hear that Maria provided such helpful support and got everything sorted out perfectly for both you and your daughter. -Shivam
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