Three UK - 3Store Bangor (Wales) Reviews 

94
TrustScore 5 out of 5

4.8

Menai Court Unit 2, Garth Road, LL57 2RG Bangor, Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Terry at the Three Bangor, Gwynedd store, was welcoming and went out of his way to help me with my query involving my smartwatch and set up, as did his colleagues one of which had a particularly const... See more

Company replied

Rated 5 out of 5 stars

Both members of staff were very polite and attentive without being at all pushy (Jacob and Greg) and the same applies to Maria the Store Manager who I saw last week. I had a fairly clear idea of what... See more

Company replied

Rated 5 out of 5 stars

Jacob so helpful to us today, we have needed a lot of help lately and all 3 shops we have visited have been fab,we will recommend three to our friends also of a certain age!

Company replied

Rated 5 out of 5 stars

Had a lovely experience in Bangor three store this afternoon. We were assisted by both Maria and Jacob who let us know they were fairly new to the company and we had great service, very quick and hel... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bangor (Wales)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Menai Court Unit 2, Garth Road, LL57 2RG, Bangor, Midlands, United Kingdom

  • 01248371011

4.8

Excellent

TrustScore 5 out of 5

94 reviews

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4.8

All reviews

(94)

32,489 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Daiva was very helpful and I got all…

Daiva was very helpful and I got all the help I needed.
She considered me for student discount, which no one offered in the previous contracts.
She was willing to work extra hours even after her work hours just to ensure my contract with 3 for the new year was renewed properly. I'm truly thankful.

December 2, 2025
Unprompted review
Three UK - 3Store Bangor (Wales) logo

Reply from Three UK - 3Store Bangor (Wales)

We totally appreciate your 5* review - Have a nice day -Maxine

Rated 5 out of 5 stars

I like John and daiva service which…

I like John and daiva service which they provide plan i really love that and appreciate about they work.

December 1, 2025
Unprompted review
Three UK - 3Store Bangor (Wales) logo

Reply from Three UK - 3Store Bangor (Wales)

We appreciate the 5* - We know the retail staff will be happy to see this -Maxine

Rated 5 out of 5 stars

Lovely service and a friendly face

Lovely service and a friendly face. Very helpful and quick process. Daiva was a great help with what i wanted to do

November 28, 2025
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Very good personal service from Davis…

Very good personal service from Davia in the Bangor 3 shop - expertly helped us without new deal.

November 28, 2025
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

John and Daiva excellent

John and Daiva serviced me in branch today, I was looking for a tariff for my daughter. They added it onto my account so easily, done so quickly. Couldn’t believe how easy it was! Thank you.

November 27, 2025
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

That's awesome, Lauren. We're glad that John and Daiva arranged to have your daughter's tariff added to your account quickly and easily :) Thank you for a great review -Scott

Rated 5 out of 5 stars

John has been great and sorted…

John has been great and sorted everything out for us

November 27, 2025
Unprompted review
Three UK - 3Store Bangor (Wales) logo

Reply from Three UK - 3Store Bangor (Wales)

That's ideal, Paul. We're glad to hear John got it sorted :) -Scott

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Really helpful. Dacia at the Bangor North Wales store was really good.

November 24, 2025
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

Thanks for your feedback, Linda, and it's lovely to hear that you enjoyed great customer service during your store visit. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Already decided and Daiva acknowledged…

Already decided and Daiva acknowledged my required. Swiftly completed everything.

November 21, 2025
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

Thanks for this fantastic 5⭐ review, Gwilym. We really appreciate you taking the time to send this over! Well done Daiva 👏 -Jade

Rated 5 out of 5 stars

New Phone

Great customer service..

November 18, 2025
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

Thanks for your feedback, Darren, and it's lovely to hear that you enjoyed great customer service during your phone purchase. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Very good and keep on making customers…

Very good and keep on making customers laugh happy for her service

November 17, 2025
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

That's lovely, Puja, we're glad you got service with a smile :) Thank you for a great review -Scott

Rated 5 out of 5 stars

Very good customer service by Daiva

Very good customer service by Daiva. Very helpful with regards to sorting our sims to allow us to travel to Thailand.
Thank you

November 17, 2025
Unprompted review
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Reply from Three UK - 3Store Bangor (Wales)

We're glad Daiva got you set up, Gareth. We hope you have a fantastic trip :) -Scott

Rated 5 out of 5 stars

we were extremely delighted by the…

we were extremely delighted by the service.

November 3, 2025
Unprompted review
Three UK - 3Store Bangor (Wales) logo

Reply from Three UK - 3Store Bangor (Wales)

Thanks for this amazing 5⭐ review, Nirajan. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

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