Terry at the Three Bangor, Gwynedd store, was welcoming and went out of his way to help me with my query involving my smartwatch and set up, as did his colleagues one of which had a particularly const... See more
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Both members of staff were very polite and attentive without being at all pushy (Jacob and Greg) and the same applies to Maria the Store Manager who I saw last week. I had a fairly clear idea of what... See more
Company replied
Jacob so helpful to us today, we have needed a lot of help lately and all 3 shops we have visited have been fab,we will recommend three to our friends also of a certain age!
Company replied
Had a lovely experience in Bangor three store this afternoon. We were assisted by both Maria and Jacob who let us know they were fairly new to the company and we had great service, very quick and hel... See more
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Company details
About Three UK - 3Store Bangor (Wales)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Menai Court Unit 2, Garth Road, LL57 2RG, Bangor, Midlands, United Kingdom
- 01248371011
4.8
Excellent
94 reviews
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Jacob ' The Mans A Genius '
Jacob was very helpfull, explained everything in detail and efficient. Great customer service experience.
April 25, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Big shoutout to Jacob for turning a routine interaction into a standout experience! His clear explanations, efficiency, and genuine support made the whole process smooth and memorable. -Manavata
Great service and support from the…
Great service and support from the local three shop and Fashad.
I’ve been with Vodafone for over 35 years and prices kept going up with very little support for existing customers so after many calls to the online team and 2 visits to the local Vodafone shop, the prices of the options they offered me and my family were still significantly more than three - for the same package etc.
Fashad at the shop in Bangor ( North Wales ) was able to offer me a better, cheaper package and being three a better network coverage than Vodafone where we lived.
April 17, 2026
Unprompted review
Amazing great service absolutely amazing
Amazing great service absolutely amazing
April 18, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Thank you so much, Dewi. We’re thrilled to hear you had such an amazing experience. Your feedback truly means a lot to us. -Ayesha
Lovely Assistants at Bangor
I rushed to my local 3 store today, which is in Bangor, North Wales. I had lost my phone and needed a replacement and just some help! Both shop assistants were so helpful and lovely. I calmed down once they talked me through my options. I left with a new phone and was calm and happy! Thank you.
April 16, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hey Nia, thanks for sharing your lovely experience 🎯 The Bangor team offered reassuring guidance while helping you replace your lost phone and walked you through the options with real care. Wishing you plenty of bright moments ahead ❤️ -Arvind
Amazing place great for price and help…
Amazing place great for price and help me reduce my bill
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hello Mr. Chapman, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha
Reply from Three UK - 3Store Bangor (Wales)
Hi Yevhenii, we’re pleased to hear that our staff made your day! 🎉 Thank you for the amazing 5⭐ review. We’re always here to help. -Neha
Jacob was very helpful and courteous.
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi there, great to hear Jacob left such a positive impression with his polite and supportive approach. -Kishan
Maria was extremely helpful and…
Maria was extremely helpful and knowledgeable about getting a new eSIM working for my son in Thailand who had his iPhone stolen and needed to get a new one working asap. Thank you!!
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hey Paul, thanks for sharing your lovely experience 🎯 We’re glad Maria offered clear, steady support and helped get the new eSIM up and running smoothly for your son. Wishing you both smoother days and seamless connections ahead 💙 -Arvind
Brilliant customer service
Brilliant customer service, very helpful and kind
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hey Kc! We really appreciate your feedback. It’s great to know our team made you feel cared for and supported throughout the whole experience. 🤗 -Ayesha
Really helpful and incredibly greatful
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
We love hearing this, Kimberley. Delivering brilliant service and happy moments is what drives us every day. Thanks for sharing your experience! -Ashifa
Very helpful
Very helpful, explained everything thoroughly. Great customer service from all (:
March 21, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hey, Anya! We’re thrilled to know the team made everything clear and created such a positive atmosphere for you. It’s wonderful to hear their dedication left you feeling confident, and we truly appreciate your kind words. 😇 -Prabhjeet
Amazing
Maria From the 3 bangor store was excellent. After having nothing but hastle from ee she got my new 3 sim up and running in no time. Thank you very much. Service was superb!
March 21, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
We’re so glad to know you felt supported and guided toward the right choice. 🌟 Your appreciation means so much, and it’s wonderful to hear that Maria's support made a difference for you. Thank you, Dylan! -Kashish
The Three team worked very hard to help
The Three team worked very hard to help
Me resolve my SIM swap issue and eventually got it sorted for me!
Thank you
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
🌟 Thanks for the lovely feedback! We’re delighted the team worked hard to resolve your SIM swap issue and got everything sorted for you 🙌 -Shivam
Was seen by Jacob
Was seen by Jacob, in 3 store, he was so very pleasent, and extremely very helpful, as he was, on my other visit to the Bangor store, highly recommended for customer service, a credit to 3 store
March 17, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
🌟 Thank you, Josephine, for your kind words! We’re delighted to hear Jacob gave you such attentive support and made your visits to the Bangor store feel welcoming. 🙌😊 -Shivam
Jacob in bangor shop was so helpful…
Jacob in bangor shop was so helpful thank you nothing was to much trouble.
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Wow, Carol! It’s wonderful to hear that Jacob made everything effortless and ensured such a smooth experience. We can’t wait to welcome you back again 🤗 -Afaq
Thank you Georgia
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi Suet, we’re delighted Georgia gave the assistance you needed. Your feedback means a lot to us. -Suhaas
The lovely Jacob did in 10 minutes what…
The lovely Jacob did in 10 minutes what took over 3.5 hours to be messed up by 3 over the phone & on live chat!
He was super friendly, efficient & helpful & even offered me a cup of tea!
5*+++ service, understanding & empathy.
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Thank you, Heather, for such a glowing review. We’re delighted Jacob was able to resolve things so quickly and make the experience both welcoming and efficient. Feedback like this really makes our day. ☺️ -Prabhjeet
Jacob was fab at assisting me today…
Jacob was fab at assisting me today with my enquires .Thanks again for sorting out the 2 new contracts. Here is too another few years of Three. 😁
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi Berni, thank you for choosing us and sharing your experience! We’re delighted Jacob guided you with care on your new plans. Your loyalty inspires us every day. -Suhaas
Reply from Three UK - 3Store Bangor (Wales)
Hey Luke, that’s amazing 😊 We’re so glad our team were able to give you such caring and supportive service. Thank you for sharing your experience with us 💛 -Arvind
Well experienced staff
Knowledgeable, efficient, well experienced staff, great exprerience
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Your words made us smile big, Anna! We loved having you with us, and we’re so glad you had a great time with our staff. 😃 -Ayesha
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