Terry at the Three Bangor, Gwynedd store, was welcoming and went out of his way to help me with my query involving my smartwatch and set up, as did his colleagues one of which had a particularly const... See more
Company replied
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Both members of staff were very polite and attentive without being at all pushy (Jacob and Greg) and the same applies to Maria the Store Manager who I saw last week. I had a fairly clear idea of what... See more
Company replied
Jacob so helpful to us today, we have needed a lot of help lately and all 3 shops we have visited have been fab,we will recommend three to our friends also of a certain age!
Company replied
Had a lovely experience in Bangor three store this afternoon. We were assisted by both Maria and Jacob who let us know they were fairly new to the company and we had great service, very quick and hel... See more
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Company details
About Three UK - 3Store Bangor (Wales)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Menai Court Unit 2, Garth Road, LL57 2RG, Bangor, Midlands, United Kingdom
- 01248371011
4.8
Excellent
94 reviews
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Jacob was excellent and helped us to…
Jacob was excellent and helped us to renew our phone contracts quickly and answered any extra questions that we had
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Aw! What a sweet 5 ⭐ rating, Thomas! Jacob is truly exceptional, and hearing you rate us a perfect 5/5 really makes our day. ☺️ -Kashish
Jacob was very helpful
Jacob was very helpful, and talked everything through from start to finish, answering any questions that we had
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
That’s fantastic to hear! We’re glad Jacob made sure everything went smoothly for you. Thanks for sharing your experience. 😊 -Veronica
Very friendly staff called Jacob was…
Very friendly staff called Jacob was very helpful Great customer service
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi Bethan, we are thrilled that Jacob provided such friendly and helpful customer service during your interaction. -Kishan
Great customer service from Jacob very…
Great customer service from Jacob very polite and friendly highly recommended thank you
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi Richard. Thank you for sharing your experience. We are glad to hear that Jacob looked after you so well, providing such polite and friendly support, and we really appreciate your high recommendation. -Shivam
Reply from Three UK - 3Store Bangor (Wales)
Hi Mr Robertson, your smooth experience is exactly what we aim for, and we appreciate your kind feedback. -Kishan
Jacob at the Bangor store North Wales…
Jacob at the Bangor store North Wales had the patients of a saint.He was so helpful
June 10, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Wow, Eleri! It’s wonderful to hear that Jacob made your experience so seamless at our Bangor branch in North Wales. Thank you for taking the time to leave such an incredible 5⭐ review! -Veronica
Excellent service
June 6, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi Carol, thank you for sharing your feedback, we are glad that we provided such an outstanding experience and looked after you so well! -Shivam
Excellent customer service, great product knowledge
Both members of staff were very polite and attentive without being at all pushy (Jacob and Greg) and the same applies to Maria the Store Manager who I saw last week. I had a fairly clear idea of what I wanted and they did not try to push me into unnecessary add-ons.
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Thank you for your wonderful review, Yvonne! 🌟 We’re happy to know the staff created a welcoming environment and made your experience exceptional. 🙌 -Neha
Helpful friendly staff thanks for great…
Helpful friendly staff thanks for great service!
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Boom 💥 Thanks for sharing the love, Cheryl 🚀 We're thrilled our team provided such prompt courtesy and stellar support to look after you -Arvind
Very heplful
Very heplful , Sorting out me and my daughters phone by Maria.
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi Sian. Thank you so much for taking the time to share this, as it is fantastic to hear that Maria provided such helpful support and got everything sorted out perfectly for both you and your daughter. -Shivam
I had an Excellent gentleman serving me…
I had an Excellent gentleman serving me this morning and explained everything i needed
Thank you
May 28, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Amazing Brenda, this is such a lovely message. We’re so glad you were looked after so well and had everything explained clearly ✨ -Ayesha
Amazing experience fixed issues I had…
Amazing experience fixed issues I had with my accounts that I wasn't able to fix via three customer service phone helpline, patient staff sorted everything and took the time to explain everything that was fixed.
May 25, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Welcome, Roberta! It’s so exciting to see the trust you’ve placed in us. Or team did an amazing job helping you out with their best efforts, and we hope to see you again soon! 😉 -Kashish
Brilliant service and customer service
Brilliant service and customer service
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Wow, we absolutely love hearing this, Lee! Thank you for the fantastic 5⭐ review. -Neha
Fantastic experience with Rashad
Fantastic experience with Rashad, Jacob and Greg. They solved my issue quickly and gave great advice. Very smooth and easy process. Thank you!
May 22, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Gemma, thank you for sharing your feedback. We’re pleased to know Rashad, Jacob and Greg made the process clear and efficient for you. We’re glad we could assist and wish you a great day ahead. -Samad
Very helpful and informative
Very helpful and informative, was very friendly and explained everything to my understanding. Asset to the company.
May 22, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Sian 💙 Thank you for such thoughtful feedback. We’re delighted everything was explained clearly and made easy to follow. Your kind words truly mean a lot to us. ⭐ -Samad
Reply from Three UK - 3Store Bangor (Wales)
Hi Amelia, it’s great to hear everything was quick and made easy for you. We appreciate you sharing your experience. -Suhaas
Excellent help with my 2 lost mobile…
Excellent help with my 2 lost mobile numbers one is physical sim and another one is e sim
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi Fawaz! We’re happy to hear that you had a great experience with us. Thank you so much for your kind words, we truly appreciate your feedback! 😊 -Neha
Jacob was very knowledgeable and…
Jacob was very knowledgeable and detailed in helping us understand our contracts+ phone settings
Very helpful
May 11, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hey Beverly, it’s fantastic to hear how Jacob made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Customer Service Excellent
Jacob was really helpful and talked us through the contract changes process! Lovely to talk to, helpful and inviting store! Customer Service was excellent!
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
We’re so glad Jacob could assist with your contract updates, Emily. It’s wonderful that you enjoyed your visit and felt well supported. Thanks for the great feedback! -Suhaas
Very helpful in changing contract
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Bangor (Wales)
Hi Jade, your delight is our joy. Thank you for sharing your kind words and dropping a 5 ⭐ -Ashifa
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