Called into the Three store yesterday because my phone contract was coming to an end . I was served by Fern , she was polite and very professional, she went through all of the different contract optio... See more
Company replied
Location
Switch locationUnit 2 The Alhambra Shopping Centre, S70 1SB Barnsley, Midlands, GB
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See what reviewers are saying
We came in today to sort out a new contract for my mum, we dealt with Fern who was absolutely fantastic, she was fun, chatty everything you could want as a customer facing employee. She set up the en... See more
Company replied
I visited the THREE branch on april 27, 2026 and was served by Fern. She were incredibly helpful in explaining the credit check process for the new iPhone. Instead of just giving us a 'yes' or 'no,' t... See more
Company replied
Fern was very helpful today when I popped into store service with a smile she got me a really good deal on my sim saved me so much money I'm one happy customer
Company replied
Company details
About Three UK - 3Store Barnsley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2 The Alhambra Shopping Centre, S70 1SB, Barnsley, Midlands, United Kingdom
- 01226280753
4.9
Excellent
123 reviews
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Reply from Three UK - 3Store Barnsley
That's what we like to hear, Andrew. We're glad you had a great experience with Jane :) -Scott
Bought the new iPhone Air
Bought the new iPhone Air; Fern and Jakub were exceptional. They set up my new iPhone and saved me from a world of pain. Brilliant customer service! Highly recommended to buy from 3.
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Fern was very friendly and got me a…
Fern was very friendly and got me a good deal
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Super star ⭐ fern
Fern who dealt with me at Three Shop in Barnsley SYorks, was absolutely brilliant, she was so very helpful.
Thank you Fern ❤️
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Fern amazing
Hello, Fern has been absolutely amazing with her service and has saved me money and will hopefully have a brilliant career.
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Ash is a tremendous member of the Three…
Ash is a tremendous member of the Three shop located in the Barnsley shop. His knowledge is outstanding and nothing is too much trouble.
October 29, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
Thanks for this amazing 5⭐ review, Roy. We really do appreciate you taking the time to send this over! Great work Ash 🎉 -Jade
Brilliant experience from start to…
Brilliant experience from start to finish, even set up new phones
October 19, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Everything is excellent here at three…
Everything is excellent here at three Barnsley nothing too much for any of the staff they are so patience helpful and friendly would recommend
October 16, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
Hello Marilyn, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Very happy with our experience
Very happy. With the services good experience we received from Jakub we are very happy
October 11, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
That's fantastic. Thanks for the 5 stars. -Pete
Jakub was so helpful today
Jakub was so helpful today, we came in for home broadband and we came away with that and £40 for a referral !
Such a quick and seamless experience, very satisfied, Thanks Jakub
October 11, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
Hello.
Superb. We're glad to hear it. Thanks for the review. -Pete
The sales assistant (Jane)was…
The sales assistant (Jane)was brilliant,very helpful and set everything out for me.
October 6, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
Thanks for this amazing 5⭐ review, Paul. Well done Jane 🎉 -Jade
Fern the assistant was really helpful…
Fern the assistant was really helpful and sorted everything we wanted brilliantly.
October 5, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
Hey.
Great stuff. We're happy to hear Fern was so helpful. Thanks for the review. -Pete
Fern was absolutely amazing so friendly…
Fern was absolutely amazing so friendly and very helpful best advisor at Barnsley store she is simply the best
October 2, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
Thanks for the 5⭐ review, Stephanie, and well done to Fern 🎉 -Jade
Reply from Three UK - 3Store Barnsley
Thanks for the 5⭐ review, Katherine. Well done to Fern 🎉 -Jade
The customer service agent named Fern…
The customer service agent named Fern was nice and explained the full details of what I like to know, very welcoming and smile all through our conversation. Got a new sim and coming back to get my Iphone17
October 2, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
Thanks for the 5⭐review, Olamide. We love to hear this! Well done Fern 🎉 -Jade
Fern was absolutely brilliant she…
Fern was absolutely brilliant she sorted all the transfers from my old phone and deserves recognition for doing an amazing job
Many thanks mark brown
October 2, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
Thanks for your review, Mark -Maxine
Great customer care and very helpful.... I will keep coming and l had a good insight about packages and NETWORK
Great customer
October 1, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
Thanks for the 5* review! We’re always working on ways to make the app better, so we appreciate your feedback. -John
Reply from Three UK - 3Store Barnsley
We're happy to hear it, Ashley. Thanks for the 5⭐ review! -Jade
Brilliant service
Really great service from Michael in Barnsley, helped look through all my accounts to make sure I wasn’t paying too much, also helped me cancel my paramount plus which I was starting to pay for now
October 1, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
This makes us happy, Michael.
Thanks for the 5* review and well done to our Michael 🎉 -Jade
Reply from Three UK - 3Store Barnsley
Thanks for the 5⭐ review, Dave. We really do appreciate it! -Jade
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