Called into the Three store yesterday because my phone contract was coming to an end . I was served by Fern , she was polite and very professional, she went through all of the different contract optio... See more
Company replied
Location
Switch locationUnit 2 The Alhambra Shopping Centre, S70 1SB Barnsley, Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We came in today to sort out a new contract for my mum, we dealt with Fern who was absolutely fantastic, she was fun, chatty everything you could want as a customer facing employee. She set up the en... See more
Company replied
I visited the THREE branch on april 27, 2026 and was served by Fern. She were incredibly helpful in explaining the credit check process for the new iPhone. Instead of just giving us a 'yes' or 'no,' t... See more
Company replied
Fern was very helpful today when I popped into store service with a smile she got me a really good deal on my sim saved me so much money I'm one happy customer
Company replied
Company details
About Three UK - 3Store Barnsley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2 The Alhambra Shopping Centre, S70 1SB, Barnsley, Midlands, United Kingdom
- 01226280753
4.9
Excellent
123 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fern was extremely helpful,clear with…
Fern was extremely helpful,clear with her advice and the options I had.
Nothing was too much for her,greatly appreciated.
5 star review!
October 1, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
Thanks for this incredible 5⭐ review, David. Well done Fern 🎉 -Jade
Good communication
Good communication. Amazing staff very friends always recommend coming here. Give good deals
October 1, 2025
Unprompted review
Reply from Three UK - 3Store Barnsley
This is amazing to read, Leonnie.
Thanks for taking the time to send over a positive review - We love to hear it! 🎉 -Jade
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.