Great to have Jason helping us again in the Bury St Edmunds branch today. Slightly complicated assistance required due to three family members with contract with Three UK needing various things sorted... See more
Company replied
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Went in the store for a phone upgrade today. Amazing customer service from Jason. I felt welcome and he got my new phone upstage smoothly and quickly! Very happy with Jason and the service! From a... See more
Company replied
Jason at the Bury St Edmunds store is the best person I’ve ever dealt with in terms of phones and phone contracts, nothing is ever too much and he provides calm and fair advice. Whenever I’ve been tem... See more
Company replied
I came in for a new phone and to renew my contract; I was skeptical and unsure if I wanted to stay with the company. That’s when you really need a staff member who can convince you to stay—and that’... See more
Company replied
Company details
About Three UK - 3Store Bury St Edmunds
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23 Cornhill, IP33 1DY, Bury St Edmunds, Midlands, United Kingdom
- 01284768370
4.9
Excellent
90 reviews
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Excellent service
We went into three in bury st Edmund’s today to sort some issues we had, we dealt with Jason who was very very helpful, he couldn’t do enough for us. He is a credit to the company.
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Bury St Edmunds
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Reply from Three UK - 3Store Bury St Edmunds
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Jason was very helpful and was friendly…
Jason was very helpful and was friendly definitely recommend him
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Bury St Edmunds
Thanks for this fantastic 5⭐ review, Amy. We really do appreciate you taking the time to send this over! Great work Jason 🎉 -Jade
I visited my local 3 store today and…
I visited my local 3 store today and was served by Jason how was really helpful understanding and polite I would highly recommend Jason to all my friends
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Bury St Edmunds
Thanks for this amazing 5⭐ review, Tracy. We really do appreciate you taking the time to send this over! Well done Jason 🎉 -Jade
Reply from Three UK - 3Store Bury St Edmunds
Amazing, Crispin. We're thrilled that Bex was able to help you. Thank you for sharing :) -Scott
Jason is great!
Yes Jason, is amazing and very educated on all areas of his specialities. I have been with Three for 7 years because of Jason, as he did my initial setup and is always in store to help when I need
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Bury St Edmunds
Hi Charles, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Lucy was extremely helpful!
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Bury St Edmunds
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Great customer service got everything…
Great customer service got everything we needed Lucy was great !
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Bury St Edmunds
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Reply from Three UK - 3Store Bury St Edmunds
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Reply from Three UK - 3Store Bury St Edmunds
Thanks for this amazing 5⭐review, Celeste. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
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