Three UK - 3Store Chiswick (High Road) Reviews 

98
TrustScore 5 out of 5

4.9

290 Chiswick High Road, W4 1PA Chiswick, London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A very very happy customer. I received an incredibly great service from Huma and Yaseen. They both were extremely helpful, patient and professional. As I am 80 years old, setting up a new phone and t... See more

Company replied

Rated 5 out of 5 stars

I cannot thank the staff at 3 store Chiswick specially Shahzil and the store manager for their help in sorting out our sim and phone issues after my son’s phone got stolen. They went above and beyond... See more

Company replied

Rated 5 out of 5 stars

A massive thankyou to Huma at Chiswick 3 store! I stopped by today for help getting my new phone set up and she was an absolute lifesaver. Fast, friendly and incredibly helpful. Even skipped her break... See more

Company replied

Rated 5 out of 5 stars

Team in Chiswick store is fantastic. I was served by the whole team to sort out my issues, Huma has always been exceptional and helps me all the time, the other staff Yaseen and Filip also went beyond... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Chiswick (High Road)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 290 Chiswick High Road, W4 1PA, Chiswick, London, United Kingdom

  • 02089958907

4.9

Excellent

TrustScore 5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(98)

32,094 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received an excellent service at the…

I received an excellent service at the Chiswick 3 store. Assistant manager Huma and Shahzil went extra mile by staying an extra hour to help sort out the Home Broadband device I did not receive on time from DPD. Their patience and dedication are truly appreciated. Thank you both for your outstanding support.

November 24, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Hey Fariha, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Have been a loyal 3 customer

Have been a loyal 3 customer, very happy with Hassi and Sameera for helping us make the right choice and continue. Appreciate all your help.

November 22, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Hassi and samira helped us a lot with…

Hassi and samira helped us a lot with my new phone and also upgraded my sim. They gave me a good price for my new phone and sim

November 22, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Just been to 3 mobile shop in Chiswick…

Just been to 3 mobile shop in Chiswick gave me a great deal on honour tablet and sorted out my voice mail all staff very helpful include ING Phillip all very polite and helpful

November 20, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Superb, Alan. The Chiswick store getting everything sorted is what we like to hear :) Thank you for the great review -Scott

Rated 5 out of 5 stars

Great service

Very helpful staff at Chiswick branch,really appreciate !

November 18, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Thanks for the 5* review! We appreciate your feedback -Maxine

Rated 5 out of 5 stars

Excellent Customer service at Three

Excellent Customer service at Three - Chiswick!

Huge thanks to Vatsal, Shahzil & Hassi for exceptional black friday offer! Happy happy happy..! Highly recommended.

November 18, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Fantastic, we're thrilled you got yourself a great offer from Vatsal, Shahzil, Hassi and the Chiswick team :) Thank you for sharing, Muhammad -Scott

Rated 5 out of 5 stars

The store staff where amazing

The store staff where amazing. Very professional. Thanks team

November 18, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Hello Chris, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Samira was fantastic so helpful and got…

Samira was fantastic so helpful and got new broadband - thank you so much for all your help

November 16, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Great customer service

Great customer service. Thank you Huma and Hassi for always going over and above to assist me.

November 14, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Great service

Great service, super attentive and really supportive.

Thank you guys!

November 13, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Thanks for this amazing 5⭐ review, Thomas. We really do appreciate you taking the time to send this over! Great work team 🎉 -Jade

Rated 5 out of 5 stars

I visited the Three store in Chiswick…

I visited the Three store in Chiswick today and received excellent service from Phillip.
He helped me sort out my mobile data and set up my monthly plan very quickly.
Phillip was extremely polite, patient, and genuinely willing to help.
He solved my problem fast and made everything clear and easy to understand.
I’m very happy with the service and highly recommend the Three Chiswick branch to everyone.
Great customer service! 🙏

November 13, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Thanks for this fantastic 5⭐ review, Kate. We really do love to hear this! Well done Phillip 👏 -Jade

Rated 5 out of 5 stars

Awesome experience

Awesome experience, helpful staff they provide me all the details what i needed to know with smiling face.

November 6, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

You certainly live up to your name, Charming Casper :) Thank you so much, that's so kind! -Scott

Rated 5 out of 5 stars

Excellent service always helpful all of…

Excellent service always helpful all of the staff is well trained they always lookafter me with my upgrades and give best advice.

November 1, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

That means a lot to us, Amir, we really appreciate your kind words. Thank you :) -Scott

Rated 5 out of 5 stars

Excellent service

Excellent service! Issue resolved quickly and smoothly. Huma was great, she is an asset to the company.

November 7, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

I was worried about payments I was…

I was worried about payments I was having on my account but it was the boy in the shop Shahzil sorted everything out and helped me understand what was happening with my account, excellent service

November 6, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Thanks for this fantastic 5⭐ review, Wahab. We really do appreciate you taking the time to send this over! Great work Shahzil 🎉 -Jade

Rated 5 out of 5 stars

Happy customer

I am happy with the service I received from this store. Staff always went above and beyond to assist me. Team and the environment is very friendly and professional. Would highly recommend 10/10

November 3, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Thanks for your feedback, Enid, and it's lovely to hear that you enjoyed great customer service from the store team. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

A truly wonderful experience at the Chiswick store

I had a great experience at the Chiswjck store. Huma and the team was friendly and really took the time to understand my eye strain issues. They explained everything clearly and helped me find a solution that made a real difference. Highly recommend their professional abd caring service.

October 31, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

That's wonderful, Laurence. We're very proud of the Chiswick store for being patient and giving you the attention you deserved. Thank you for leaving them a great review -Scott

Rated 5 out of 5 stars

Best experience during my purchase

I am very happy with the team staff in Chiswick. Shahzil who helped me setting up my broadband and offered me a great saving sim deal, I will also recommend my friends and family to join the network. Best network store in Chiswick. Thanks to Store manager Hassi and Huma.

October 30, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

That's fantastic, Luigi. We're so glad that Shahzil gave you a good experience. It's lovely to hear that you'd recommend our Chiswick store. They're stars. -Scott

Rated 5 out of 5 stars

Great service…

I recently visited Chiswick 3 store to buy a new a tablet and I was really impressed with their professionalism.
The staff were friendly, knowledgeable and patient. They helped me compare different models and choose the one that fit my needs perfectly. The prices were reasonable and they even helped set up my phone before I left. Highly recommend this store for anyone looking for genuine products and honest advice. I will definitely be coming back.

October 29, 2025
Unprompted review
Three UK - 3Store Chiswick (High Road) logo

Reply from Three UK - 3Store Chiswick (High Road)

Thanks for this amazing 5⭐ review, Benidict. We really do appreciate you taking the time to send this over! Well done team 🎉 -Jade

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look