Today I walk in three in Chiswick High Rd as I had some issues with my phone. Shahzil vey kindly asked me what could he help me with, I explained him than I had a virus on my phone. He deleted all th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A very very happy customer. I received an incredibly great service from Huma and Yaseen. They both were extremely helpful, patient and professional. As I am 80 years old, setting up a new phone and t... See more
Company replied
A massive thankyou to Huma at Chiswick 3 store! I stopped by today for help getting my new phone set up and she was an absolute lifesaver. Fast, friendly and incredibly helpful. Even skipped her break... See more
Company replied
I cannot thank the staff at 3 store Chiswick specially Shahzil and the store manager for their help in sorting out our sim and phone issues after my son’s phone got stolen. They went above and beyond... See more
Company replied
Company details
About Three UK - 3Store Chiswick (High Road)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
290 Chiswick High Road, W4 1PA, Chiswick, London, United Kingdom
- 02089958907
4.9
Excellent
105 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service! Issue resolved quickly and smoothly. Huma was great, she is an asset to the company.
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
I was worried about payments I was…
I was worried about payments I was having on my account but it was the boy in the shop Shahzil sorted everything out and helped me understand what was happening with my account, excellent service
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks for this fantastic 5⭐ review, Wahab. We really do appreciate you taking the time to send this over! Great work Shahzil 🎉 -Jade
Happy customer
I am happy with the service I received from this store. Staff always went above and beyond to assist me. Team and the environment is very friendly and professional. Would highly recommend 10/10
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks for your feedback, Enid, and it's lovely to hear that you enjoyed great customer service from the store team. We appreciate you taking the time to share this with us. -Michael
A truly wonderful experience at the Chiswick store
I had a great experience at the Chiswjck store. Huma and the team was friendly and really took the time to understand my eye strain issues. They explained everything clearly and helped me find a solution that made a real difference. Highly recommend their professional abd caring service.
October 31, 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
That's wonderful, Laurence. We're very proud of the Chiswick store for being patient and giving you the attention you deserved. Thank you for leaving them a great review -Scott
Best experience during my purchase
I am very happy with the team staff in Chiswick. Shahzil who helped me setting up my broadband and offered me a great saving sim deal, I will also recommend my friends and family to join the network. Best network store in Chiswick. Thanks to Store manager Hassi and Huma.
October 30, 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
That's fantastic, Luigi. We're so glad that Shahzil gave you a good experience. It's lovely to hear that you'd recommend our Chiswick store. They're stars. -Scott
Great service…
I recently visited Chiswick 3 store to buy a new a tablet and I was really impressed with their professionalism.
The staff were friendly, knowledgeable and patient. They helped me compare different models and choose the one that fit my needs perfectly. The prices were reasonable and they even helped set up my phone before I left. Highly recommend this store for anyone looking for genuine products and honest advice. I will definitely be coming back.
October 29, 2025
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks for this amazing 5⭐ review, Benidict. We really do appreciate you taking the time to send this over! Well done team 🎉 -Jade
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.