Carys was very. helpful sorting a new phone for a family member and updating us with the best deals available according to our contracts. Also gave suggestions as to how to remedy the problem I ha... See more
Company replied
Unit 37 (48) The Plaza Shopping Centre, G74 1LW East Kilbride, North, GB
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Carys was very. helpful sorting a new phone for a family member and updating us with the best deals available according to our contracts. Also gave suggestions as to how to remedy the problem I ha... See more
Company replied
All was fully explained by Carys who was excellent and even got me better deals. Customer service was tops. Have been with three for many years and today was another excellent shopping experience
Company replied
Anastasiya was amazing. We are going on holiday and were very worried our WiFi wouldn't be delivered on time. We repeated this as it was a real concern. Anastasiya was polite courteous and knowledgeab... See more
Company replied
Conall was a very welcoming guy Helped me understand alot about the broadband Even when a customer was in he also was welcoming to them and got them another person to help out with Very helpful... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 37 (48) The Plaza Shopping Centre, G74 1LW, East Kilbride, North, United Kingdom
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All was fully explained by Carys who was excellent and even got me better deals.
Customer service was tops.
Have been with three for many years and today was another excellent shopping experience

Reply from Three UK - 3Store East Kilbride
Carys was very. helpful sorting a new phone for a family member and updating us with the best deals available according to our contracts.
Also gave suggestions as to how to remedy the problem I have making calls from my streets around my home address with Three. (Looks like a problem with the signal) . Would like to look into getting this problem resolved.

Reply from Three UK - 3Store East Kilbride

Reply from Three UK - 3Store East Kilbride
Josh was very helpful with finding the deal I needed. Great experience

Reply from Three UK - 3Store East Kilbride
Great experience in the store. Anastasiya was particularly helpful , provided a lot of information about different products, and was able to provide a suitable option in store. Was very clear and informative about the contracts, data speeds which could be offered as well as number of devices which could be connected. Highly recommend going to the East Kilbride store for customer support

Reply from Three UK - 3Store East Kilbride
Anastasiya was amazing. We are going on holiday and were very worried our WiFi wouldn't be delivered on time. We repeated this as it was a real concern. Anastasiya was polite courteous and knowledgeable. She checked and found a WiFi package we could take away. She put in the SIM after offering to which was great. She took her time , went through payment options. She explained the difference between various options. If you are as good as your staff 3 is outstanding.

Reply from Three UK - 3Store East Kilbride
Chris was very helpful with our update and the process was handled efficiently.

Reply from Three UK - 3Store East Kilbride
Callum at the Three shop East Kilbride was very patient and personable. He helped us both find contracts that worked for our needs at a competitive price.

Reply from Three UK - 3Store East Kilbride
Staff member was professional and the reception was warm

Reply from Three UK - 3Store East Kilbride
After a really disappointing experience on the phone to support, I came to my local Three store where Claire was very helpful and resolved my issues in a few minutes. Thanks to the team in East Kilbride

Reply from Three UK - 3Store East Kilbride
My server today was Chloe who had. A lot of patients as well as forward thinking answering questions before they came up.
Personable and confident to ask her supervisor when she was unclear herself insuring the correct information was given

Reply from Three UK - 3Store East Kilbride
Emily was knowledgable, helpful, and made things easy to understand. She was friendly, and made updating my mobile phone contracts a simple and painless process.

Reply from Three UK - 3Store East Kilbride
Excellent service from start to finish...very pleased with phone and set up.

Reply from Three UK - 3Store East Kilbride
Chloe was brilliant & helped us out a lot with out airtime plan saving is some money.

Reply from Three UK - 3Store East Kilbride

Reply from Three UK - 3Store East Kilbride
I had some problems that was number written wrong in my contract. Because of this issue I couldn’t do anything in my account, Jashua who is from the East Kilbride store, helped me and fixed the problem. Thanks.

Reply from Three UK - 3Store East Kilbride
Alistair who was working in Eastkilbride Branch was amazing.. so helpful and knowledgeable what a great experience after thr numerous calls and web chats with no.resolve

Reply from Three UK - 3Store East Kilbride
Chloe was fantastic today in helping me with my phone. I had lost all my apps , and she should great patience and knowledge to get them back. Thanks Chloe!

Reply from Three UK - 3Store East Kilbride
Your assistant Emily was so helpful and pleasant and had the problems I was having with my phone resolving a very short time. I really do appreciate her help.

Reply from Three UK - 3Store East Kilbride
I’m 79 years old and not in the least tech savvy.
Today is the second time that I’ve been helped by Emily and I have nothing but praise and gratitude for her patience, technical knowledge and willingness to go beyond what would be considered her job.
She corrected issues which were not related to my THREE contract and did so with obvious empathy for my ignorance as to how modern technology works.
The East Kilbride store is fortunate to have Emily as an employee and I am sure that whatever school has her as a teacher in future will be equally fortunate.
Andrew Williams
07754119389

Reply from Three UK - 3Store East Kilbride
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