Carys was very. helpful sorting a new phone for a family member and updating us with the best deals available according to our contracts. Also gave suggestions as to how to remedy the problem I ha... See more
Company replied
Unit 37 (48) The Plaza Shopping Centre, G74 1LW East Kilbride, North, GB
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Carys was very. helpful sorting a new phone for a family member and updating us with the best deals available according to our contracts. Also gave suggestions as to how to remedy the problem I ha... See more
Company replied
Anastasiya was amazing. We are going on holiday and were very worried our WiFi wouldn't be delivered on time. We repeated this as it was a real concern. Anastasiya was polite courteous and knowledgeab... See more
Company replied
All was fully explained by Carys who was excellent and even got me better deals. Customer service was tops. Have been with three for many years and today was another excellent shopping experience
Company replied
Conall was a very welcoming guy Helped me understand alot about the broadband Even when a customer was in he also was welcoming to them and got them another person to help out with Very helpful... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 37 (48) The Plaza Shopping Centre, G74 1LW, East Kilbride, North, United Kingdom
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Reply from Three UK - 3Store East Kilbride
Josh helped me with my queries about my sim 10/10 customer experience i will be back!

Reply from Three UK - 3Store East Kilbride

Reply from Three UK - 3Store East Kilbride
The staff were amazing so patients with us. And found us a deal that suit myself and my husband. Would really recommend them.

Reply from Three UK - 3Store East Kilbride
Chris very helpful in explaining all options in a simple way for me and providing assistance required.
Another staff member in the same shop (unfortunately, I can't remember her name) was also very helpful.

Reply from Three UK - 3Store East Kilbride

Reply from Three UK - 3Store East Kilbride

Reply from Three UK - 3Store East Kilbride
Emily fully explained my billing whi h was very confusing, I now know exactly what if paying and why.

Reply from Three UK - 3Store East Kilbride

Reply from Three UK - 3Store East Kilbride
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