Three UK - 3Store East Kilbride Reviews 

92
TrustScore 5 out of 5

4.8

Unit 37 (48) The Plaza Shopping Centre, G74 1LW East Kilbride, North, GB


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Rated 5 out of 5 stars

Carys was very. helpful sorting a new phone for a family member and updating us with the best deals available according to our contracts. Also gave suggestions as to how to remedy the problem I ha... See more

Company replied

Rated 5 out of 5 stars

Anastasiya was amazing. We are going on holiday and were very worried our WiFi wouldn't be delivered on time. We repeated this as it was a real concern. Anastasiya was polite courteous and knowledgeab... See more

Company replied

Rated 5 out of 5 stars

All was fully explained by Carys who was excellent and even got me better deals. Customer service was tops. Have been with three for many years and today was another excellent shopping experience

Company replied

Rated 4 out of 5 stars

Conall was a very welcoming guy Helped me understand alot about the broadband Even when a customer was in he also was welcoming to them and got them another person to help out with Very helpful... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store East Kilbride

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 37 (48) The Plaza Shopping Centre, G74 1LW, East Kilbride, North, United Kingdom

  • 01355268075

4.8

Excellent

TrustScore 5 out of 5

92 reviews

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4.8

All reviews

(92)

32,474 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, couldn’t be more pleased

October 21, 2025
Unprompted review
Three UK - 3Store East Kilbride logo

Reply from Three UK - 3Store East Kilbride

We totally appreciate your 5* review and glad you've had a great experience - Have a nice day -Maxine

Rated 5 out of 5 stars

Josh helped me with my queries about my…

Josh helped me with my queries about my sim 10/10 customer experience i will be back!

October 18, 2025
Unprompted review
Three UK - 3Store East Kilbride logo

Reply from Three UK - 3Store East Kilbride

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

The staff were amazing so patients with…

The staff were amazing so patients with us. And found us a deal that suit myself and my husband. Would really recommend them.

October 9, 2025
Unprompted review
Three UK - 3Store East Kilbride logo

Reply from Three UK - 3Store East Kilbride

Thanks for your feedback, Paul, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Chris very helpful in explaining all…

Chris very helpful in explaining all options in a simple way for me and providing assistance required.

Another staff member in the same shop (unfortunately, I can't remember her name) was also very helpful.

October 9, 2025
Unprompted review
Three UK - 3Store East Kilbride logo

Reply from Three UK - 3Store East Kilbride

Thanks for this amazing 5⭐ review, Stuart. Well done Chris 🎉 -Jade

Rated 5 out of 5 stars

Great fhiona big help

Great fhiona big help

October 7, 2025
Unprompted review
Three UK - 3Store East Kilbride logo

Reply from Three UK - 3Store East Kilbride

Thanks for your feedback, Cathie, and it's reassuring to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Excellent customer services

October 6, 2025
Unprompted review
Three UK - 3Store East Kilbride logo

Reply from Three UK - 3Store East Kilbride

Hey Madil, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John

Rated 5 out of 5 stars

Emily fully explained my billing

Emily fully explained my billing whi h was very confusing, I now know exactly what if paying and why.

October 1, 2025
Unprompted review
Three UK - 3Store East Kilbride logo

Reply from Three UK - 3Store East Kilbride

Fantastic review, Elaine! Well done Emily 🎉 -Jade

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